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    Exceptional Community Hospital

    2.6 (25 reviews)
    Open Open 24 hours

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    3 months ago

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    4 months ago

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    Pat S.

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    11 months ago

    Very impressive establishment. Thorough and fast. They seem to be a well oiled team . Staff was very kind and knowledgeable....

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    5 months ago

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    6 months ago

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    Sonora Quest Laboratories - View from across the road. It's the 3rd right from the stoplight. Gets confusing to me at times.

    Sonora Quest Laboratories

    2.4(20 reviews)
    3.8 mi

    This WAS a good place to get blood labs done. The phlebotomists have been good at keeping the…read moreexperience non-painful and efficient. Management / admin is sorely lacking. Unfortunately a while back they stopped having a receptionist. So if you have a problem, a question, any trouble with the computer check-in, TOO BAD. More than once, the kiosk didn't work and we waited forever until the entire waiting room cleared and refilled. So, if you MUST go here, be sure your (partial) name appears on the TV screen. Some people have resorted to entering their names multiple times just to be sure. So inefficient. Another issue is if you need to drop off a specimen, you also need to sign in and wait. So if the room is full, you SIT and WAIT just to DROP OFF a specimen! When there was a receptionist, it took a minute. Now it can be 30+ minutes! Ridiculous. And OMG after that wait, they CANCELLED the culture from the drop off. How much you bet they CHARGE $$ for that lost test. Useless! Another issue happened when my elderly family member got into the back when I ran out to get paperwork. Returned to a door slammed locked shut. He and the phlebotomist did one lab but didn't remember/know there were two. So he had to get poked 2x. I complained about the lack of receptionist and she said oh just knock (no sign says that's OK!). AND she said it's better without a receptionist and they plan to remove the windows and just make it all walls. So much for HUMAN customer care. Time for us to go elsewhere. There IS another lab right around the corner on Florence.

    Simple blood draw. No reason on earth for this. I have good veins. So it's an untrained or…read moreuncaring phlebotomist. Go elsewhere if you can.

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    Sonora Quest Laboratories - Another blood draw.  Simple.  I've got good veins.  No reason on earth for this except for incompetent phlebotomist.

    Another blood draw. Simple. I've got good veins. No reason on earth for this except for incompetent phlebotomist.

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    Front entrance from parking lot

    Yavapai Regional Medical Center East

    Yavapai Regional Medical Center East

    2.7(71 reviews)
    3.7 mi

    My husband has received excellent care at the YRMC-East, in Prescott Valley! We have made multiple…read moretrips to the ER and he was admitted twice. The workers quickly signed us in, and the triage nurses promptly documented the details of my husband's health issues on each visit. As we waited in the ER, he was taken for tests and had blood drawn by workers who were part of an organized team. The nurses and doctors were attentive and knowledgeable. Even the workers who cleaned the rooms were cheerful and efficient. During one trip, William Clark took the time to share more information about my husband's health issues than my husband's past cardiologists ever did. On another visit, Dr. Valdez, Lupe (the Health Coordinator), and the two virtual nurses went ABOVE and BEYOND in an attempt to connect my husband with better health care once we left YRMC -East. Their enthusiasm and need to provide the best care for my husband was heartwarming which relieved so much of our stress and gave us hope! We want to Thank the whole YRMC team for the dedication, service and kindness that they provide to their patients! Tom and Carol

    As usual, this "hospital" doesn't deserve most of its staff. The only meaningful (or cheap) testing…read moreI needed was ignored because it's an unusual source of emergencies (I probably explained it too well). I'd rather get emergency care out of the back of some rando's van. Good luck! And I'm in Arizona, not California, but this thing doesn't listen to the zip code I entered.

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    Yavapai Regional Medical Center East
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    Cafe.

    Exceptional Community Hospital - emergencymedicine - Updated August 2026

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