All I can say is wow! What a great experience. Larry was our driver and his service was impeccable…read more Helping all of the ladies out safely, arriving on time, super safe driver and even rolling out the red carpet. Our whole group was so impressed with Larry. Varsity made our wedding so special and easy getting us from our home to the venues and back with ease. 10/10, would use their services again!!!

Jerry and our Driver, Larry, were phenomenal. We rented the 20 person bus for our Wedding. And it…read morewas perfect. Early arrival. Attentive super fun/friendly driver (Larry). Red carpet service. Flawless. Fun. Safe. Perfect. BEYOND A FIVE STAR REVIEW. Thank you for making our special day even better.

Tip top service! Very professional, punctual, courteous,…read moreand friendly chauffeurs. There is an amazing selection of luxury vehicles to choose from for whatever event or service you need. All of the SUVs and sedans are top-of-the-line and very clean. The coach buses are like private jets on wheels! Very fancy. Highly recommend this chauffeur service. They are the best!

Utilized their services for a concert at Michigan Stadium. Competitive rates, good communication…read moreand professional service. Everything went very well, driver was great and managed to get us in and out of all that traffic congestion very smoothly.

We were trying to get back to Detroit after delivering a boat for the Port Huron - Mackinac race…read moreand couldn't get Uber or Lyft to respond. Called City Cab and April, the dispatcher was super helpful. Our driver was really nice and efficient, the cab was clean and comfortable. Would give more stars in the rating if I could! UPDATE-I had the wrong company name. It was NOT City Cab, but Port Huron Cab that we used.

I needed a ride from Detroit Metro Airport to Port Huron area at 2 am. Called several competitors…read moreand left messages for 3 days to make advance reservations and not a one answered their phones or called or texted me back. Then I called City Cab-Limousine first call quickly answered by a pleasant dispatcher who took my info and instantly connected me to Randy the driver for that route. We were all set within a few minutes. I liked his eye to details and efficiency. Randy was good to his word, was not only waiting where he said he'd be but also very alert as to the people entering that area. He saw me quite a distance off and came right over and introduced himself. Impressive first look, all professional, courteous, respectful, dressed in a black executive business suit. Helped my Skycap escort with my bags, walker, and me in wheelchair to limo. I was at ease with his driving and had pleasant convo for the long ride right to the door of my destination. So pleased to know the return trip would be pleasant as well. He arrived on time for return to airport at 2:30 am another relaxed trip. Loved it! Felt like family. I've already recommended Randy and City Cab-Limousine to my friends and family in the area.

Absolutely HORRID! I called to for limousine service and was received by a rude, uninterested man…read morewho answered the phone. They must have more business than they need to worry about treating customers well. Absolutely WOULD NOT recommend using this service.

I've taken both a party bus and a limousine with this company…read more Both experiences were great; the drivers are total gentlemen, the car and bus were spotless, and all the extras (good stereo, clean champagne glasses, great lighting, etc.) made both nights wonderful. Also, taking a car out is way more affordable than I realized. If I can get a group of six or more we drink in the limo, split the cost and just pop in at clubs and bars of our choosing. Way cheaper than hanging in one club all night paying through the teeth for drinks. I can't wait for my next chance to hire them again!

5 star service!!…read more Visiting a new city is always stressful. You have to pick a hotel, find your way to the place, and on top of this you have to do this blindly, not knowing the city. Thanks to the yelpers, I found Motor City Limo and called them 3 months prior to the trip to book the transfer to/ from the airport / hotel. A few days prior to the trip I get a confirmation email, and then on the day of the trip I get an email reminding me of my pick up. The only down part is, if you don't have access to email, you would not get this reminder. As I landed I got an email telling me my driver was on the way and a photo of Anton. Then I got a text message telling me he's at the Coffee Bean with an iPad sign. Total communication .. love it! He was so easy to find, and we had no communication problem. Anton was a great driver and guide. Our SUV was warm and he even gave us bottled water to sip on. Chatty but not overly chatty, and gave us tips on what to do in Detroit. I asked Motor City to allow me to tip the driver with cash, and I gave Anton a very generous tip for a job well done. On the day of our return we had "GG" and she was excellent as well. Bright and early at 7 am on as Sunday, she was chipper and friendly. She grew up in Detroit and told us how things have changed in the new Detroit revival. Just like our arrival, Motor City gave me plenty of confirmations and notifications, so I did not stress if my reservation would be there or not. Thumbs up to Motor City, and to Karen the gal I spoke to on the phone. Emailed me within hours, and they never close. Excellent, and recommend them!

Motor city limousine literally stood us up on our wedding day. We made our reservations over a year…read morein advance, followed up a few weeks before to make sure everything was in order, paid the balance due the week before the event, and then the day of... they were a no show. I received a frantic call from my bride standing in front of the hotel where she was supposed to meet the shuttle to take her and the bridal party to the venue and there was no shuttle. I called dispatch in a panic and they didn't have an answer for where vehicle was. They said the driver had left on time an hour prior but was now MIA. The 30-person shuttle we had booked for 10 hours of transfer service never showed up. They eventually sent a small SUV ~6 hours after our service was scheduled to start, but that didn't help much. Rather than enjoying our wedding day, I spent the afternoon and evening trying to coordinate rides for grandparents, family members and other guests from the hotel to the venue and then back to the hotel at the end of the night. MCL has since refunded my money but that doesn't begin to compensate for the chaos they caused. I would not recommend this service for anyone planning a wedding.

I had call for an advanced pick up 30 min prior to needing it. The man who answered stoped me from…read moretalking and said we need to know where the pick up is first. I told him and where the destination was. Super rude and they didn't even come by the time I needed them when I called a second time 10 min prior. They called me 5 min before I needed to get to my destination asking where my location was, when I gave them my address the first time. Horrible customer experience and service!

If you want a bad example of a way to run a company, waste your money on this one. You will be…read morewaiting, and waiting, and waiting. Calling doesn't help, you will just moved down the list. You should judge whether it will be quicker to walk to your destination, rather than waste money on this miserable excuse for a company. The one thing they are really good at are excuses and apologies.

Hired to take us to the Detroit airport for 7 am flight. The pick up time was 2 am, when they…read moredidn't show I called the owner. He couldn't even contact the driver. Found out after that the driver claimed he was told 2pm. Thankfully we were all leaving from a friends farm and our vehicles were parked there already, so we loaded up 3 of them (12 in our group) and started for Sarnia. The difficult part of this is if we drove ourselves to Detroit, our return flight was to Toronto, how do we get our vehicles from Detroit? Thoughtfully the owner had our vehicles driven back to the farm (more on that later). On route the owner called and gave us an address south of Sarnia, told to meet there and we would have a limo waiting. The driver drove about 140km/hr to get us there as quick as he could to make our flight (scary). We had gone through a panic state, used our own gas for 3 vehicles, 200 kms round trip and when asked if we would get a partial refund for their mistake, he gave us $300 back on a $1500 bill. After paying our friends for the gas money for using their vehicles, that left just under $200 refunded for what could have been a huge problem. When inquired about being a little more considerate since we drove 1/2 the distance to Detroit and 1/4 of our round trip contract, I received no more correspondence. Sadly I will not be using or recommending this company to anyone, which is tragic because I like to support small, local businesses but customer satisfaction and word of mouth does not concern this company.

From the owner: Wave Limo and Tours specialize in Luxury transportation for beer and wine Tours and all…read moretransportation services in Southwestern Ontario.

I called them Monday-the man that answered could tell me nothing and said the owner would call me…read moreback. He did, and I told him I needed 4 teens taken to prom that Saturday. He quoted me a price, which seemed fair, and I told him that I did want to book it. He said he was driving and would have the person with him write down approximate times. I told him I'd call him later that day with definite times. He knew the pick up and drop off location. We even agreed upon him bringing the kids home as well and the definite amount it would cost with gratuity was agreed upon. He stated "I'll pencil you in". He asked if I planned to give a deposit, and I said I'd just pay the full amount. When I called back that evening to provide my exact times and pay, first he seemed to not know what I was talking about so I was already getting skeptical, then he said he had someone else call and they paid him so he did not think he had a car available. I said I thought he told me he was "penciling me in". He got snippy and said "that's what I was trying to tell you earlier, you had to leave a deposit." He did not tell me that, and I had told him I was going to pay the full amount. He had my cell number, as a professional he should have at least called me prior to booking the limo to someone else. So then he said he was going to check and see if there was a car available and call me in 45 minutes. Never called me back. So I have four teens very disappointed as they thought they were getting a limo and are not. I sure hope they actually show up to pick up whoever booked that limo that we were supposed to get. I mean, I am buying a puppy and the owner called to let me know other people were interested as I could not get there to give a deposit for two days. And she had made me no promises. I confirmed I still wanted the puppy and she did not sell it to them. She called me first. I take "pencil you in" as you have the date saved and the limo is mine for the evening, just working out the details later since he was driving. I called back the same day, not two days later. Unprofessional.

worst transport in area .ive worked for them and was never paid and the people who did get paid it…read morewas under slave labor payment.they talk about customers and the medical issues they have making fun of them and ive seen first hand not certified people drive for medical part and other people sign the papers to submit.scary to me and illegal medicaid pays for this ur taxes pay for this .while there cars uninsured were drove by uncertified people to medical runs.so sad they use people and play games.i will be taking them to court shortly bt i feel for the others they change up conduct so much that some of them couldnt keep up.while rob greene and mark white are in fl they screwed over at least 5/6 people fr only two week time i have my proof pics and recording so sadly it comes to a court date.also ivee heard the owner and asst manager use racist and slander.just dont use please.BAD PEOPLE BAD COMPANY!!!