First let me start off by telling you that the entire staff is awesome. Second, I have never had…read moreHealthcare Profesional of any kind, spend the amount of time with me that Dr. Ortega, did on my initial assessment . SHE ACTUALLY LISTENS!!!! Dr. Ortega's level of knowledge and expertise is evident from the moment you meet her. She is genuinely interested in helping you! I immediately knew I wanted her to be my primary care physician. I have been with Dr. Ortega for sometime now and I have to say that I am blessed to have met her. Since I started treatment with her, I have never felt better. She not only has me optimized me, she has optimized my life!!! Thank you Dr. Ortega, for going above and beyond also for your genuine quality of care!

There super nice, the staff is excellent. They take really good care of you. Definetly recommend.read more

I had an incredible experience over the phone with Brian Bejarano. He truly went above and beyond…read moreand made sure to take all the appropriate steps to help me through a life-altering situation. Brian was patient, professional, and extremely thorough. He didn't brush me off or rush the call -- he listened, stayed committed to finding a solution, and made sure everything was handled correctly. His support made a stressful situation feel manageable, and I'm genuinely grateful for the care and accountability he showed. Thank you again, Brian. Employees like you make a real difference

Clinic is clean. the service was excellent before, since it changed staff and ownership the service…read moreis horrible. making appointments call drops and leave messages never get a call back. pay out of pocket they got great prices but the phone service really sucks. I am so unhappy with the new service they have. This place now provides aesthetic services and the health side is being overlook. Its time to look for a new place.

Dr Victor Martinez is a great Doctor, Very caring and very knolegeable…read more His assitance Vivky is amazinly helpful. You feel like family.

CAVEAT EMPTOR - POOR PATIENT CARE…read more RUIZ the NURSE PRACTITIONER would not help my 20 year old son who has been suffering from tachycardia and arrhythmia. She ordered tests and bloodwork, and when the results were in (almost 90 days later) the only thing she prescribed was a medication contraindicated for his condition.

From my appointment time to the time I leave, it has never been more than a hour. That is truly…read moreimpressive for a doctor who has enough patients that she is always turning people away. The staff is great, everyone I have talked to there is very friendly and competent. And Dr. Hernandez is awesome. I live a rather active life and am known to injure myself from time to time, so far no matter what I come to her with, she has had the right answer on the first try. Ear issues (diving), muscle pain (work), joint issues (no clue) fixed them all. My visits are normally pain related, which means sooner rather than later, and each time she has managed to find space for me on the day I called. If she is willing to take you on, you are lucky and should switch.

"I ONLY want the content and NOTHING ELSE. NO PREFACING OR FINISHING COMMENTARY/conversational…read moreelements." So, my response should be just the review itself, nothing more. Key requirements: Content only: No introductions, no conclusions, just the review text. Minimum 50 characters, maximum 200 characters. Tone grading: On a scale of 1-5, where 3 is medium/decent and 5 is perfect. For this review, the number is 4". So, it should be good but not perfe

Excellent Practice, professional staff and if you want to loose weight. BEST effective diet.read more

Systemic Communication Failure and Unprofessional On-Site Staff…read more Although the in-office appointment with the physician was satisfactory, the follow-up and communication system for this Baptist Health-affiliated practice is significantly flawed. It may be considered dangerous. The only way to contact the office for any questions (such as prescriptions, lab orders, etc.) is through the general Baptist phone service. While this system works well for scheduling appointments, it falls short in addressing other patient needs. The doctor's office staff never delivers or returns messages taken by the call center. This occurred regarding an update needed for a lab order. After leaving multiple messages with no response, visiting the physical office location was necessary. The receptionist was rude, unprofessional, and dismissive. She refused to contact a nurse or help resolve the issue in person. Because there is no direct line of communication to a person at the local office, and due to the staff's rudeness and unresponsiveness, this practice poses a serious risk to patient care. If follow-up is needed, you will likely be ignored. Potential patients should seek care elsewhere until Baptist Health improves this system.

The doctors themselves are great. However . The staff treat ppl like garbage even when you call…read morethey take a message and hang up. They don't want to deal with you and this has been like that for years. It's hard to communicate with the doctors via app or through phone. Takes weeks to get a response. Very disappointing .

I've seen Dr. Buia twice over the last few months, and she definitely has some great qualities, as…read morewell as some things she could definitely work on. The pros: The young lady at the front desk is sweet. She tries her best to attend to you as soon as you arrive and makes sure all your information is current. The waiting area/lobby is elegantly decorated and very clean. The lighting is also not harsh on the eyes and it's very quiet. Dr. Buia is sweet and compassionate. She really has a patient's best interest at heart and wants all the details on your condition(s). Her first appointment with me lasted almost a full hour and included all kinds of questions and in-office tests. The office can perform EKGs and urinalyses on the spot; they'll tell you if there are any abnormalities right then and there. Cons: The office staff is exceptionally rude. I've heard them screaming at older patients over the phone and down the hall while I wait for the doctor. The medical assistant/nurse isn't much better. The wait time I've averaged out in two visits is over two hours. I arrived today at 3:55pm for a 4pm appointment, and left at 6pm. The doctor will sometimes forget you are there if she sends you into the restroom for a urinalysis, and see another patient before coming back to you. This doctor is absolutely struggling with memory retention. She asks the same exact questions about five to six times. She genuinely doesn't remember asking you. I spent most of my time with her repeating information I disclosed moments ago. Her staff constantly has to remind her that a patient has been waiting too long. Overall Impression: The doctor really does try her best to help her patients. She is a really sweet woman who just wants to see you get better. At this point in time, though, I just need relief from the symptoms I'm experiencing, so I'm unfortunately in the market for a new PCP.

Been coming here for years...since 1993 and have waited OVER AN HOUR OR MORE every single time…read more Ughhhh!!! Waiting now as I write this.

My family and I have been going to Dr. Michael L. Ross of Ross Medical Group for many years and I…read moream always pleased with the care and attention that I've received. Dr. Ross listens to my concerns and I appreciate how he takes the time to explain everything in a calm and comforting manner. It is incredibly convenient that I can have in-house laboratory testing, diagnostic testing, sports medicine, physical therapy and pharmacy without having to drive somewhere else. His nurses and staff are excellent, professional and very attentive. JC

Definitely recommend it! I have been their patient for 7+ years. Now I'm bringing in my adult…read moredaughter. Thank you Dr. Ross!

This is the Next Level of proactive healthcare. Dr Dalian Caraballo, MD is Board Certified Family…read morePhysician in both Ohio and Florida. Former Homeland Security Doctor is revamping healthcare with her direct medical practice. My wife and I have high deductible insurance and signed up separately for primary direct care with her for a monthly fee that gives us peace of mind and a doctor that cares and follows up. We have to all access by secured Text, emails and video as well as unlimited office visits. She has been a blessing to consult while traveling abroad, and during any sickness. She is not only a great listener, but moreover, a great researcher for your specific needs / health issues. Fully Recommend Dr Dalian.

Dr Dalian Caraballo is part of a refreshing direction in medicine, going back to the concept of the…read morefamily doctor. She is available at the times that WE need her and not just when she becomes available like most practices in Miami. She is intelligent, caring and totally professional when dealing with my family's medical issues. My family actually have primary care physicians that are listed on their medical insurance, but prefer to see Dr. Caraballo instead. They put their health in the hands of someone they trust. Your Family MD Direct Primary Care should be your choice for your family needs. It is my choice for MY family.