I highly recommend Chance and Flow State Pool Service. I have been with Flow State for over a year…read morenow and am very glad that I moved to Flow State. I found Chance from Yelp after my previous pool company began providing inconsistent service. Chance provides great communication and service. Moreover, once Chance began servicing my pool, I realized that the previous pool company was cutting corners on service and product. Once Flow State began servicing, my pool was clearer and the water was softer (salt water) than before. I trust Chance to take great care of my pool - and isn't that what we are all looking for in our vendor partners?

I had the opportunity to use Flow State Pool Service a couple of weeks ago. After I, unfortunately…read moreallowed my pool filter, chemistry and mustard algae go rampant, they quoted me a good price and recovery plan I could work with to get my pool and filter back to a crystal clear, like new condition. The guy Chance sent out, Mark was great. Highly recommended these guys.

Bought a Jacuzzi spa from this place of business years ago. Spa has been good. Not good is the…read morerepair person that this business contracts with. Chad Taylor, owner / operator of two businesses, "Cali Spa" and "Chads Spa and Pool Services". It's beyond me why any reputable spa store would do business with someone like Chad. Read the many reviews for yourself on Chad and his operation. Mission Valley Spas were of zero help when I contacted them regarding his unethical practices (taking money up front then ghosting you). If you are in the market for a spa, I would recommend steering clear of Mission Valley Spas just for this reason if no other.

We had them do warranty work on the heater. It took two months to get that done and they made a…read moreleak in the hot tub and refused to fix it. I would not recommend this company to anybody now they no longer answer their phone.

Recently discovered that pool services can be really flakey, even during the interviewing process…read more I found OC Healthy Pools here and Joey has been doing a good job. Thanks Joey!

Joey runs a tight ship. Keeps my pool in great shape. As an old pool, it's crucial to keep the…read morechems balanced perfectly. Joey does it right, week after week. I've been through a few pool companies and always end up bailing on them because of flaky workers, lazy upkeep or just plain not showing up. Joey keeps his word and does a great job. Fairly priced for the area. I feel like we get what we pay for with OC HEALTHY POOLS.

We were assigned this company through our spa warranty, and we are incredibly thankful to have been…read morein such good hands! Their communication is excellent, their service is quick and they do a great job of explaining the process and telling us how to best care for our Spa. Would highly recommend.

Greatly appreciate the time, expertise and value of the job performed on my home jacuzzi bath tub…read moreby Victor and his business! Very professional, understandable information given to continue jacuzzi performance, and reasonable pricing. Would highly recommend Hit Tubs, BBQ & More!!!

We have been pleased with Shane's pool service! He is reliable and a good communicator! I…read moreappreciate knowing when he is coming and going and when a day needs to be changed. My spa looks great!

From the owner: Weekly pool/spa cleaning, filter cleanings, salt cell cleaningsread more

So happy with my service! I contacted blake to do repairs…read moreon my pool and he was quick to reply with a quote and came out that week to fix it. I went with them with my pool cleaning every week and I'm super happy with the results! I highly recommend this company for any repair and pool services.

I can't recommend Blake's pool service enough! I've gone through so many different pool companies…read moreover the years, and none of them even come close. He is incredibly good at what he does, always shows up on time, and keeps my pool looking absolutely perfect. His pricing is very fair, especially for the level of care and attention he puts into his work. What really sets him apart is the time and effort he takes to make sure I'm happy. He never rushes the job and is always professional, friendly, and easy to communicate with. If you're looking for a reliable, honest, and hardworking pool cleaner, this is the one. I'm so glad I finally found someone I can trust with my pool every week!

Marcus provided high quality service at a fair price. He responded quickly and completed the work…read moreprofessionally. I highly recommended.

I had a leak in my salt cell plumbing. Marcus was able to come out that afternoon and fixed it…read moreperfectly and it looks great too. He's super knowledgeable and answered a bunch of questions I had. He even gave me some things to think about for a pool remodel we are starting soon. Awesome dude and I will use him again for sure.

Review of Modul Pools, by OC Poolscapes…read more 4 1/2 Stars Overall, Modul substantially delivered on its "6 Weeks or Less" promise. I intentionally waited until the project was complete before updating this review because I wanted it to reflect the entire experience. Sales - 5 Stars Jaiden was outstanding throughout the process--transparent, responsive, friendly, and never pushy. We negotiated flexible pricing and several upgrades, and I always felt he treated me fairly. Five stars to Jaiden. Permitting - 5 Stars The permitting team knew my city's requirements, handled everything professionally, and moved quickly. I never had to chase anyone down. Five stars to the permitting team. Construction - Beautiful Pool, Minor Project Management Issues The finished product is beautiful. My family absolutely loves it, and Modul and their subcontractors did quality work throughout the project. Modul also handled several things well. They replaced a porcelain coping tile that my hardscape contractor accidentally cracked and rebuilt a brick planter that had to be demolished when excavator access proved tighter than expected. My only meaningful criticism relates to project management and communication. During the major construction milestones--excavation, plumbing, electrical, shotcrete, tile, and pebble--communication and scheduling were excellent. However, when the work shifted to punch-list items, cleanup, warranty coordination, or other items that didn't require another payment from me, responsiveness became less consistent and often required additional follow-up on my part. Construction projects are rarely perfect, and I never expected this one to be. My expectation was simply that the same sense of urgency shown during the primary construction phases would continue through project closeout. I also want to recognize Sam, the project manager's assistant, who was consistently responsive and instrumental in helping move many outstanding items forward. Five stars to Sam. Chemical Startup The startup process was probably the weakest part of my experience. I would have appreciated a more thorough startup walkthrough or pool school, and there were a couple of missed startup appointments that resulted in some unnecessary frustration. Salt System The most significant issue on my project was that the salt cell had inadvertently not been installed. Fortunately, my independent pool professional discovered the omission during a routine visit. Initially, the replacement part was backordered through the distributor. To Modul's credit, management ultimately stepped in, sourced the salt cell through a different distributor, and completed the installation rather than continuing to wait on the original backorder. I appreciated that they took ownership of the issue and found a solution. Automation & Warranty We also experienced an issue with communication between the AquaLink automation system and the Jandy VersaTemp heat pump. The only frustration was determining who would ultimately handle the repair, as there was some back-and-forth over whether it was an installation issue or a manufacturer warranty issue. Once it was routed through Jandy's warranty process, the problem was resolved and everything is now functioning properly. Final Thoughts No construction project is perfect, and this one certainly had its share of punch-list items and follow-up. That said, Modul delivered a beautiful pool at what I believe was a competitive price. My family has already created incredible memories and that's ultimately what this project was about. I genuinely believe Modul has talented people throughout the company. While I think there is room to improve communication and follow-through on punch-list and warranty items, management ultimately stepped in, addressed the significant issues, and delivered a finished product that we're extremely happy with. If I had one piece of advice for future customers, it would simply be to negotiate a reasonable punch-list retention and not release it until every remaining item has been completed and verified. It's a simple way to ensure the final details receive the same attention as the major phases of construction.

Don't fall for their instagram presence like I did. They will over promise, over charge, and under…read moredeliver. A simple 9x18 pool will take them over 7 months to fully complete from excavation (Nov 2025). Your project will not be a priority because all their resources go to their other company, Modul Pools, that claims to "build a pool in 6 weeks or less". If you hire OC Poolscapes, you will have to project manage their project managers to get them to do anything. If not, communication will be nonexistent. But even with me being on top of them, they don't answer calls, return calls, or even respond to texts. Not the owner (Malkiel), not the managers (Michael, Brandon, Jason, Brendan) , not even their assistants (Ulysses, Sam, Bernardo). With 5+ employees in the group chat they set up, it's hard to get a hold of them for any updates. For some reason they also switched project managers on us 3 times due to "company structure changes". First it was Brandon, then Jason, then Brendan. This caused months of delay because no one knew what was going on with our project. Multiple times, I had to walk them through what still needed to get done. There was no handoff or communication internally. Each time a new project manager contacted us for the first time, they would promise to be in constant communication and move things forward. But, the project eventually was put on the back burner again. There have been many missed construction deadlines and tons of issues with them getting permits approved. They tore down two walls in my backyard for access that they have yet to rebuild because whatever they submitted in the permit caused the city to think it was a build to require extra engineering, soils reports, and OSHA permits as well. To this day they are still trying to figure out the permit. Not even the pool build itself needed extra clearances and reports. They say workers will be here on a certain date and then no one shows up. But honestly they don't have anyone scheduled to come at all and just say things to stall and buy time. When you call them out on anything, there is always some sort of excuse. This has literally caused 3 months of delays on their part. No weather issues, no permit issues, just them dropping the ball on scheduling. They also do not take pride in their work. They constantly leave the job site a mess until you ask them to clean up. The tile and grout finish was a rushed and left messy and has since started falling apart (see pictures). Managers do not care to pay attention to the details, despite claiming they build luxury pools. They do not send their in-house workers. They contract the job out to others. For example, I have included a photo of how "their plumbers" ran our new gas line to the pool equipment. It isn't even secured to the wall. There is no way they can be proud of this and put their name on it. I had to call them out on it to have it fixed and secured. Oh and guess who came to fix it? Plumbers in a Modul Pools truck. They best communicate when a payment is due. They will gladly send someone over to pick up the check same day, no problems. But getting someone out here to do work? To them, it can wait. They are also quick to get back to you when you tell them that you are going to fire them and take legal action or file a complaint with the Contractors State License Board. But they immediately go back to not caring about your project after they do a little bit of work to appease you. Look, I know it's a miracle anything gets built in Los Angeles, but it's a miracle OC Poolscapes have built a pool at all. There's a lot more I could go into detail about but hopefully this review has painted a good picture. But with everything said and done, DO NOT hire OC Poolscapes or Modul Pools. I am posting this review before our project is fully completed and final inspections passed. I will not be taking this down. I will be submitting a complaint to the CSLB and will likely pursue legal action as they have practically built us a Modul pool for twice the cost.

I called and started my communication with this company on Sunday night and they immediately…read moreanswered me and started a dialogue Monday morning promptly at 8am Miguel arrived ready to go He was very thorough and fixed my fountain pump issues quickly. His pricing is very reasonable and he is a very polite individual All was fixed as needed and he cleaned up everything and was on his way Will use him again for all my fountain pump issues as they arrive You can see he was very well trained by the way he works Highly recommended

We couldn't be happier with Guardian pool and spa. From the first call to the final clean-up, their…read moreteam was professional, punctual, and really listened to what we wanted. The pool turned out even better than we imagined the design details and finishing touches show how much pride they take in their work. Pricing was clear and fair, and communication was always easy. Highly recommend them if you want your pool done right the first time.