I had a great experience working with Mark at State Farm! He has been my insurance agent for years,…read moreand throughout that time he has always been incredibly patient, informative, and responsive. Every time I have a question, he gets back to me quickly and makes everything easy to understand. Most recently, he helped me transfer my insurance from my old car to my new one, and the process was smooth and stress-free. I really appreciate how efficient and professional he is. On top of the excellent customer service, State Farm has been affordable and reliable for my insurance needs. If you're looking for an insurance agent who genuinely cares about his clients and makes the entire process simple, I highly recommend Mark at State Farm!

Still a 5 after so many years with Mark and State Farm's . Just in informed my rates went down …read more Good news to start the weekend . Thanks good neighbor.

I would like to recognize Jordan for the excellent service he has provided in handling our…read moreprofessional liability insurance since November 2023. Throughout this time, Jordan has always been highly responsive, professional, and helpful. He has consistently answered our questions promptly and assisted us whenever needed. His excellent service has made our experience with your company very positive. We sincerely appreciate Jordan's support and would like your company to know what a great job he has done.

We bought a policy through them for one year. Terrible customer service. They don't answer their…read morecalls. They don't return calls when messages are left. I'm not sure why their ratings are so high. Thank God we didn't have to make a claim. So grateful we found another insurance provider.

BAI has been like family to me ever since I was a teenager…read more I recently had a great experience with Scott who was very helpful in selling me a Mercury Mechanical Breakdown policy which is an amazing policy that works like an extended warranty policy. Its WAY cheaper than an extended warranty and come with a lot of goodies if you read the policy language. He's done such a great job, Im transferring all my Mercury policies (auto and home) to Bannister. This place is built on trust and professional service. The late Wes Bannister was the Mayor of HB years ago and he was also heavily involved in the Metropolitan Water Board. I've always looked up to Wes as a father-figure and I miss him dearly. The agency principal, Rich Higgins is one of the most hardest working agents I know. Keep up the great work, Bannister family! Please remind me to get an umbrella quote when I get everything transferred back. Im sure Mercury still offers package policies to include an umbrella.

Bannister Insure's my business' liability, workers comp and auto policies. The service you get is…read moretop notch and being a business owner, they really make it easy to stay on top of your policies, bills, etc. I like to work with companies that offer a personal touch and they 100% do that :) Oh, their pricing will beat anyone's too!

Johnny Salas with Trinity One helped me with auto insurance and saved me a substantial amount from…read morewhat I was paying. He was fast to respond and extremely helpful and knowledgeable. Great customer service!

I can't say enough good things about Trinity One. I called based on yelp reviews and Johnny did…read morenot disappoint. He was knowledgeable and kind. He answered all of my questions in an intelligent, straightforward and understandable way and he saved my $500 compared to my old policy. It was a pleasure to talk with Johnny. I'd bet that Brent is great too.

Starwest Insurance Services has been my insurance broker for as long as I've been driving. 20+…read moreyears. Great Service. Great staff. Always a phone call away. They've always been responsive and helpful in getting me the best rates possible. Much appreciated.

It is extremely difficult to find coverage for condos nowadays but Starwest went above and beyond…read moreto help us find coverage with an affordable premium. We just recently have an unfortunate water accident that flooded our bedroom, the floor is completely done for and Starwest and insurance company got us covered in timely manner. The customers service on both sides are beyond awesome as all the stresses piling up on our side, that helped out a lot. The communications and directions are clear and helpful. Thank you!

My man Bach did his magic, quick and smooth. Nothing but appreciation for his expertise when it…read morecomes to getting me a sufficient policy. Bach brokered an out of state policy for me when everyone else I checked with declined to write. Love how he actually took the time and explained the current insurance landscape here in Californian too. 10/10

Great people that really want to help.. she gave me good advice without trying to charge me or get…read morea contract

Scott was very professional throughout my experience shopping for new home and auto policies. He…read morewas very quick to respond on any inquiries I had on my end. Not only was he able to save us money but improved the coverage we previously had with our past carrier. I would honestly recommend Scott for your insurance needs! Very responsible and works for you! Bernie

I reached out to Scott regarding auto insurance and he was very honest about what he could offer…read moreand ended up recommending that I go with another carrier, based on his expert analysis. I was very pleasantly surprised at his honesty and generosity regarding information on the insurance options in today's strange post covid climate. He later spoke to me to answer questions I had about recommended coverages, even though I would not be a client in the short run. I would highly recommend working with him. Exceptional integrity and customer service!

Mahalo nui loa, Brian Hinojosa! For you mainlanders, that's a right proper THANK YOU VERY MUCH!…read more Car insurance has been on the backburner for some years now...actually, it wasn't even in the kitchen, much less the stove. I've been a shoot-off of my parents' policy from when I was a wee child. As such, I've not updated it since "growing up". Yes, in quotes, hahaha. Got to talking story with Brian H...found that I am underinsured, especially as a homeowner in a sue-happy state. Brian wasn't exactly an alarmist, but made sure I understood the potential predicament I could be in without proper coverage. He was waaaaay patient with me, promptly answering questions I asked via phone, text, AND email. How's that for availability? Give him a call, get educated, and get properly insured.

I had the pleasure of working with Juni Banico. He was very helpful and friendly in finding me the…read morebest possible insurance coverage for my business. When I first called Juni, he immediately started working for me, and in all honesty I was surprised at how quickly he found me an insurance policy. I did not think he would be able to get back to me before the end of day. By the next day I was in Juni's office signing paperwork. I would definitely recommend SKS and Juni to all my friends, family, and anyone who is looking for a top notch broker.

Spoke to Darryl about liability insurance and he got me a great price with friendly and informative…read moreservice! I was very happy with the service, coverage and price received and I actually got to talk to someone and ask all the questions I wanted to. Will definitely use him again for other insurance purposes, thank you Daryll!

Darryl's office was simply a life saver for me! Shout out to Sonia Goodman who helped me navigate…read morethe challenges in getting home insurance quotes in this California market, it's not easy nowadays with what seems an exodus out of this state by many insurers but Sonia was right there anticipating this and having not only plan A in place but also alternative plans in case it didn't work out with the first quote. Sure enough we had some issues with a re-quote and she put plan B to work and we were able to get everything lined up in time before my existing insurance lapsed, like literally on the last day! She educated me on the many nuances with my situation for future consideration as it relates to the insurance market and how her office can help consult. I am pretty sure with any other insurance office I would not have had such great service and valuable insight and Sonia and her team really deserve recognition and hence why I am here writing and sharing this so others who have similar challenges getting home insurance in California can use to their benefit!

Customer service has gone down with this office. I was sold an umbrella policy in 2024 for $25 a…read moremonth, roughly $300 yearly. By 2025 the policy was up to $48 and 2026 $56. It more than doubled for a policy that was supposed to be a cheap security blanket. Attempts to cancel this policy required three phone calls with staff and an agent too busy to take my call over a two day period. Poor attempts to make me keep the policy wasted more of my time. State Farm does the gouging on prices but handling the issue is the agents fault.

I'm very happy with Bele's office and her staff. I have been a customer for over a year now and…read morehave worked with Kevin and Bele for many of my insurance needs. Their team is polite, knowledgeable, and patient when it comes to any of my concerns, or inquiries. I would strongly recommend their business. I was personally helped by Kevin on many occasions and I couldn't have asked for better service! Kevin went out of his way to help answer all my questions and concerns. I highly recommend Bele and her team for any of your insurance needs.