I've been going here for 20 years. I get a yearly eye exam and had my cataract surgery done by…read moretheir associates Advanced Eye Care. I appreciate having yearly exams and the office has some up-to-date instrumentation for viewing the retina and behind it. The staff is friendly and efficient. The doctors explain everything thoroughly. While the eyeglasses are not inexpensive, I have my serious work pair made here (a combination reading and computer lens) because I depend on them for detail reading work. I feel good about getting yearly exams to make sure my eyes stay healthy. If there were a problem, one gets referred to their opthamologist associates. As we get older, there are many potential eye problems so a yearly exam and being able to call someone if there is an emergency is important.

Entire staff was polite and professional. I have some eye issues, and they took a lot of…read moremeasurements and did a thorough exam. And not a long wait in the waiting area either.

Last year a relative of mine had their wisdom teeth removed and it was anything but a pleasant…read moreexperience after the aftermath of having this procedure done. The angry dental assistant who walked him out to the car was very rude to me when she was telling me the instructions of how to take care of him. I felt like my face was being spit in by the way she kept yelling in my face. She could have handed me the papers, said to call the office if I had any questions, and could have been done with it. I'm not sure why you would hire someone who seems completely unpleasant and doesn't enjoy their job. This woman who caused all of these issues should be fired because she doesn't deserve to work in this type of environment at all. Only people who have compassion in this type of manner should be employees there.

I would avoid this practice considering there are other oral surgeons in the area…read more My visit was for a tooth extraction which left my face was severely bruised for 2 weeks. I also now have a clicking jaw when I chew. Their fees were much higher than the norm and I was told they did not honor my insurance. I paid in full and weeks later found out that my insurance was billed too.

Horrible, horrible patient experience! The people at front desk have deplorable disposition…read more Disgusting. Better off going ANYWHERE else. Then when asked for office manager they gave a fake number. Sorry experience.

I arrived 10 mins early for my 10:30 AM appt. in the MIddletown, DE office. At 10:29, a woman took…read moreme back, asked bout my conditions, and listened as I detailed my sypmtoms for the next 15 mins. I realized she was only listening, not writing; she told me she would enter it all into my chart once she exited the room. At 11:02, the provider came in and began by asking what my conditions and why I was there. He replied he had NOT read anything the woman had allegedly entered and said we could waste time disagreeing or I could tell him (REPEAT) all I told her. So, I handed him MY handwritten 3 x 6 notes of my symptoms. WTH? First, the woman should have been documenting as I was stating it - not relying on memory after she left the room. Second, the provider should have read what I told her so he was prepared, and to avoid the aggravation of having to REPEAT all my symptoms. He did listen and prescribe medicines, so we'll see which is why I'm not giving this review a one. Additionally, I unknowingly paid a 3% surcharge for using a credit card, and when I asked what it was, the front desk woman simply pointed to an 8 x 10 placard with not-so-large writing on the counter 6 feet away that gives them legal rights to do it. In summary, this was an experience from an organization that is clearly lacking in professionalism.

I would rate this office in the negative if I could. I waited a month for an appointment with a…read morephysician who was uncaring and dismissive. Before my appointment even began, I could hear every word she said to another patient because the door was open in the office they were in. She did the same to me. She appeared to violate every HIPPA rule in the book. During my appointment, she was nearly condescending even though I was genuinely sick. She sent me for imaging, and she said she would call me back with the results immediately. After the test, I called the office at least six times but never heard from her. I wouldn't go back to that office for anything.