Update: Rating changed from 1 to 3 only reason is bc I Spoke…read morewith gentleman named Mike. IfI'm dealt with him from the start no doubt this would be a rave 5 star rating!! Mike was not only very professional, but did what he said and had a driver gasper, at my home in 45 minutes who was also great!!! Unfortunately Iil Pete's needs many more mikes and Gasper's instead of the disgruntled unhelpful agents I had the unfortunate pleasure to deal with earlier. One which put me on hold indefinitely soo I hung up after 27 minutes. It was over 4.5 hrs and was supposed to be there in 90 minutes. 4.5 hrs and tow truck still had not arrived. Called contact center numerous times. Was told driver almost there, 20 minutes away etc... Contact center called again when another hour passed and driver hadn't shown up. Then they stated driver to be there in 30 minutes that was over 2.5 hrs ago. Still no one ever picked up vehicle. Very disappointed in lack of care or reliability.

I've had this app for years & this is my 1st review bc this company has my flabbers gasted, & NO,…read morethat's NOT a typo, but a testament to how ridiculously pissed off I am!! If I could give negative stars, I would!! The few positive reviews on here must be friends & family bc the overwhelming majority of reviews are negative...& with good reason - this "company" is trash...like foul, putrid waste plopped on a NYC sidewalk in the middle of a July afternoon with steam emitting from it!! So, my car suddenly gave out & I'm pulled over on a precarious mountain roadside. Arranged for towing services from my insurance company & they contracted these bozos (that was at 3:15pm & it's now past 7pm & still NO ONE has showed up! I've called several times & whoever answers just picks up & says, "SERVICE!"...how tf am I supposed to know if it's the correct #, if they don't identify themselves as a business when they answer?! Anyway, I explain the situation after waiting 2+ hours, & I'm just met with excuses ("Idk, I just clocked in") Then, false promises ("I'll look into it." "I'll have the driver call you.") Guess what? Neither happened after 1.5 hours more of waiting! Called back & he sounded annoyed, as if I *WANT* to keep calling or need a tow! ZERO apology, empathy, professionalism, or humanity!! It's now dark out, I'm alone in a mountainous, wooded area & STILL waiting for this mystery driver to show up! Lil Pete's really doesn't gaf about your time OR safety!! Don't ignore this & let it be a cautionary tale: STAY FAR TF AWAY FROM THESE INCOMPETENT, MISERABLE, & UNSCRUPULOUS A-HOLES!

When my car unexpectedly broke down on the side of Route 6 in Mahopac, NY. Skyline Towing came…read morethrough without hesitation. Their response time was fast, John was professional and courteous, and my vehicle was handled with care the entire time. On top of the great service, the pricing was fair and transparent - no surprises. Exactly the kind of local business the community should be supporting. Highly recommend!​​​​​​​​​​​​​​​​ Skyline has my fI'll endorsement and I don't give that out lightly as my credibility means the world to me. - Vincent G. D'Agnese

Very fair and reasonable. Excellent service. They take good care of your vehicle while towing.read more

When our car broke down on route 84, Pro Shop showed up in 15 minutes, handled the car safely and…read moreprofessionally, and was reasonably priced. A very nice man too. Highly recommend.

From the owner: Pro Shop Towing provides towing services, roadside assistance, roadside recovery, with over 20…read moreyears' experience, to the Mahopac, NY area.

always there when i need them. was stranded on the side of the road and were there in less than 30…read moremin. will def be using all the time.

An absolute disgrace of a company. Driving around at night to tow a car out of a parking lot that…read morehad other cars in it and were give permission by the restaurant across the street to use. No warning nothing. Anything to make a dollar. This company is a joke! Should be ashamed of themselves.

Sean is so helpful and kind ! My car was totaled and towed to Bobs garage. Sean was nothing but…read morekind, sincere and accommodating.

Very professional. Returned my call, even though I rang once. Other reviews sound great. Was…read morerecommend as a tow from Patterson Auto Body. Polite on the phone, professional and courteous. Would recommend based on simple experience.

I'll join the chorus -- these guys are terrific. We thankfully have not had too many auto repair…read moreemergencies, but when they've occurred the mechanics at Citywide are 100% top notch. Courteous, professional, honest, and likable. I feel fortunate to have them near our house.

This company has excellent customer service, they are reliable, courteous and very professional…read more I was stranded, and after waiting for a long period of time, I cancelled my call with my road side assistance, called Citywide and they were there within 30 minutes. They can be trusted and are very customer oriented, I will recommend them for sure. Thank you Citywide and Mike the owner who cares and takes pride in his business.

Someone crashed into my car on a very busy street in NYC. It…read moreneeded to be towed to NJ. Not always an easy feat. David, the owner of the towing company, kept in touch with me the entire time we were figuring everything out. The car was put on a flat bed truck we got the car to the body shop in NJ. (About 1 1/2 hrs away. I totally recommend him. Penny

Came to jump my car on the side of the road, very reliable and fast service, highly recommendedread more

I found M&S Towing online, and although there were many other Tow Companies ahead of them, their…read moregreat reviews made up my mind. From the beginning Mustafa was very friendly and professional. He told me how things would go and gave me a quote for my vehicles tow. From start to finish the communication was great and I am very happy and pleased with the work. Would highly recommend them and would not hesitate to use this business in the future.

Requested a tow for early morning. Driver said they could be there and needed a $50 deposit. Was…read morequoted $230 for a 4 mile tow but I was in a rush so I agreed. Driver arrived over an hour late. Then couldn't tow vehicle because the car was EV and couldn't get out of park. Refused to refund the deposit on the tow despite no tow happening. Ended up joining AAA and paying for same day service which was less than a third of what M&S was going to charge me. Avoid the hassle, just call AAA.