My mom was very ill and needed round the clock care. She was insistent that she did not want to…read moreleave her home after a very unpleasant experience at a rehab facility. We were so blessed to have found Jim. He is a wonderful, caring, compassionate person and he spent time with us, explaining what his staff could do for my mom and he assured us that my mom would be comfortable and well taken care of. My family and I were very happy with the care that my mom received. Jim and his staff went way beyond expectation and provided all that was promised and more. The administration, nurses, and aides were kind and caring. All services provided were professional without being clinically cold. The cost of the home care was very reasonable and allowed us to keep my mom at home as long as possible. I am forever grateful to Jim and his company, Affinity Home Care for helping me fulfill my mothers wish - to be able to stay in her own home with loving care and familiar comfortable surroundings.

I hired Affinity Home Care in East Longmeadow to help our family care for our wonderful veteran…read morefather. They have proved to be caring, compassionate, and very aware of my fathers needs. My father wasn't 100 percent on board with this, now he looks forward to the visits and considers the employees his friends. It has been nothing but a GREAT experience for my father and our family. We recommend affinity Home Care to anyone. I give it TEN stars.

I'm very impressed about what I read from the type of care and the staff experience and the swallow…read moreevaluation that they have there! It is what I need in my life right now! The office experience is top notch and very professional! Marc L. I want to go there as soon as possible!!! This is the place I want to go! I need physical therapy and I had a brain injury during my motorcycle accident . I still have a lot of my memo

My mother was a patient here recently and received excellent care during her stay. In fact, she was…read morein better health when she left than she was before she was injured. I visited this facility, myself, and can honestly say that it is one of the best.

Right at Home is a professional home care agency that I highly recommend. The experienced…read moreadministration, care coordinator and caregivers are truly passionate individuals who have made it possible for our elderly family member to return home and continue to thrive since a recent major surgery. The communication, services and level of expertise offered are just over the top and so appreciated.

As others have said, this place does not return calls. The Latina operator that answers the phones…read moreis hostile, aggressive, rude, condescending, and insulting. They are elitist and dismissive in general - and this is a systemic problem with ALL of these agencies that are supposed to be providing services and assistance to the disabled. They like to treat the disabled like less than dirt and then blame the disabled for getting upset at this abuse. Worthless human beings, every one of them. They need to lose what ever licensing and funding they receive because they fail at their mission.

I went yesterday I was very sick, the provider took good care of me after an X-ray and exam she…read moregave me the medicine I needed and I already feel better!! Thank you! They always take good care of my grandchildren as well!!

I was seen at the Hadley, MA site…read more ConvenientMD is neither convenient nor is there an MD on site. I made an appointment at ConvenientMD three days after injuring my toe because I wanted to find out whether it was broken and whether the pressure under my toenail could be relieved as the pain was relentless. Unfortunately, my experience was anything but convenient nor was there an MD in the building. Despite having a scheduled appointment, I waited nearly an hour and a half before being seen. From the beginning of my visit, the elderly lady doing my intake was dismissive and condescending. She repeatedly made comments such as, "You're here for just that?" which felt unprofessional and belittling while I was seeking medical care. At one point she lied to me after insisting I leave my purse in the room saying I need not worry because she would lock the door behind me. The doors don't have locks. When I was finally evaluated, I was told, "Not even one-quarter of your nail is injured, so there's nothing I can do." Ma'am, were we looking at the same toe?!. As my photo shows, approximately 80% of my toenail is bruised. I explained that emergency departments sometimes relieve the pressure beneath the nail when appropriate, but she responded that she didn't know anything about that. I even explained how to do it but she dismissed me. I also had an X-ray performed, yet no one seemed able to interpret the results or provide me with clear answers about whether my toe was broken or what treatment I needed. I left without any treatment, pain relief, or confidence in the care I received. Based on my experience, I would recommend seeing a real physician or an urgent care center with more comprehensive medical expertise if you have an injury requiring evaluation and treatment. Otherwise, you'll end up spending hundreds and receive zero medical care. I've received better medical care from ChatGPT than at this scam.

They treat their employees and residents like garbage. They pay them starvation wages and are…read moreconstantly under staffed

Keystone Commons is a wonderful facility for the elderly. My mom did not want to go into an…read moreassisted living center, however, she needed more care than the family could provide. We moved her there three years ago when she was 89. It changed her entire outlook on life and put a smile back on her face. She has loved every minute of it. The staff is friendly and caring, the food is great, the facility is clean and environs lovely. My mom loves it there. We are so very grateful. I could not recommend it higher.