Horrible new customer relations, getting timely responses was nonexistent. Promises were made and…read morenever kept. A really unprofessional experience.

I contacted Davis Audio regarding our in home speaker system that was in place when we moved in and…read morehad wanted to upgrade it. David came to our home and did an assessment of the system and gave us advice on how to upgrade the system on our own with a few quick updates. I really appreciated the honest candid feedback and all of the time spent to give us the best outcome. David was very knowledgeable and explained every step of the process to us. I would 100% recommend Davis audio and will be reaching out to them in the future for our audio needs!

We called HD Installs to mount a TV above a fireplace. Communication, quality of work was…read moreimpeccable and pricing was very fair. Would highly recommend them for any electrical work.

I chose HDInstalls based on their amazing reviews (4.9), great pricing (cheapest out of 3 quotes),…read moreand quick response. I'm so glad I did! From start to finish, the entire experience installing my Samsung Frame TV was flawless. Scheduling was seamless, communication was prompt and professional, and they arrived exactly on time--even giving me a courtesy call 30 minutes beforehand. The installation itself was next-level. Stefan was extremely knowledgeable, detail-oriented, and clearly takes pride in his work. He took the time to ensure everything was perfectly aligned, secure, and clean. I especially appreciated his patience--he walked us through different height options and gave thoughtful recommendations. We even changed our minds during the measuring stage, and he happily showed us the new dimensions again and was very accommodating. He was quick and knew what he was doing, didn't need frame template. What really stood out was the attention to detail. I've never had an installer go the extra mile like this--Stefan and his partner spent time thoroughly cleaning the TV screen and even wiped down the console area. They didn't rush anything and made sure everything was exactly how we wanted it. The quality of work, professionalism, and overall experience exceeded all expectations. If you're looking for TV mounting, Stefan is absolutely my new go-to. I'll be recommending HDInstalls to all my friends and family without hesitation--and will definitely be using them again!

Moved into my new home and didn't know that the cable i ran while the walls were down was a one way…read moreHDMI cable. Vic came out the same day to look at the project and give me some options at which point we decided to move forward and he penciled me in for Tuesday. Vic was on time and ready to go he even took the time to explain to me what he was doing along the way. Customer service was A++ and i would recommend him to anyone. He is very professional and he understands customer satisfaction as he went above and beyond to make sure i understood everything before he walked out the door.

I was looking to have 2 large TVs mounted in our condo with in-wall concealing and didn't feel…read moreconfident doing it ourselves safely. We received several quotes and Vic was very quick to respond. Although there wasn't a ton of reviews, his pricing was competitive so we went ahead and booked him. Vic was extremely professional. He texted us ahead of time as a courtesy and arrived promptly. He took the time to suggest placement ideas and made sure we were happy before he started. He even took the time to help me set up our anttenas. We are so happy with his work and he kept our home very clean. Him and his partner also arrived with masks and gloves, so we felt very safe. I have no regrets booking Vic and I would highly recommend him for anyone looking for TV mounting!

Dennis is awesome! Very detailed with installations and easy to work with…read more Dennis installed our 65" TV over a brick fireplace with a mantel mount. It was precisely placed and was very accommodating with any suggestions. We would definitely use him again.

Brilliant service! Dennis came to look at my security camera system that had stopped working. He…read morehad it all figured out in about two minutes, and working in less than ten minutes! I really wasn't expecting that, I thought I was going to be told I needed a new system, and it would take time, but no, it was all done, and he was on his way in under half a hour. I would absolutely recommend Dennis, he showed up on time, provided a professional, honest service and charged me the minimum for his visit.

My quote called for hidden wires, but I was told this was impossible upon arrival. The price was…read morenot adjusted, and I was provided plastic coverings. The owner was unapologetic and essentially said you already paid for it. It's really unprofessional business. He did nothing to ensure that I was satisfied. They charged $800 to hang 3 TVs and left me with a number of exposed wires.

$250 for a TV mount is crazy. Just do it with a buddy/neighborread more

This was an outstanding experience. I ordered klipsch speakers from Amazon. And a few months ago…read morea receiver from Amazon. Even though I did not buy the equipment from innovative concepts they had no hesitation about hooking up my speakers. Within 30 minutes(probably less) Calvin called and asked questions and his demeanor was calm and reassuring. The Chicago Can't Do is not in the vocabulary with Calvin. He came in and hooked up my speakers and 2 subwoofers and calibrated them. He knows what he's doing. He had to go to Walmart and get a wire for one of the amps. He did so with no complaints. Then we tested the speakers. The sound quality was amazing. Of course watching movies was the main purpose for the new receiver and speakers. I had to try out music. I cued up Love to Love You by Donna Summers. Calvin tweeked my receiver to play stereo when playing music. This was like being in a club with a great sound system. The sound quality was absolutely amazing for an Apple Music song. The price was reasonable. And the service excellent. Calvin recommended getting a 2 channel amp to maximize my systems capabilities. This saved me 1500 dollars because he was praising the virtues of Marantz receivers and I was ready to buy in my next pay check. Then he thought about it and recommended the 2 channel amp even though I had been willing to buy the expensive receiver. This shows that Calvin and his company are trustworthy.

Requested a quote, and got an immediate response. Calvin came to my house, assessed my system and…read morefixed the problem I was having within an hour. He also gave me a very reasonable price on some upgrades, which I plan on doing later this summer.

Update to my previous positive reviews:) Paul and his team installed a lift for our tv so we can…read moreadjust the height of the TV to a comfortable level since it is installed above a fireplace. Again, perfect job. All wires concealed in the wall and operation explained. Connor also programmed our remote so we don't need to use three remotes to watch TV! Lol Don't hesitate to use their services! Very happy!

Acoustical Vision's installation of my 65" Panasonic Plasma HDTV (Smart TV) was very smooth and…read moreprofessionally done. I would highly recommend this company to anyone seeking this service. When I first called AV, Paul gave me his full attention and knew, understood exactly what I wanted. Paul and Pedro arrived on-time (8:15 on Wednesday morning), informing me when they arrived. When they arrived, they took time to move my furniture, clear and cover the work area. They treated everything with care and respect. Paul carefully examined the TV, wall, mount and surface area. Paul gave me options about the location of the mount and positioning of the TV. As they worked, explanations were provided frequently and regularly. I was kept involved by making sure everything was meeting my expectations. Pedro even stated that they take their time to make sure they do exactly what they would want in their own homes. After everything was done, Acoustical Vision first cleaned up after themselves. All drop clothes and trash was removed; furniture was returned to the proper location. Lastly, Paul and Pedro connected all my devices and did a check to make sure everything was working properly. Paul and Pedro threw in a few extras: -Providing longer HDMI cables for connected devices -Adding HDMI splitter to allow multiple devices on one port -Rewiring, fishing DSL modem to be close to the Smart TV, connected devices -Mounting, fishing sound bar wires -Connecting, fishing Ethernet cable for TV Smart service -Patching hole in drywall made to run power

Don't usually give reviews so I'm not going to give a 5 star but CTS would be close enough for me…read moreto actually write a review. I recently bought a office building and one of my tenants moved out. Needless to say they must have been running the Internet out of that office. There were tons of cables coming out everywhere (i.e ceilings, walls,closet, underneath carpets). I kid you not must have been literally a ton of copper there. There basically was no room above the drop ceiling if you can picture this. Well CTS came and cleaned up the mess, rewired all the jacks and closets. They were even nice enough to update some of the closets though out the building with some of the equipment left behind by my previous tenants. Good Price, Professional, and project was done on schedule. No complaints No mess. I would recommend CTS.

From the owner: Chicago Tech Services is a well-established technology company that provides A/V,…read moreTelecommunications, IT and Technology services to residential and small businesses in the Chicagoland area. We specialize in custom Cabling, Troubleshooting and Installation of all of your home and small business needs. Our highly experienced team has been in the industry for over 15 years with a proven track record of great work and service. Chicago Tech Services has worked with most major brands of electronics over the years and our level of expertise can be utilized by all of our customers - from your at home needs to your growing business. We realize the importance of every project regardless of how big or small and we strive to exceed your expectations! We pride ourselves in our quality of work, our professional service, and personalized relationships with all of our customers. We encourage you to contact us at 312.485.9034 or email us at info@chitechservices.com for a FREE consultation.

My wife and I recently purchased a single-family home which was a significant graduation from…read moreowning a condo that brought about a number of new responsibilities and complexities. Additionally, this home was a new construction that brought added variables in the form of options to implement and customize. The logistics of buying are always taxing which is to say nothing of moving and initial setup. It was this "initial setup" where Auggie and his team's expertise shined to quickly bring our new home from an ominous "TODO list" to a place that we felt both comfortable and safe. Auggie started by first walking through the home with me and demonstrating his encyclopedic knowledge of all things pertaining to connectivity, audio & visual hardware, as well as monitoring & security. He not only used his knowledge to enumerate the options available to us but really demonstrated a commitment/empathy to our needs which were prioritizing safety, connectivity and then conservatively scaling into A/V options (having just dropped a lot of cash on a down payment). There was no upselling. He built us a min-viable plan while providing cost-tiered options thereafter (for us to both get a sense of trade-offs but also for us to have a sense of what to consider long-term). It felt selfish on my part in that I did not have to do deep research on these different subjects but rather I could pose my "stupid" and numerous questions to Auggie to be met with a quick reply that capably addressed my knowledge gap. He made it easy for us to decide to work with him. Once we aligned on scope, execution came next. On this side of things, there existed the same, relentless commitment to customer satisfaction. Despite having many concurrent projects at the time (also a good signal), they worked hard to set us up quickly after moving into our new home. The installation staff was prompt, diligent and professional in setting up our home but also very affable and patient with respect to walking me through how to understand and utilize our system. We are very happy in our new home thanks to Auggie and his team. There's more work to be done in the future and, based on our full experience, we will certainly call upon Auggie when that time comes

Great company to work with. Worked with them on a whole house renovation including audio, video &…read moresecurity. Efficient and seamless installation. What makes them exceptional is they don't disappear after the installation. Mambo and his team are available to troubleshoot (hasn't been an issue very often) at night and on weekends. Highly recommended.

I called harrison to get a quote to set up the in built speakers for my new condo as there were…read moreabout 15 wires coming out of the wall in the bedroom. Harrison gave me the best quote which was 60% lower than others. He agreed to fix my wiring issue, mount my tv, set up the receiver and make sure everything works fine. He sent me an email with all the necessary equipment and links to ones he suggested. On the scheduled day, he came with another person and got all the work done. It took around 4 hours and considering the amount I paid him I think it was a great deal. Initially, I was hesitant with such a low quote but after the work was done I was glad. There was one part I could not order so he agreed to come back the next week to get the rest of the work done and go over any configuration I wanted. He is great to work with and will not charge you crazy prices.

Harrison is the best. He listens, solves the problem and does the work. Shows up when he says he's…read moregoing to. Finds hard to find parts and no request is too small nor any question too idiotic. Clean, quick, a perfectionist. CJ his assistant is great too.