The girl at front desk is extremely rude. As I walked in she pretty much didn't want me to come in…read moresince it was 10 minutes to closing. A torrential rain came down and she turned to me and said, would you like me to let you out? Really? You couldn't wait 5 minutes for the downpour to end or offer an umbrella? Lights out on this place.

Bernice was very helpful as I do general contracting she is always on the ball and helping me to…read moreget my projects done quickly. Great management as well Helpful competitive and always smiling eager to help I love the gorgeous showroom as well and the light fixtures help to give the client ideas on the final touches Andrea Artistic design Hinsdale

Our project was to completely remodel the kitchen of our Downers Grove house. We shopped around…read morequite a bit across the well established builders in the suburbs of Chicagoland area. We decided to go with Normandy Builders and we couldnt have been happier with the overall experience - from design to completion and post completion support! Our designer, Bryan Brisky, was one of the reasons my wife leaned towards Normandy, she felt very comfortable with the relationship she built and the straight forward and well established grounding the designer brought in to our project. The overall vision my wife had for the project was quite different and part of creativity was successful because of the insight Bryan provided. He not only listened to what my wife wanted, but also provided fiscally responsible decision points that helped us ensure we didnt go over/above what we should spend (bang for buck). Once the project kicked off, one of the best things that happened to us was we were assigned Chris Tomko. He truly was the most amazing person outside of our designer from Normandy that made the process completely seamless. Case in point, we had a pre-planned vacation for a week and Chris was checking in daily with the progress of our project as he normally did but was very extra involved to ensure we werent nervous all while construciton was ongoing during our vacation. There were several timelines within our project that were hit right on the time as planned, if not earlier, all while supply issues happened - Normandy has a very good reputation and flex with their vendors so it was good to get proper results even when things didnt go well since they made things right. Example, some of our cabinetry wasnt fully perfect, minor flaws but they re-ordered and replaced them. Our project entailed several plumbing, electrical, drywall, etc. milestones and Normandy worked seamlessly with the village permit department and pre-post inspection approvals. During construction there were no problems, at all, Normady fixed any issues as needed that impacted our existing house if anything happened. Example, we had a minor drywall scrape and they fixed it. Of course, we paid as part of our fees the use of air filters, coverings for furniture, close out of rooms so dust doesnt go to those rooms, etc but we definately GOT WHAT WE PAID FOR in the end. My project also included adding a new sub-panel in my basement for electricity for my higher grade appliances, new coffee station with built in cabinetry, bigger exaust output and input for air, electric car supply to my garage via basement. Normandy continues to ensure quality is of utmost improtance - backed by 5 years of warranty for workmanship. I had them stop by to re-caulk the kitchen area and they are very good at just standing behind their work. Yes, it was a bit more than other builders but i was happy parting away with a small percentage extra because it turned out to be the best way to put my money to work. Had I gone with other bigger builders or smaller ones, I am not sure if I would be given attention AFTER THE PROJECT WAS COMPLETED! If you need any further questions answered, feel free to connect with me on google (zoobearz@gmail.com) and would love to help you make the decision. My official name is Mohammed Khan from Downers Grove if you want to reference me so they know you decided based on my review and feedback! Overall our project was over ~120K ish in cost, appliances were seperate via ABT.

Normandy has dishonest and incompetent people at all levels. If I could give negative stars,…read moreNormandy would be the company. Initial timeline from Normandy, written in the contract, was 9 months. After 5 months, Normandy could not produce accurate architectural drawings - they initially estimated drawings to be complete in 4-6 weeks. Basic items like location of existing windows, elevation labels, and incorrectly placing 2nd floor bathroom layout on 1st floor, are a few examples of Normandy's incompetence. Normandy reported having requested a building permit, until I asked for confirmation, then Normandy admitted the request for a permit was not made (one of many lies). When issues were escalated, each next "manager" blamed the previous person's incompetence. After 5 months, there was not one person that could answer basic questions from Normandy's drawings (Danny, Leslie, and Ashely are equally incompetent). Troy Pavelka (Normandy's Vice President) is the most dishonest and incompetent of the group. Troy's response to every issue was to ask for more money and time. When I insisted Normandy adhere to the contract budget, timeline, and statement of work, Troy requested to cancel the contract. Only a dishonest company like Normandy would cancel a contract they wrote. I should not have ignored all the other reviews of Normandy showing the pattern of dishonesty and incompetence.

Great source for Toto toilets - very good price, very reasonable install fee. Peter and Chris are…read moresuperb to work with. We had them replace all 4 toilets in the house. They were ordered, delivered and installed in 3 days! They installed all of them in 3 hours. When next have a remodeling job we will call them first.

Great service. Very professional. The installation crew is very considerate, professional and…read morepay attention to detail. Family owned and operated. Definitely recommend and would use again.

We recently sought the advice of Kelsey at Wood Street Cabinet regarding resurfacing our kitchen…read morecabinets and designing and building a new buffet. She visited our home and truly got a sense of our style and taste. She answered every single question and her design and advice regarding the new buffet, color choices and hardware were so appreciated and contributed to our LOVE of the finished result. The measuring and installation teams (Dennis, Colin, Matt) were absolutely great to work with. I would confidently recommend Wood Street Cabinet.

We recently used Woodstreet to build our custom bar and matching bathroom vanity. The process was…read moreeasy and Kelsey was great to work with. The price was fair and their timeline to build was exactly what I was told upfront. They spent two days installing and everything was perfect when complete. We even had to custom wrap the support pole going through the middle of the bar which turned out fantastic. I highly recommend Woodstreet for your cabinetry and custom wood work needs. This is a high quality product and top notch carpentry!

Mark and his Team replaced our outdated, laminate kitchen countertops with beautiful quartz. This…read moreincluded removal of the old (and disgusting) counters, sink, faucet and garbage disposal, updating some of the plumbing and electrical and installing the new countertops with under mount sink, new faucet, garbage disposal and even some backsplash touchups. BIG shoutout to the BEST K&S designer, Aurea, who not only guided us to the right products and finishes but kept us laughing along the way. If I could give more stars to Kitchens & Spaces, I would ...because they DESERVE it!

Kitchens & Spaces is so, so good at what they do. Imagine ordering a Cadillac and getting a…read moreBentley. That's my experience.

Great kitchen cabinet for contractor. I am a real estate investor, my contractors always buy from…read morethem because they have the kitchen delivered in few days. Price is competitive. Quality is way better then other Chinese make cabinets. Sales persons are very knowledgeable and after sales service is awesome. I strongly recommend them

Pentwater Cabinetry was great to work with. The cabinets are high-quality and very competitively…read morepriced. They were able to get the cabinets quickly and helped us meet our four week deadline. Chris and the team were very helpful and responsive throughout the process.

I could not be more pleased with the excellent work LaMantia did remodeling my kitchen and master…read morebath. From start to finish, they exceeded all of my expectations. Nancy and Natasha patiently guided me through every detail of the design and selections. Mike was a fantastic project manager, and all the subcontractors work was of the highest quality. They even finished ahead of schedule. You can tell this is a family owned business because they treat their customers like family. Thank you LaMantia for helping me create these wonderful spaces in my new home!

Friendly design & build shop. I recommend the 50 E. Ogden showroom. Good for ideas and if the…read moredisplays are representative of their work, you will not be disappointed. The taste and attention to detail is evident. If You have a design/build project go talk to these people.

Best crew ever for my new kitchen and bathroom! Kim was extremely helpful when it came to designing…read moremy kitchen and bathroom. They had so many samples and options to choose from, which were also amazingly priced. I had a budget and they were able to keep me under it while I still got everything I wanted! Couldn't have asked for a better company to make my new kitchen and bathroom dreams come true!

Mario and his team redid our small condo kitchen this past summer. They were communicative,…read moreprofessional and did a wonderful job! Kim helped us pick out the right finishes and were flexible and accommodating as we made changes along the way. During work the team was mindful of keeping the space as clean as possible and completed everything on schedule. We shopped around for the best price and quality for a while before settling on Kitchen Bath & Beyond-- they were definitely the right choice! We would most definitely recommend and would use them again for future work.

My purpose for writing this review is to highlight Ashley Egg exemplary customer service skills…read more I'm in the processes of having work done in my home and was asked by my contractor to purchase the materials he'll be needing to do the work. So unfortunately this has resulted in me having to make multiple trips and inaccurate purchases. Ashley was able to correct a misunderstanding which lead to a mistake on her colleague part which was starting to frustrate me at best. Ashley's knowledge of the store and it policy help to ensure my experience at Floor and Decor was pleasant and ensuring my return when the need calls for it. Ashley, thank you for exemplifying excellent customer service skills.

I was returning an item I purchased 20 days ago (New in packaging with receipt), and was rudely and…read moreaggressively rebuffed by the CountrySide Store assistant Scott and the manager Carl. The COUNTRYSIDE store, where aggressive nastiness is a norm and where the MANAGER decides the return policy, should be avoided. The online Customer service and Corporate Customer service elements of Floor & Decor are helpful and responsive. The Aurora store was exemplary. I strongly discourage shopping in this store: The management practices and dismissal of corporate policy exposes customers to a potentially untrustworthy and unreliable business experience.