WARNING SCAM ARTIST…read more This is not a party bus or limo company. This guy Mike will just take your quote and sell it to whoever he can and then keep a percentage. He is a booking agent and will lie to you. The other companies in the area know him, do not book through this guy. He called multiple times asking for money on top of the deposit I already gave him. Total scam artist, super shady. When I asked for my money back he was rude, would not even give me his last name or a manager. Again, NOT A REAL COMPANY

Really these people get no stars from us. I had to pick at least one star to proceed. So my husband…read morereserved a limo with them for my birthday on a Saturday back in February. They were to pick us from a hotel and they never showed up! He made several calls to try to find out what happened and no one answered or even called back at that time. The owner finally called Monday and offered us another night for free. Apparently the driver screwed up and didn't come. Obviously! Well when attempting to reach them to utilize the free night there was no answer, go figure, so he left a message. Never did get a call back! And they're supposed to be open 24/7?! And they apparently don't return calls. I would think twice about this place. You may be forgotten too. The only positive thing that came out of this was they did refund us. But that should have been done with question anyway.

All I can say is wow! What a great experience. Larry was our driver and his service was impeccable…read more Helping all of the ladies out safely, arriving on time, super safe driver and even rolling out the red carpet. Our whole group was so impressed with Larry. Varsity made our wedding so special and easy getting us from our home to the venues and back with ease. 10/10, would use their services again!!!

Jerry and our Driver, Larry, were phenomenal. We rented the 20 person bus for our Wedding. And it…read morewas perfect. Early arrival. Attentive super fun/friendly driver (Larry). Red carpet service. Flawless. Fun. Safe. Perfect. BEYOND A FIVE STAR REVIEW. Thank you for making our special day even better.

Utilized their services for a concert at Michigan Stadium. Competitive rates, good communication…read moreand professional service. Everything went very well, driver was great and managed to get us in and out of all that traffic congestion very smoothly.

Tip top service! Very professional, punctual, courteous,…read moreand friendly chauffeurs. There is an amazing selection of luxury vehicles to choose from for whatever event or service you need. All of the SUVs and sedans are top-of-the-line and very clean. The coach buses are like private jets on wheels! Very fancy. Highly recommend this chauffeur service. They are the best!

We were trying to get back to Detroit after delivering a boat for the Port Huron - Mackinac race…read moreand couldn't get Uber or Lyft to respond. Called City Cab and April, the dispatcher was super helpful. Our driver was really nice and efficient, the cab was clean and comfortable. Would give more stars in the rating if I could! UPDATE-I had the wrong company name. It was NOT City Cab, but Port Huron Cab that we used.

I needed a ride from Detroit Metro Airport to Port Huron area at 2 am. Called several competitors…read moreand left messages for 3 days to make advance reservations and not a one answered their phones or called or texted me back. Then I called City Cab-Limousine first call quickly answered by a pleasant dispatcher who took my info and instantly connected me to Randy the driver for that route. We were all set within a few minutes. I liked his eye to details and efficiency. Randy was good to his word, was not only waiting where he said he'd be but also very alert as to the people entering that area. He saw me quite a distance off and came right over and introduced himself. Impressive first look, all professional, courteous, respectful, dressed in a black executive business suit. Helped my Skycap escort with my bags, walker, and me in wheelchair to limo. I was at ease with his driving and had pleasant convo for the long ride right to the door of my destination. So pleased to know the return trip would be pleasant as well. He arrived on time for return to airport at 2:30 am another relaxed trip. Loved it! Felt like family. I've already recommended Randy and City Cab-Limousine to my friends and family in the area.

Absolutely HORRID! I called to for limousine service and was received by a rude, uninterested man…read morewho answered the phone. They must have more business than they need to worry about treating customers well. Absolutely WOULD NOT recommend using this service.

Great job!!! We hired satisfaction limo and were very happy with the customer service. We rented a…read more30 person party bus to make trips from the hotel it the backyard wedding venue 30 minutes away. All my wedding guests loved the bus and the driver! Would definitely use them again and I highly recommend this company.

I've used this company multiple times over the last few years and it has gone smoothly each and…read moreevery time. I used a different company before and I was not pleased, so I am glad to have a "go to" company for car service now. I mainly use them for airport pickups and drop offs. The cars are always clean. The drivers are always professional and early. The best part, however, is the customer service! You get an e-mail with a photo of the driver, a text when the driver is on their way, a text when the driver is at your location, an e-mail when you're in the car and a final e-mail when you get dropped off. A+++++

5 star service!!…read more Visiting a new city is always stressful. You have to pick a hotel, find your way to the place, and on top of this you have to do this blindly, not knowing the city. Thanks to the yelpers, I found Motor City Limo and called them 3 months prior to the trip to book the transfer to/ from the airport / hotel. A few days prior to the trip I get a confirmation email, and then on the day of the trip I get an email reminding me of my pick up. The only down part is, if you don't have access to email, you would not get this reminder. As I landed I got an email telling me my driver was on the way and a photo of Anton. Then I got a text message telling me he's at the Coffee Bean with an iPad sign. Total communication .. love it! He was so easy to find, and we had no communication problem. Anton was a great driver and guide. Our SUV was warm and he even gave us bottled water to sip on. Chatty but not overly chatty, and gave us tips on what to do in Detroit. I asked Motor City to allow me to tip the driver with cash, and I gave Anton a very generous tip for a job well done. On the day of our return we had "GG" and she was excellent as well. Bright and early at 7 am on as Sunday, she was chipper and friendly. She grew up in Detroit and told us how things have changed in the new Detroit revival. Just like our arrival, Motor City gave me plenty of confirmations and notifications, so I did not stress if my reservation would be there or not. Thumbs up to Motor City, and to Karen the gal I spoke to on the phone. Emailed me within hours, and they never close. Excellent, and recommend them!

I had call for an advanced pick up 30 min prior to needing it. The man who answered stoped me from…read moretalking and said we need to know where the pick up is first. I told him and where the destination was. Super rude and they didn't even come by the time I needed them when I called a second time 10 min prior. They called me 5 min before I needed to get to my destination asking where my location was, when I gave them my address the first time. Horrible customer experience and service!

If you want a bad example of a way to run a company, waste your money on this one. You will be…read morewaiting, and waiting, and waiting. Calling doesn't help, you will just moved down the list. You should judge whether it will be quicker to walk to your destination, rather than waste money on this miserable excuse for a company. The one thing they are really good at are excuses and apologies.

Hired to take us to the Detroit airport for 7 am flight. The pick up time was 2 am, when they…read moredidn't show I called the owner. He couldn't even contact the driver. Found out after that the driver claimed he was told 2pm. Thankfully we were all leaving from a friends farm and our vehicles were parked there already, so we loaded up 3 of them (12 in our group) and started for Sarnia. The difficult part of this is if we drove ourselves to Detroit, our return flight was to Toronto, how do we get our vehicles from Detroit? Thoughtfully the owner had our vehicles driven back to the farm (more on that later). On route the owner called and gave us an address south of Sarnia, told to meet there and we would have a limo waiting. The driver drove about 140km/hr to get us there as quick as he could to make our flight (scary). We had gone through a panic state, used our own gas for 3 vehicles, 200 kms round trip and when asked if we would get a partial refund for their mistake, he gave us $300 back on a $1500 bill. After paying our friends for the gas money for using their vehicles, that left just under $200 refunded for what could have been a huge problem. When inquired about being a little more considerate since we drove 1/2 the distance to Detroit and 1/4 of our round trip contract, I received no more correspondence. Sadly I will not be using or recommending this company to anyone, which is tragic because I like to support small, local businesses but customer satisfaction and word of mouth does not concern this company.

From the owner: Wave Limo and Tours specialize in Luxury transportation for beer and wine Tours and all…read moretransportation services in Southwestern Ontario.