My mom was very ill and needed round the clock care. She was insistent that she did not want to…read moreleave her home after a very unpleasant experience at a rehab facility. We were so blessed to have found Jim. He is a wonderful, caring, compassionate person and he spent time with us, explaining what his staff could do for my mom and he assured us that my mom would be comfortable and well taken care of. My family and I were very happy with the care that my mom received. Jim and his staff went way beyond expectation and provided all that was promised and more. The administration, nurses, and aides were kind and caring. All services provided were professional without being clinically cold. The cost of the home care was very reasonable and allowed us to keep my mom at home as long as possible. I am forever grateful to Jim and his company, Affinity Home Care for helping me fulfill my mothers wish - to be able to stay in her own home with loving care and familiar comfortable surroundings.

I hired Affinity Home Care in East Longmeadow to help our family care for our wonderful veteran…read morefather. They have proved to be caring, compassionate, and very aware of my fathers needs. My father wasn't 100 percent on board with this, now he looks forward to the visits and considers the employees his friends. It has been nothing but a GREAT experience for my father and our family. We recommend affinity Home Care to anyone. I give it TEN stars.

I'm very impressed about what I read from the type of care and the staff experience and the swallow…read moreevaluation that they have there! It is what I need in my life right now! The office experience is top notch and very professional! Marc L. I want to go there as soon as possible!!! This is the place I want to go! I need physical therapy and I had a brain injury during my motorcycle accident . I still have a lot of my memo

My mother was a patient here recently and received excellent care during her stay. In fact, she was…read morein better health when she left than she was before she was injured. I visited this facility, myself, and can honestly say that it is one of the best.

Right at Home is a professional home care agency that I highly recommend. The experienced…read moreadministration, care coordinator and caregivers are truly passionate individuals who have made it possible for our elderly family member to return home and continue to thrive since a recent major surgery. The communication, services and level of expertise offered are just over the top and so appreciated.

I went yesterday I was very sick, the provider took good care of me after an X-ray and exam she…read moregave me the medicine I needed and I already feel better!! Thank you! They always take good care of my grandchildren as well!!

Every visit to this urgent care requires patients to fill out a very long questionnaire and even…read morecheck themselves in. What exactly is the purpose of having front desk staff if patients are expected to do all the administrative work themselves? I've been sitting here waiting while hearing multiple staff members in the back laughing, joking around, and being very loud. Meanwhile, patients are left to handle check-in and paperwork on their own. When you're not feeling well, the last thing you want is to spend extra time completing lengthy forms and waiting while staff appear more focused on socializing than assisting patients. The process feels unprofessional, inefficient, and disrespectful of patients' time. A healthcare facility should prioritize patient care and customer service, especially when people come in sick and needing help.

They treat their employees and residents like garbage. They pay them starvation wages and are…read moreconstantly under staffed

Keystone Commons is a wonderful facility for the elderly. My mom did not want to go into an…read moreassisted living center, however, she needed more care than the family could provide. We moved her there three years ago when she was 89. It changed her entire outlook on life and put a smile back on her face. She has loved every minute of it. The staff is friendly and caring, the food is great, the facility is clean and environs lovely. My mom loves it there. We are so very grateful. I could not recommend it higher.