Rick is great. The shop is a treat and a hidden gem with vintage gear. RIck is personable and…read moreit's a joy talking equipment with him. Rick and Tech's do honest work and prices are better than anyone around. Had my amp repair turn around in 1 week and they are busy! No shenanigans here just a an honest business. Nothing else to say. Creamer Guitarworks is the best and then there are the rest!

This was my second time having work done by Rick. This time it was a fret level and crown/ set on…read moresome raised frets. Absolutely incredible work. I'm able to get the action freakishly low without any fret buzz (lower than I would ever actually use). Fret ends are perfectly rounded. Very reasonably priced and worth every penny.

Very pleased with their quality of service and support. They really did a great job helping us get…read morea wonderful violin 2 years ago AND after lots of hours of practice/performance Quinlan & Fabish exceeded expectations of a masterful tune-up and maintenance. They generously applied new finger tapes that tested perfectly upon pickup with our insTuner App. We were also pleased that they did a very thorough inspection, - identified that our bridge had a slight warp and replaced it. We are NOT employees, friends, or family- just a legit positive independent unsolicited review. Thankful for their great help!

My loaner clarinet was in good shape, it was just horribly dirty. I took it upon myself to get it…read morecleaned, and flakes of dried spit came out! And overall the clarinet was just okay.. I think it would be nice if they could clean the clarinets before giving them out.

Needed dulcimer work/repair - owner was completely uninterested in helping with this…read more Selection is small amounts of acoustic guitars and band/orchestra school instruments. Talked a bit too much about trains for our liking when we wanted to discuss almost anything music related in the music shop, while we were just trying to leave. Felt trapped by the layout and operator. Looked like a good place for your kids school needs and things, not for professional instruments as much

My husband and I discovered this wonderful shop, when we needed to trade in our granddaughter's…read more3/4 size violin for an adult 4/4 size violin within two days. We were referred by our daughter, who had frequented the store. We walked into this Batavia Music store not knowing anything about violins beside the basic stuff, and left with a wealth of knowledge. Tom (owner) is very pleasant; we enjoyed doing business with him. We were quite surprised that he bought an old violin from us, before we settled on anything he had in his inventory. He helped us make the right decision quality and price. It was a joy to be in the presence of so many beautiful instruments and an owner who really cares about his work. We will be back for lessons and care of a couple of other instruments.

Stopped in here several times over the last 2 years and always great service. All of the staff are…read morefantastic, knowledgeable and personable. Won't go anywhere else. Keep up the great work Madeleine!!

The owners know what they are doing and bend over backward to help out. They want people to succeed…read morein the lessons.

My 9 year old son has been taking piano lessons with Jessica since 2021 via Zoom. Although the…read morelessons have been online, they have not prevented him from learning. In fact, he started out from not knowing anything to being able to read music and now LOVES making up his own compositions. Jessica is very professional and extremely patient. She tries to make the lessons fun. We are very happy with how she interacts with our son and appreciate everything she does.

I studied piano when I was younger for almost 15 years. It has been about as long that I have gone…read morewithout. After deciding to get back into regular lessons, I tried a couple of teachers. With Jessica, upon the first time meeting her, I was comfortable and it was easy! We have consistently talked about musical elements, skills, and technique. We have also started to slowly dissect some new pieces by Chopin, Mozart, and Beethoven. Within a short amount of time, my confidence, because of Jessica's thorough instruction and encouragement, has dramatically increased. I am very proud and excited to have now committed to one year of lessons with Jessica. I know I have much to learn and I completely trust in her knowledge, professionalism, passion, and patience.

Nice place, nice people. Nice selection of instruments. It's obvious that they care about what they…read moredo.

Don't believe their voicemail hours. Drove an hour to find a note on the door letting everyone know…read morethey were closed on a Friday (not a holiday). Now I get to drive another hour to get home and still have to come back. Really sucks that you can't update your voicemail to reflect your actual hours.

This place is definitely worth the hype! Their customer service and repair is super fast and…read moreaffordable! The shop has an amazing selection of guitars and rare collections. Lastly their vast knowledge really helps you feel comfortable about your decision if you choose to buy.

the very best guitar shop I have ever dealt with ! and I've been around and had many other places…read moreto compare to. Paul and his people are superb. I couldn't be happier. honest people with fair prices and perfect service. you can't say more than that. Susan from Prescott Az

Fantastic people, excellent service, and extremely patient! My youngest decided to start learning…read moreviolin. While we're a very musical family, violin isn't an instrument we're very familiar with so I had lots (and lots) of questions. They were very warm and reassuring. We met the owner and luthier, and both were genuinely kind and helpful. They helped us get everything we needed and went above and beyond in every way.

We have been using Austin's Violin Shop for our violin rentals and purchases for the last 8 years…read moreand have always been so well cared for! The instruments have always been great quality and the service phenomenal!

The word 'frustration' is not even enough to express our experience with Musical Expressions…read more Our 10 year old son was going to attend a piano recital organized by the company. We paid for it a month ahead of the time, cleared our schedules, even had extended family informed. It was supposed to be at 9:45 this morning at a church. We had grandparents from out of town drive 2.5 hours so that they can be a part of it. We bought our son a new suit and dress shoes, as we were emailed by the teacher about the dress code, no gym shoes. We bought flowers to give to our son afterwards to congratulate him. Not even mentioning hours of practice he did for the event and the excitement he had. ALL to get a call 10 minutes prior the event, when we were already in the church parking lot, informing us that the event got cancelled. THE REASON: they could not get into the church. There was ONE, SINGLE, point of contact they had with the church, who failed to show up to let them in. I went to the office as I believe I needed more of an explanation. The staff and owners did not even accept responsibility for this: 'Church person did not show up!'. When I said the place you pick is your responsibility, all they can say was we can happily refund you for the recital money. How are you going to refund the disappointment, frustration and waste of time? Also couple months ago, our teacher was not available for two weeks. Their scheduling is so NOT flexible that they could not schedule make up classes for us at all. We ended up specifically demanding a refund for those classes as they tried to schedule something for weeks but were unable to do so. Our son has been taking classes here for two years now. We love our teacher. But this level of ineptitude displayed by the staff and the owners is just beyond comprehension.

I came to Musical Expressions to re-learn the guitar. since I hadn't played in at least 40 years. I…read morewant to have fun and learn some basic musical theory. Preston is my guitar instructor. He is patient and and personable and is the perfect fit for my music educational needs. The staff is professional and very accommodating. Due to a new work schedule, I've had to reschedule two of my lessons without any issues. I highly recommend Musical Expressions.