This SimonMed location deserves FIVE stars. I believe the few low ratings have been anomalous,…read morewhich can occur at any busy medical facility. Having visited this location on multiple occasions and for various services, I can vouch for their stellar services. The addition of Christine at the front desk to ALL the techs, care & expertise is top notch. Pro-Tips: Consider the "cash pay" option. It is always more affordable than most insurance. Also, schedule an early appointment. They get busy throughout the day, so you may have to wait longer than you'd prefer.

I waited two weeks for the first available appointment to help diagnose ongoing pain, only to have…read moreSimonMed cancel it without any notification--no phone call, text, email, or portal message. I only discovered the cancellation because I logged into the patient portal the night before to review my prep instructions and noticed my appointments had disappeared. When I called the next morning, they confirmed the cancellation but initially couldn't explain why. After pressing for an answer, I was told it was due to an equipment issue. The most frustrating part wasn't the equipment problem--it was the complete lack of communication and the failure to proactively reschedule me. These tests were supposed to help determine whether I could avoid a more invasive and costly procedure scheduled for the following week. Unfortunately, they had no local availability before then, and the earliest appointment was in Glendale just two business days beforehand. To add insult to injury, I finally received a text telling me to reschedule five minutes before my original appointment time. I contacted Yavapai Regional instead, and they got me in on the same day as the Glendale appointment. Everyone there was friendly, compassionate, and helpful. Lesson learned: I'll be choosing Yavapai Regional over SimonMed for any future imaging.

This 'business' is absolute garbage. You cannot schedule an X-ray, they want you to pack in like…read moresardines in the tiny lobby and wait for 2-3 hours. They do not start doing X-rays until 9am but you'd better be there at 7am to hold your spot because they don't tell you that when you get there first thing in the morning and when you come back at 9am, they can't see you until 11:30...They're clearly understaffed with technicians. DO NOT WASTE YOUR PRECIOUS TIME. Take your orders elsewhere. If I could leave negative stars, I would.

Heads up for folks to steer clear of this imaging company!…read more It's become more and more like a third world country experience to have scans done at Simon med! I went there at my practitioner's recommendation because she prefers the fact that they have radiologists who send over reports to her, and I understand that being very important. However, it's just not worth the hassle. I have had negative experiences with Simonmed more than once, but this time was the last time. A few days ago I went in for an appointment for an MRI of my chest and abdomen. No big deal, I've had tons of MRIS. But there was no way I could have anticipated what was in store for me. The radiology technician was pleasant. She kept suggesting that I cancel the test though, because she said the machine was so old that they were having difficulty getting good scans for the ordering practitioners. I have been deluged with many medical tests over the last 6 weeks and I was just weary, so i responded with: "I'm sure these tests will be adequate or you wouldn't be in business, right?" Well, that was probably wrong. The technician told me the MRI would be around 25 minutes. I went into the tube, but then some rather odd things began taking place. First, I was wrapped with a thick blanket around my chest area and then strapped in twice with belt like pieces of fabric or leather. Next came some kind of metal apparatus that was snapped over my chest with part of it extending up over my lower face. In addition, she began packing between my arms and the MRI tube with plastic foam pads, saying that the machine tends to get very warm and that would keep me cooler. Wow. I should have seen the red flags by this point, but I was pretty chill about it all, having had many scans that included mri's. But the "clincher" was when she was ready to begin and I was all packed in to the machine and she mentioned that there was no longer a working bulb to squeeze, if I wanted to stop the scan. But she reassured me that wasn't usually a problem for anyone because this was a short scan series. I thought well, I'll just kick my legs to let her know if I need out, but I'm thinking "what's the big deal; this is only 25 minutes." Wrong again. I noticed as the scan continued well beyond the 25 minutes, that I was getting excessively warm in the machine. I was beginning to really worry about what was happening. Finally at about 45 minutes I'd had all I could take and I started kicking my legs. Fortunately she saw me doing that and she said she'd like to get a few more because the scans were so poor quality, and I said no. Apparently the machine was quite antiquated and they were unable to keep the heat levels down inside the unit. I was the victim of all this, not to mention the inability to let her know via a regular squeeze bulb, that I was done with the heat & the discomfort. I spoke with another radiology technician this week over at Dignity Health at the hospital when I was going for some CT scans. The technician mentioned that the older MRIs run hot, don't have fans, are smaller in size, and of course don't provide very good images. Why does simonmed still have antiquated equipment? Is the antiquated equipment dangerous? And also, I believe that a patient should never be asked to go inside a machine that runs this hot and where the patient has no clear-cut way of letting the radiology technician know that they want to end the scan session. All of this was very unprofessional and a very very unpleasant experience for me, the patient! I shudder to think about some older people who go through these scans at Simon med, and don't speak up for themselves or get stuck in the machine like I did before it was too late to get out. I was packed in there like a sausage. I want to say that I am not claustrophobic and again, I've done many scans like this. But never have I experienced such a deplorable situation in a medical facility while having images scanned!

For better or for worse, I have seen more than my share of ERs and hospitals in multiple states…read more Based on that experience, I say this place lives up to its name. Exceptionally equipped, modern facilities with welcoming entrances, comfortable waiting areas, well designed and efficient flow, comfortable and comforting lighting, spacious triage, er rooms, even more spacious in-patient rooms (like a nice hotel!), on-site lab, radiology, and more. Exceptionally fresh, nutritious, and tasty food with good variety. Exceptionally friendly and efficient service... at ALL levels. But most importantly... EXCEPTIONALLY good people. Everyone we encountered there were calm, tremendously competent, and positive people - passionate about helping others. They make you feel like you're in good hands.. because you are. They make you feel like they've got you when you are in your hour of need.. because they do - they've got you. On behalf of myself, my family, (and the people you help every day who SHOULD thank you.. but don't) THANK YOU!!

Be very careful going here. Check your Insurance to make sure this place excepts it! This place…read moretells people "we accept all insurances". NOT TRUE. I check with my insurance, and this place is NOT in network with them! I am too young for Medicare, so I have civilian type insurance. Like I said check with your insurance company before you are seen! Also, FYI...this place is nothing more than a glorified Urgent Care that over charges you!

Well I am over the hump on my radiation treatments from the Arizona Oncology team here in Prescott…read moreArizona. The Doctor is thorough but I'll hold out on later to see just how good of a job they did. Radiation does have side effects especially if one has other issues such as recent paralysis from damage in the Lumbar region. Yes waist and below. Things were healing well but the radiation has adversely impacted the nerves and so it will need more time to heal. The nursing staff are outstanding and their cheerfulness makes it more of a pleasure to go in for treatment! I do recommend this place for those that fall into the unfortunate health category of needing it.

Arizona Oncology was amazing bedside manner top-tier since they've turned over to city of Hope or…read morewhatever noon name they're under. It is absolutely horrible. My husband has not had his cancer medication his cancer treatments in three months and to get a hold of anybody. It's just ridiculous because it doesn't happen.

The staff, service, and quality of care has been exceptional. I've rarely seen a hospital that has…read moreexceeded my expectations in just about every category. Even their bathroom and toilet paper's quality was excellent. I hope to never have to go back but if I or my fiancee do, we know we will be in great hands! Dr. Weston, Carl, Brooke, Dr. McGonagall, Rob, Ashley, and several others were the superheroes who rose above and beyond for their patient.

Worst care I have had, if you have a choice go somewhere else for your Ortho needs. 2hr 50 min to…read moresee a provider is unacceptable, waiting 3 months for PT is unacceptable, throwing RX's at you because they don't get you into PT and then blaming it on the PT staff is unacceptable. I was unable to contact the head of the dept because no one knew who the head of the dept is.

Received a bill 15mos after a 2min Well Visit, This Dr did not even touch me, sat across from me…read moretalked with me for 2min, gave me a rx for diabetes/weight loss without knowing anything about me, whether any underlying condition, no labs. Can you say kickback from Pharmaceutical companies.

We have moved to Arizona and needed new Doctors. Spent hours trying to find Doctors that I would…read morelike to see. We are extremely happy with Dr. Mohindra and his team. I have a joint problem that he is helping me navigate through. Coming from the excellent medical community in Houston I was concerned about medical care. Dr. Mohindra and his team have proven to be a first rate group and I am very happy that he is our Doctor.

Dr Banning is a 10/10. Staff is eh, you're not greeted when…read moreyou walk in, they make you feel like an inconvenience even when having an apt. They take forever to call you back even if you get there a little earlier. (I don't expect to be called sooner, just want to be seen at my apt time). I respect their time but they don't respect mine When they're asking you questions they look like they're in a bad mood. There's only one front office lady that's very nice (don't know her name, but she speaks Spanish) When I call I have to call multiple times to get a prescription to get sent and since it was never sent then they want me to come in for something that could be done over the phone. It's so frustrating!! If it wasn't for DR Banning I would not come. Management needs to do better in giving office staff standard for patient care!!!!!

I DO NOT RECOMMEND Campuzano. She's the rudest, most inconsiderate person there is on this earth. I…read morecall her "person" because there's no way she could be considered a "doctor" of any sort. She's extremely unprofessional and uneducated. Left the office she works at in tears. She's selfish and treats you horrible. . . Out of all the OBGYN's to choose from she is by far the worst and heartless. . Also the ultrasound tech has no idea what she is doing. Best bet is to find someone else who is caring and well educated.