I had the opportunity to use Flow State Pool Service a couple of weeks ago. After I, unfortunately…read moreallowed my pool filter, chemistry and mustard algae go rampant, they quoted me a good price and recovery plan I could work with to get my pool and filter back to a crystal clear, like new condition. The guy Chance sent out, Mark was great. Highly recommended these guys.

I highly recommend Chance and Flow State Pool Service. I have been with Flow State for over a year…read morenow and am very glad that I moved to Flow State. I found Chance from Yelp after my previous pool company began providing inconsistent service. Chance provides great communication and service. Moreover, once Chance began servicing my pool, I realized that the previous pool company was cutting corners on service and product. Once Flow State began servicing, my pool was clearer and the water was softer (salt water) than before. I trust Chance to take great care of my pool - and isn't that what we are all looking for in our vendor partners?

We had them do warranty work on the heater. It took two months to get that done and they made a…read moreleak in the hot tub and refused to fix it. I would not recommend this company to anybody now they no longer answer their phone.

We bought our Jacuzzi 12 years ago, from MV Spas. Chad and…read moreStevie have provided all of our service. They are excellent! They are great at responding, troubleshooting, service and always on time! Highly recommended Chad and Stevie.

Recently discovered that pool services can be really flakey, even during the interviewing process…read more I found OC Healthy Pools here and Joey has been doing a good job. Thanks Joey!

OC Healthy Pools, specifically Joey, has been such a blessing for my family. My grandpa was in…read moredesperate need of a pool service, and we looked around for ages trying to find the right fit. Joey makes my grandpa so comfortable, he literally invited him to our family Thanksgiving last year! It's great to see such amazing results from a person who also has impacted those around him in such a positive way. Thank you, Joey, from the bottom of our hearts.

We were assigned this company through our spa warranty, and we are incredibly thankful to have been…read morein such good hands! Their communication is excellent, their service is quick and they do a great job of explaining the process and telling us how to best care for our Spa. Would highly recommend.

Greatly appreciate the time, expertise and value of the job performed on my home jacuzzi bath tub…read moreby Victor and his business! Very professional, understandable information given to continue jacuzzi performance, and reasonable pricing. Would highly recommend Hit Tubs, BBQ & More!!!

We have been pleased with Shane's pool service! He is reliable and a good communicator! I…read moreappreciate knowing when he is coming and going and when a day needs to be changed. My spa looks great!

From the owner: Weekly pool/spa cleaning, filter cleanings, salt cell cleaningsread more

So happy with my service! I contacted blake to do repairs…read moreon my pool and he was quick to reply with a quote and came out that week to fix it. I went with them with my pool cleaning every week and I'm super happy with the results! I highly recommend this company for any repair and pool services.

I can't recommend Blake's pool service enough! I've gone through so many different pool companies…read moreover the years, and none of them even come close. He is incredibly good at what he does, always shows up on time, and keeps my pool looking absolutely perfect. His pricing is very fair, especially for the level of care and attention he puts into his work. What really sets him apart is the time and effort he takes to make sure I'm happy. He never rushes the job and is always professional, friendly, and easy to communicate with. If you're looking for a reliable, honest, and hardworking pool cleaner, this is the one. I'm so glad I finally found someone I can trust with my pool every week!

Marcus provided high quality service at a fair price. He responded quickly and completed the work…read moreprofessionally. I highly recommended.

I had a leak in my salt cell plumbing. Marcus was able to come out that afternoon and fixed it…read moreperfectly and it looks great too. He's super knowledgeable and answered a bunch of questions I had. He even gave me some things to think about for a pool remodel we are starting soon. Awesome dude and I will use him again for sure.

Highly recommend the amazing and professional service Ulises and Lochlin provided for me. Timeless…read moredesign and efficient work times. Great team to work with!

Don't fall for their instagram presence like I did. They will over promise, over charge, and under…read moredeliver. A simple 9x18 pool will take them over 7 months to fully complete from excavation (Nov 2025). Your project will not be a priority because all their resources go to their other company, Modul Pools, that claims to "build a pool in 6 weeks or less". If you hire OC Poolscapes, you will have to project manage their project managers to get them to do anything. If not, communication will be nonexistent. But even with me being on top of them, they don't answer calls, return calls, or even respond to texts. Not the owner (Malkiel), not the managers (Michael, Brandon, Jason, Brendan) , not even their assistants (Ulysses, Sam, Bernardo). With 5+ employees in the group chat they set up, it's hard to get a hold of them for any updates. For some reason they also switched project managers on us 3 times due to "company structure changes". First it was Brandon, then Jason, then Brendan. This caused months of delay because no one knew what was going on with our project. Multiple times, I had to walk them through what still needed to get done. There was no handoff or communication internally. Each time a new project manager contacted us for the first time, they would promise to be in constant communication and move things forward. But, the project eventually was put on the back burner again. There have been many missed construction deadlines and tons of issues with them getting permits approved. They tore down two walls in my backyard for access that they have yet to rebuild because whatever they submitted in the permit caused the city to think it was a build to require extra engineering, soils reports, and OSHA permits as well. To this day they are still trying to figure out the permit. Not even the pool build itself needed extra clearances and reports. They say workers will be here on a certain date and then no one shows up. But honestly they don't have anyone scheduled to come at all and just say things to stall and buy time. When you call them out on anything, there is always some sort of excuse. This has literally caused 3 months of delays on their part. No weather issues, no permit issues, just them dropping the ball on scheduling. They also do not take pride in their work. They constantly leave the job site a mess until you ask them to clean up. The tile and grout finish was a rushed and left messy and has since started falling apart (see pictures). Managers do not care to pay attention to the details, despite claiming they build luxury pools. They do not send their in-house workers. They contract the job out to others. For example, I have included a photo of how "their plumbers" ran our new gas line to the pool equipment. It isn't even secured to the wall. There is no way they can be proud of this and put their name on it. I had to call them out on it to have it fixed and secured. Oh and guess who came to fix it? Plumbers in a Modul Pools truck. They best communicate when a payment is due. They will gladly send someone over to pick up the check same day, no problems. But getting someone out here to do work? To them, it can wait. They are also quick to get back to you when you tell them that you are going to fire them and take legal action or file a complaint with the Contractors State License Board. But they immediately go back to not caring about your project after they do a little bit of work to appease you. Look, I know it's a miracle anything gets built in Los Angeles, but it's a miracle OC Poolscapes have built a pool at all. There's a lot more I could go into detail about but hopefully this review has painted a good picture. But with everything said and done, DO NOT hire OC Poolscapes or Modul Pools. I am posting this review before our project is fully completed and final inspections passed. I will not be taking this down. I will be submitting a complaint to the CSLB and will likely pursue legal action as they have practically built us a Modul pool for twice the cost.

I called and started my communication with this company on Sunday night and they immediately…read moreanswered me and started a dialogue Monday morning promptly at 8am Miguel arrived ready to go He was very thorough and fixed my fountain pump issues quickly. His pricing is very reasonable and he is a very polite individual All was fixed as needed and he cleaned up everything and was on his way Will use him again for all my fountain pump issues as they arrive You can see he was very well trained by the way he works Highly recommended

We couldn't be happier with Guardian pool and spa. From the first call to the final clean-up, their…read moreteam was professional, punctual, and really listened to what we wanted. The pool turned out even better than we imagined the design details and finishing touches show how much pride they take in their work. Pricing was clear and fair, and communication was always easy. Highly recommend them if you want your pool done right the first time.