My daughter Kyama Cunningham and I purchased the home at 15616 Allspice Lane, Fontana CA. 92336 on October 20th, 2021. We contract Jonathan Burton of Exclusive Cabinets & countertops/Exclusive Concepts By Jon on October 22nd, 2021 at 9480 Magnolia Ave. Riverside CA. 92503, moved to 3410 La Sierra Ave Ste F-480Riverside, CA 92503-5270, (951) 961-9536.
We purchase a NextGen home that has an attached 1 bedroom, 1 bath & combine living room kitchenette for the sole purpose of me occupying the area, as not to have to climb stairs. I am 68 years old and have MS & Kidney decease.
We delayed moving in 1 week in hopes that the dirty carpet & linoleum floors would be removed & replaced with new laminate flooring as Mr. Burton promised.
1. Arrived on move in day, sub contractors had not completed floors,, were cutting laminate inside house & garage, had to clean spots upstairs, in living & garage in order to unload 2 moving trucks.
2. Ran out of flooring, 3 week delay for floor order. Poor floor install gaps, nicks, splits & protruding nails on stairs. 2 different floor colors install, corrected after it was pointed out. Still uneven baseboards not yet repaired.
3. Did not check to make sure chosen quarts counter came in slab size, we had to chose new quartz they did come in slab size for island size. Installed quartz had to be taken out.
4. Installed powder room & Next Gen/NG bathroom cabinets with no wall spacer,/ had to point this out, corrected.
5. NG bathroom, contract for entire remodel, walk-In shower to replace tub/shower combo. Poor craftmanship on shower wall install, uneven subway tiles, (high/low) raw edges, chipped tiles, two different colors on grout, grout discoloration due to improper mix, grout not sealed in shower & kitchenette backsplash. 1st shower floor incorrectly laying, 2nd floor placed on top of poor install.
6. Mr. Burton ask for and received a punch list, he will show for 1 day with a worker, do a few things on the list, says he will be back and we will not hear from him for weeks or a couple of months at a time.
Mr. Burton does communicate well with his workers are sub contractors on how the installation should be done. We have had to supervise, act as production manager & quality assurance on this project.
In July I started shopping for estimates to get the NG walking shower redone, Mr. Burton ask me to give him a chance to get it right, I agreed, he has sent over an inspector for the laminate floors & for the walk-in shower but no work has been done & the punch list has not been completed. He is supposed to get an inspection done by; ;someone from the Construction Institute, it has been 2 weeks no work or status report, this is his pattern, we have to keep reaching out to him for a status. I/we are still displaced in our own home due to his incompetence. There is no status as of this date, Mr. Burton does not call to give one, we have to contact him every time to get a status/run around. read more