These guys are fantastic! We hired them to clean our dads home before the new owners moved in and…read moreit was SPOTLESSLY clean thanks to Oasis! I was so impressed with their work and promptness that I plan to use them for monthly cleaning at my own home! I can't recommend them enough! They are superb!

The owner, Adan, came to my sister's home and did a detailed evaluation. He listened to her needs…read moreand came up with several options to fit her budget. Fantastic, prompt service.

Very responsive which I really appreciated! The cleaners worked really fast too. They did a good…read morejob, I would definitely recommend them especially considering they were not as expensive as other cleaners I had talked with about the job. Thanks Juan and your team for the good job and timely responses!

Cleaning Pros was hired to deep clean selected areas of my home - BATHROOMS (3) including "dusting"…read moreperimeter of room near ceiling, fixtures, and floor, wiping down baseboards (not just dusting) and wipe down shelves of 5 CLOSETS, deep clean of KITCHEN cabinets (vacuum and wipe down interior; clean exterior, pantry, oven, refrigerator interior), and ENTRY tile. With new carpeting and hardwood floors, the cleaners were specifically instructed not to clean those types of flooring. What they did do is vacuum some of the newly carpeted rooms and mop the hardwood floor, even though they were told not to do that. Clean ceiling fans by waving a duster at them and dislodged a ceiling fixture which they conveniently pretended not to notice or mention. What they didn't do was actually clean some of the baseboards, missed at least 25% of the interior of kitchen cabinets, missed the downstairs cabinets, and were packed up and ready to go. I had to wave them down as they were getting into their very nice, new(er) SUV and have them clean the oven, as agreed with scheduler. In spite of being told the lead cleaner was 80% proficient in English, there was definitely a language barrier that affected the ability to understand what their instructions were. Just nodded and said yes and did what they wanted. What they did do well was cleaning the refrigerator, the washer, the oven (it was a mess), cooktop, and the bathroom (less the baseboards and ceiling area "dusting"), and scraped something off the kitchen floor (I still don't know what it was). They did arrive on time and wore shoe protectors, which was greatly appreciated. I spot checked and found a couple items which they addressed. All in all, I've had to re-clean many of the areas they were tasked to do (kitchen cabinets, downstairs cabinets, dusting near ceiling, downstairs flooring). What I didn't do was check 100% of the work. They were tipped which I now regret as I find more things not done or need re-doing. I have learned a lesson that if you can't do it yourself, then you should be with them 100% of the time to ensure they do the work they were hired to do.

Azucena is friendly and super personable! I liked her immediately when I met her. We've had her…read moredeep clean our upstairs which included moving all of our Knick-knacks and potted plants (there's a lot!) in our built-ins and bay windows--everything was moved carefully and put back and it felt great to know she took good care in all the maneuvers. I can ask her to work on specific cleaning tasks and be particular. She looks for little details others might likely miss (like door frames and baseboards) and if we still have special requests or concerns she is happy to accommodate us. She and her team work efficiently and professionally.

This is the best cleaning service we have EVER had! Azucena has been cleaning our home for almost…read more10 years. Professional, friendly, reliable and very thorough. Azucena is just a wonder! Very motivated and open to feedback. Golden CO

Ali and her crew just left my home, after spending 7 hours deep cleaning. The price was fair, and…read morethey earned a $300 tip for doing such an outstanding job. I have zero domestic skills, so they had a huge job to do today. I'm amazed by my shiny kitchen, the floors, the windows... everything is beautiful. Huge thanks, Ali! I'll hire you again soon.

I scheduled a cleaning service about a month in advance. We agreed on the scope of work, the price…read moreand that payment would be made when the job was completed. I also offered to have the owner come by beforehand to meet me and see the house, but she repeatedly declined. A few days before my scheduled cleaning, while I was out of town, the owner contacted me and said she had concerns because previous customers had not paid for services. Although we had already agreed on the payment terms when the appointment was booked, she then requested my full name, phone number and a credit card to hold the appointment. I suggested that she send me a photo halfway through the cleaning and I would send payment at that time. She declined and canceled my scheduled appointment. I understand that businesses have the right to establish policies to protect themselves. However, those policies should be communicated before accepting a booking--not a month later, just days before the scheduled service. Changing the requirements at the last minute and canceling the appointment left me scrambling to find another cleaning service before returning home from vacation. Unfortunately, I cannot recommend this business based on my experience and would advise finding another cleaning service for your needs.

This is the first time using Serenity Cleaning Solutions and am very pleased with the results…read more Great job on the corners and edges - actually everything they touched is good. Worth every penny and I am looking forward to the next time,

Stay far away from this company. They caused damage to my hardwood floors by puncturing the water…read moreline. Accidents happen. I understand that. When I sent videos and photos to the owner explaining what happened, she said she wasn't liable. She then ghosted me and refused to answer me (she has read receipts) and she ignored my calls. We now have to pay for the water line to be replaced, our hardwood floors under the fridge are ruined, and I have to get the carpet in the basement cleaned. I submitted a complaint to the BBB and owner still didn't work to resolve the issue. Thank goodness for my credit card company going after her for a refund at least.

Very professional ; on time; good recommendation; looks great;…read moreVery experienced ( Good ideas; very organized

I used this service for a move out cleaning and they were super! Great communication and superior…read morecleaning, Highly recommend, you will happy with the experience! THANK YOU!

Hired them via Yelp to do a move out clean in a small, one story, 2-bedroom 1 bath apartment. The…read morereviews are what had convinced me so booked a cleaning for a Friday 2pm via text. They had texted me the day before to confirm the booking which was great, but Friday comes it's 12pm and I get a text that they are on the way. I was confused and in the middle of work - had immediately asked why the deviation from previously agreed 2pm, asked for an ETA so I could plan when to leave and never got a response. I ended up going over to the apartment, called the person who then told me it would still be about 20 minutes till showing up. At this point, I was already pretty irritated. When they arrived it was fine - showed the 2 cleaners where to park and helped them bring some tools up the entrance stairs. They finished up and locked the door behind them no problem. I ended up paying the price I was estimated which was great so no surprises. When I went back to the place to check, I noticed the same smudged footprints from our movers, debris, straight up dirt on the ground and product streaks on the counters and toilet. The fridge and microwave which did need their focus, were spotless. I texted the person I had communicated with and asked if they even cleaned the floors with pictures attached. She did quickly remedy this by having a cleaner return in the morning to do the floor. Overall, I am grateful for the work they did and the price I paid. But between the scheduling mixup and the floors being missed, I just don't think I'd be able to hire them again. Just be careful if you book them!

We had them in yesterday to clean our house which was the main floor 3 bathrooms. We did specify,…read morewe wanted our baseboards. Cleaned. Thank you so much. Came home to find the baseboards were not clean. They did not mop the upstairs bathroom Did not wipe the cupboards down. Didn't clean the front window. Did not see them vacuum the couches like they said they like she said they would And we have 3 dogs here you go. Did not move one of the dog beds in the living room. Just not very happy with the amount of money that she wanted to charge us. And her excuse was that they were training somebody new, well, they should have had the one that was training. Her go over and make sure that everything was done. Would not recommend .

Ben and his team, Listen to my concerns and the second time…read morearound things were addressed. Customer Service from this team and persistence to make things right paid off. I'm glad I gave them a second chance.

Heidi did a deep clean on our house and was extremely thorough. She asked specific questions when…read moreshe first arrived and made sure that we were satisfied upon completion. Ben, who scheduled the service, was also great to work with.