Dr.Betsy is the best! She makes you feel so comfortable and calm during your appointment! Would…read moreabsolutely recommend her to anyone who asked! Jill at the front desk is so accommodating and extremely friendly!

I fell and chipped both of my front teeth. They took me in right away even during the Coronavirus…read more One person only in the office at a time. Dr Cole and Tara were awesome. He bonded my teeth and you can't even tell I ever chipped them. I have been a patient for over 20 years and I plan on being a patient for another 20 years. I highly recommend them!

Awfull! Doctor Stela is so unprofessional and ruth, I bring Today my client on appointment with her…read moreto take off tuth, but she refused take my client, men 83 years, just because he is not her patient. This men was taking off his teeth everytime there, but today she refused take eldery man and even did not sorry. Not recomend this clinic. Awfull!

Terrible place. Very rude staff and Doctor. Stela is very unpleasant. She does not care about her…read morepatiants whats so ever. My mom made an appointment with bad infection and had to wait 4 days for it. when she came Stela refused to do anything with the tooth because it had Ukranian material. When my mom asked what should I do? I am in serious pain ? Stela replied "If you want I can do a cleaning". My mom left that place and took all of her kids as well. which I am glad because I still keep hearing badly about that place. Luckily we found a good place with nice and caring staff. Family Dentil in Springfield. They will truly help you.

I highly recommend Dr. Eshak. If you're looking for a new dentist you should consider him and his…read morestaff. We moved from out of state and due to unforeseen circumstances, I hadn't been to a dentist in 2 years. I chipped a tooth and needed to find one fast. I picked Riverside because I liked the name. When I was young I lived where there were no amusement parks. I came down to visit my sister in CT. She took me to Riverside Park which is now Six Flags New England. Yaz, the receptionist, was so nice and went out her way to get my insurance verified. They had her jumping through hoops. They'd ask her for one thing, and she'd give it to them, and then they'd ask for something else instead of asking her for everything at the same time. I had an appointment in 45 minutes, not only for my chipped tooth, but I had my teeth cleaned by a lovely Russian woman whose name I've forgotten. I'm so sorry. My tooth will be finished with soon and my teeth are so clean. Dr. Eshak is wonderful. He explains things so well. He doesn't talk to you in medical jargon, but he doesn't talk down to you, either. I feel very lucky to have found him and his staff.

Riverside Dental delivers the perfect blend of professionalism, kindness, and genuine compassion. I…read moreneeded a bone graft and an implant, and Dr. Manish and his team made the entire process smooth and stress-free. From the moment I walked in, I felt at ease--every staff member was warm, attentive, and thorough. Dr. Manish took the time to explain each step, answer all my questions, and ensure I was completely comfortable. The quality of care is outstanding, and it's clear they truly care about their patients' well-being. I left feeling confident, cared for, and grateful to have found such an exceptional dental team. Thank you, Debbie S

Dr Mackler and his team are the best in the business. Always friendly, caring and attentive. I…read morehighly recommend this practice to everyone.

Dr Mackler has recently died. His associate, Dr. Scolar, who referred to me as "Lady" as posted in…read morea recent review, advocated that I have my only remaining lower molar, pulled. This is after she put a crown in a few months back, over a cavity. Dr. Mackler once commented to me that she moves very fast. She moves so fast that she advocated me going to a place she said she uses, to remove a tooth which was not loose and was not bothering me and maybe could be saved. I found a five star dentist who specializes in challenging crown situations and yesterday, he performed a successful surgery to remove the cavity and seal up the crown. He said when he got in there, that the cavity wasn't that bad and the situation wasn't all that dismal. Dr. Scolar had told me that if I didn't pull the tooth out that because of the cavity, I might die of an abcess. I feel that her emphasis on moving fast without empathy or connection to the patient is not at all helpful and I am now changing dentists to the dentist I found her expressed both understanding and compassion.

My family has been going to Westside Dental for over 15 years. It is always a great experience…read more Dr. Kairlis and Kim are both absolutely amazing with my kids and couldn't see myself going anywhere else!

From the owner: Westside Dental in West Springfield MA delivers specialized and comprehensive dental care to…read moreimprove your smile. Tell us your dental goals and we'll customize a treatment plan. Book your appointment today!

Mr. Torchia I will call him (because I refuse to acknowledge that he is a doctor of any sort)…read moreshould have his medical license stripped from him. I went in to have a tooth extracted, number 30 (second to last molar on the bottom right). I have had this procedure on 3 other adult teeth and 2 children's teeth before so this wasn't new for me. I have always had novocaine and the gas mask so that is what I did this time. The procedure started and Mr. torchure, oops I'm sorry, Torchia began to say how big my roots were. Probably something you shouldn't say to a patient no matter how brave they look. I began to feel nervous, because of his comments and moaned quietly twice, just as a reaction. I couldn't feel anything but he was scaring the living daylights out of me. He stopped what he was doing, told the nurses to put me on 100% oxygen, and explain to me why he's leaving and to have me reschedule. RESCHEDULE? I am bleeding, already had paid $155 for this tooth to be pulled, you already started sir and now you want me to reschedule? Why? What did I do wrong? He left the room and the nurse told me that the "doctor" doesn't like moaning and wants me to be put to sleep. At this point I am sobbing because I was so mad. She asked if I wanted to try again and obviously I did because my tooth was half way extracted. He came back in and his voice radiates though my body, I still shake remembering this. He told me that I should reschedule and be put to sleep. Realizing I don't want this terrifying man anywhere near me I looked him in the eyes, and told him I want a different doctor because I am not interested in being put to sleep. I stood up and walked out to the waiting room to tell my husband what had happened. I demanded a refund and at this point I began to feel excruciating pain because my tooth was loose, bleeding and my jaw was sore. What the hell kind of a doctor, walks out on their patient after already beginning a surgery and then tells them to reschedule? The girls in the office quickly gave us our money back and referred us to their sister office in Chicopee so my procedure could be finished. I had no choice but to go through all of that again, another round of novocaine, more gas all with that terrifying experience still fresh in my head. The office in Chicopee was great, Brett was my Doctor and he was very patient with me. Unfortunately because I was so stressed out and in so much pain from the jerk before, I had to be put to sleep for this one. This also unfortunately doubled our bill from 155 to almost 400 dollars. Not what I had planned on. In the days and nights since, I have had to be heavily medicated because I have Nerve damage from so many needles going in my mouth. I have had to miss work, and have had a trip to the ER to confirm the nerve damage. I have a lawyer ready, and soon Mr. Torchia will be served with legal papers because I do not want anyone else, not even my worst enemy, to ever go through what I have went through. The nightmares of his voice, the constant pain from nerve damage, and the money I have had to spend on pain medicine and hospital visits. I will be posting the facts everywhere and anywhere I can, hopefully I can save at least one person from this terrible man's uncalled for behavior.

Everything there dentist is very impatient tells you you're not in pain when you are they take a…read morebreak and come back to you. 20 minutes later like you don't matter. Pricing is extremely high and they charge you for services that they don't even do or should I say they overcharged you for services they do. Not sure they are never clear.

Scam central!!! They lure you in with the promise of a cleaning and xrays for a lovely low cost…read morethen do the xrays and a consultation and come back with a price tag in the thousands for the actual cleaning to be done. I do NOT recommend this dental group to anyone anywhere.

This is my 2nd root canal with Dr Shapiro and I wouldn't go anywhere else. The staff is lovely and…read morehelpful. They get you right in quickly. No long wait in the waiting room, which I like. Dr Shapiro is sooo nice. He has a gentle touch with the novocaine and makes sure you are comfortable every step of the way. I didn't feel a thing. Love it!

Never got seen because I was told I was rude on the phone when I expressed exasperation about my…read moreinsurance issues. Somehow this meant I was offensive, yelled and cursed, which is totally false. The receptionist proceeded to write a note that was totally misleading and hyperbolic, and got me banned from the entire Western Mass Endo clinics from this infinitesimal interaction. Totally insane. I understand a zero tolerance for abuse, but this was so far from that it borders on crazy that a receptionist can write a false report and get you banned from seeing a dentist.

I cannot say enough good things about Dr. Erik Sayles. I saw him for severe complex TMJ disorder…read more I will start this review by saying I have dealt with many, many Drs in the last 15 years because of the MS and several co-morbid illnesses that I've had to contend with. I have a well rounded experience with Drs who make a difference and those who don't. With saying that, I highly recommend Dr. Erik Sayles, Oral Maxillofacial Surgeon. He is a doctor who makes a difference. He was on time, alert and attentive, extremely knowledgeable. Who also carries the best bedside manner and is friendly, compassionate, listened, intelligent, thought outside the box, thorough with exam, and thorough with suggestions and options to proceed forward, as well as, has great follow up to make sure you are well taken care of. He made sure that I was completely comfortable with all the decisions along the way

The entire experience sucked! From meeting the so called dentist ERIC, who has absolutely no…read morebedside manners, to him yelling at me for making loud noises (because I was nervous) and was having 2 molars extracted, as he tells me to be quite because he had other patience in the other rooms and didn't want them to hear me, to the fact I never received my prescription for my antibiotics after calling twice. I DO NOT recommend this place for anyone!!!! OH yeah, I was told the extractions would run me about $300. Then they found out I had dental insurance and charged my insurance company almost $1,000 and I had to pay $160 out of my pocket as well. So over $1,000 for two teeth to be extracted and he left a piece of one tooth in my mouth!!! I will not be going back there ever!

We have always been treated very well by the hygienists here; however, given the Doctor's recent…read morearrest, we will be looking for another dentist. Do your research.

Terrible Dentist did a rediculousamount of dental work on my…read morefive year old and won't let you go in the room wIth your child. They charge you for un necessary procedure and should be investigateed for fraud and abuse