For an appointment same day, they were nice and very friendly. They called within 14 minutes of me…read morebooking on ZocDoc to go over details and more. Got in a registered with their easy to use text alert. Got an x-ray quickly and evaluated by the doctors and pretty much knew what it is but needed to be evaluated with an MRI and PT. Great staff! Unknown why 5 stars. It's a doctors office of course bills gotta be paid.

*** UNION OFFICE ONLY***…read more Went to the one in Union and was disgusted. The orthopedist sat me down sent me to his guys or wanted to and when I asked if I could go to where I felt comfortable he was very dismissive. I got the MRIs went to him and said here the MRIs he glanced over them and said yeah you need to go to physical therapy. 5 minutes when I wouldn't go to his people he was very dismissive. Went back, told him the physical therapy wasn't really working he said you need to see a pain management specialist. 5 minutes again he gave me names that were an hour and a half away from my home I said what about summit medical and I was dismissed. Then what I'm filling out my disability form, he's the only one that doesn't fill out the form. The office response was you are no longer a patient he has no obligation to fill this form out for you. Only when I copied my attorney in the email did I get any answers from them and then they sent it 4:00 p.m. the day before the claim was to be closed. Claim was closed and denied. I have to start all over again all because of them. Stay as far away from them as possible!

I have been to a few Rehabilitation centers in my day. The staff here are very professional kind…read moreand always greet you by name and a smile The receptionist Cindy was able to switch my appointment time earlier than I already had at the last minute.The therapists Michael,Dan,and Rebecca are very professional they all help each other out. When your time is up to start with another exercise and your therapist is working with someone else the free one is right there to start you with another exercise there is no wasted time inbetween exercises. They check the laptops look up your name and continue on to the next one. When I went to other Rehabs when the ONE therapist had a couple of patients there he couldn't be able to take the proper care. At IVY there are 3 therapists that are right there.No time is wasted. Iam so glad that I found IVY and Can't wait to get well again. I am recommending IVY to anyone that I know and If you are reading this from Yelp you will not be DISAPPOINTED.

Care quality excellent Individualized patient care…read more Welcoming environment Would recommend to all

The staff at Ivy are truly awesome! They have an incredible staff of PTs and aids with a community…read morefeel. I am so thankful for their hard work and all their efforts during the rehabilitation process! The front desk staff was always kind and helpful to make sure I got the care I needed. Great job guys keep it up! Ryan

608 Washington Ivy Rehab.. Center…read more 1. TOO ROOMY!!!!! 2. The Therapists do not worry about you since the first session. They do not come to welcome you and after the first session they release you in hands of their "helper" ( the person who is cleaning the gadgets and changing pillows etc...) NOT follow up, not interest. It is like: I KNOW YOU ARE ALREADY ENGAGED WITH OUR OFFICE AND YOU HAVE TO STAY HERE UNTIL YOU FINISH OR DIE!! The place is SUPER narrow and the Air Conditioning is blowing dirty particles which make everybody SNEEZE!!!!! REALLY BAD MANAGEMENT OR NONE /!!!!!???? HIGHLY DO NOT RECOMEND THIS IVY's FACILITY.

I have multiple herniated discs in my neck and back due to the heavy construction I did my whole…read morelife. Every Dr.before Dr. Visco gave me pain pills or suggested surgery. I've been a patient of Dr. Visco since 2013, he got me off the pills,no surgery, and is one of the most compationate Drs. I've been to. And his staff is second to None! I Highly recommend his practice hands down!!

I have been going here for a year and the type of care you get is professional. They care about…read moretheir quality and the office experience is excellent. Everyone that works there is friendly and they know their are great at their job jobs

My elderly mother is currently attending this place for a recent fracture. They accept her…read moreinsurance, provide Uber-health service. They are very supportive of her needs and therapy going well.

*I will not use my real name for this review due to my HIPPA rights. I've added a photo of proof…read morethat I received care from Gianna from this branch. I have a degenerative disc disease. When a client here I had numerous problems due to the genetic disease I have. When Gianna started rolling her eyes at me when discussing more pain I was having I didn't feel safe there anymore. I've since had two fusion surgeries on m spine as well as hip stability procedures. She made me feel bad about the pain I was feeling and even made me second guess if I was being dramatic. Yet my diagnosed genetic disease proves otherwise. No followup at any time.

I decided to go to OPT after a sub-par experience at another clinic in town. Long story short, I…read morewas getting treatment for what was diagnosed as a shoulder impingement for 4 weeks without improvement. I am a fairly active person and being sidelined like this was a real bummer. Enter OPT, my range of motion improved in a week, after just two sessions! Dr. Orlando has a no nonsense, targeted approach that works. A combination of stretching, massage, Graston, dry needling, trigger point really got to the root of the problem. I have greatly improved my range on motion in such a short amount of time. If you want real results fast, come here. No need to waste your time elsewhereFront desk is really helpful and scheduling is easy. For those who dread the phone, you can book online via zocdoc also.

Great service! Great solutions. Fixes me up every time! Solves the problem. Highly recommend.read more

I went here 2 times and didn't get to see the doctor. He was always in surgery or elsewhere. I saw…read morehis assistant or something. It was always, Well the doctor looked at your X-rays and say he thinks..... Was not satisfied with the service I received or with the (lack) of helpful plans for moving forward. Was not given any options for immediate pain moderation. In fact, my needs seemed not to be heard. Very frustrating when you're trying to manage pain. I ultimately went to another doctor who gave me knee injections and the pain almost entirely went away. I just have to be mindful not to torque my knee when walking. And have regular chiropractor appointments.

Perform Miracle on my complicated elbow and arm surgery with 4 plates, multiple screws and 70…read morestaples to fix my shattered elbow and forearm. Thank you so much.

Dr. Roman Issac, a Hand Surgeon has blatant disregard for the well-being of his patients. DON'T BE…read moreFOOLED! I had an emergency complication after arm nerve surgery with him. I called his office 9 times during the day, each time saying he was unavailable to talk or call me. No response. I was forced to go to the ER at the hospital twice. Afterward, I had to drive to his actual office to plead for help from him. I was told to stop arguing to see the doctor and I was rudely told to leave. He ABANDONED ME. Never once did he call to follow-up to see how I was. Disgraceful, medically negligent, ethically and morally corrupt. STAY AWAY! I don't want anyone else to have to experience the trauma I had

Excellent PT after Rotator Cuff surgery. Giana supported me in my recovery and encouraged me to…read morework regularly at our sessions and at home. So far we've worked mostly on Range of Motion exercises and we're beginning to work on strength. I'm very happy with the results so far and highly recommend all of the PT's & assistants at Excel.

I decided on this group as it is in network and conveniently located. But my review is based off of…read morethe continued professional experience I receive each time. Although I do not have much experience with PT, I can say that Erin McGovern (physical therapist) does an amazing job. She's knowledgeable, friendly and shows a patience that ensures a comfortable path towards recovery. Don't expect results to be overnight, I'm still working at it. But I believe continuing these sessions with Erin will make my injuries slowly fade into the past as long as I stay dedicated. There were some insurance issues that came about, but the accountants and corporate staff at Excel solved those issues respectfully and for that I am thankful.

Dr. Gilberto Gastell is a great human being, he is our doctor for more than 15 years, I do not mind…read morewaiting for the time that is if in the end I am going to consult with a great professional and above all with a great capacity to understand you as a person. We are happy with him

I heard he's really good to his patients. The thing is, every time I have to call for appointments…read morefor his patient, the phone is either offline or no one is picking up. Some physicians need to get good office help.