The word "satisfied" doesn't do it justice to how I'm feeling about the results from meeting with…read moreRachel and her team. I am beyond ecstatic! We needed to work on our garage and couldn't find a way to work through the utter mess that was in there. Rachel came in with structure, incredible organizational skills and a kind approach that helped us accomplish a miracle in our garage. We went from being unable to access anything inside to having ample room and a place for everything. She was able to look at the space and see the vision of how it had to look. By the time she left us, we had the necessary tools to make sure we can also maintain the space from here on out. If you are considering this, it is well beyond worth the investment. I will for sure come back to her to continue work in other areas of my home.

You're so fantastic I hardly know where to begin. She came on time. She was very personable very…read moresweet, very helpful, very patient and knew exactly how to achieve my goal which is packing to move to another country. We finished in a timely manner. We were able to use many fewer boxes than I expected and I can't say enough nice things about her except to say that I'm going to use her again when I complete my move in six months. Use Rachel you will love her. You will enjoy her. She will help you and she will put your mind at ease OPS she's affordable.

I had been meaning to get my home in order for some time. Finally, I realized that I needed help…read morewith it. After contacting a few different services I spoke with Lisa who seem to really understand what I needed. She was very friendly and all of her suggestions were amazing. I could not imagine doing what she did. Fantastic experience and highly recommended!!!

Lisa and her team did a fantastic job! Moved very quickly and efficiently :)…read moreLisa called me back right away and set up the consult immediately.

The product selection is extensive and the quality is excellent. They have some innovative features…read morelike the dressing rods which are very convenient when selecting an outfit. The belt rack are also very nice which extend from the closet was so they remain hidden until necessary. The sales person Alayna was extremely helpful in the designing of our closet, measuring and suggesting ways to maximize the space while maintaining the beauty of the closet. We explored other providers of this product and found Closet by Design to be reasonable. Not the least expensive but just about in the middle of the price range. The best part of this project was the installation. Alex and Gerson are probably the very best technicians I have ever had the pleasure of meeting. The project includes removal of my existing built-in closet and installation of my new one which was anticipated to take 3 days. It was completed in a little overcast day and a half. They were amazingly fast and talented in their work performance. Having worked in construction and renovation of properties I can tell you their performance was exceptional. We had a few after completion changes which were also completed professionally and perfectly. I highly recommend this company if you are planning to renovate your closet.

Absolutely unacceptable experience with Closets By Design…read more We had a confirmed appointment to meet a sales rep at their showroom to finalize our project. When the time came, every attempt to reach her went straight to voicemail--three calls, no response. No heads-up, no follow-up, nothing. So we called the main office expecting at least a basic level of professionalism. Instead, we were met with one of the most dismissive and rude customer service interactions I've experienced. We explained that rescheduling was difficult for us and simply asked to work with another associate so we could move forward. That request was met with excuses, attitude, and ultimately we were told--very clearly--that our situation didn't matter and everything would happen strictly on their terms. The call was then abruptly ended. To make matters worse, we followed up via email and have received zero response for four days. If this is how Closets By Design treats potential customers before they even earn your business, I can only imagine how bad it gets once they have your money. Take your time, money, and project somewhere else. This company clearly does not value either

Incredible Moving & Packing Support!…read more We truly cannot say enough good things about Sheri and SOS Organizing Solutions. We honestly could not have coordinated our move without her. Sheri did an incredible job with the packing; all of our valuables were expertly packed and beautifully labeled, making the unpacking process so much easier. Beyond her technical skills, she has a great energy that helped calm us down during an incredibly stressful time. Sheri really went above and beyond, even helping us arrange donations to a number of community-based organizations. We can't say enough good things about the service she provided--she is truly top-notch and we highly recommend her!

SHERI is absolutely wonderful!!! She organized my entire house and now it is neat and organizedread more

Updated Review: While they did a great job with my initial…read morecleaning, they could not keep to a schedule for follow ups. First my appointment was on a Wednesday. When I tried to confirm, then it got moved to Friday. Friday came and then she wanted to do it Saturday. Very disorganized with poor time management regarding jobs. Proceed with caution. They'll do a great job IF you can get them there. It's unfortunate

Cathy did a fabulous job Cleaning especially because this was a rental turnover and the tenant left…read morea mess and lots of cat hair. Cathy rolled up her sleeves and worked nonstop till it was clean. Thank you so much for a great job.

I booked this company last minute to organize my two closets…read more I was so impressed with the professionalism, the pre-scoping call and the ability to be agile for my project .Will definitely be using them again and referring this business. Rhode brought an Attention To Detail and Joy to the project that made me just feel like I had a friend coming over with super power skills to help organize!!

From the owner: Miami’s one-stop professional organizers for home organization, packing & unpacking, and senior…read moredownsizing transitions. Get settled fast with Brentwood Organizers.

Meryl was great! She made the process of cleaning out and organizing my room very simple. I would…read moredefinitely recommend her and as a matter of fact, I will be using her again!

Our closet looks so much better. Meryl was pleasant, punctual and ready to create solutions and…read moremake a difference. She collaborated well with me, and wanted me to be happy, and I was!

I recently worked with Marissa to organize my office, and it was an amazing experience from start…read moreto finish. Unlike other organizers, she took the time to learn how my business functions in order to provide a solution that I (a somewhat unorganized and chaotic person) could implement on a long-term basis. After going through years of paperwork (very patiently and positively, I might add), Marissa organized my files and supplies in such a way that I actually had way more space than I started with. Her advice was encouraging and honest, and I never felt overwhelmed the way that I have in other organizing projects. I look forward to using Neat Method again soon, next for my closet, and suggesting the service to friends and family.

As a full time PhD student, blogger, and founder of a brand new stationery company, I knew I needed…read morea space that would serve as a haven for me to retreat to. I thrive within structure and lacking structure in my office left my space feeling far from a "retreat." When I found Marissa from the Neat Method, I knew almost immediately that I had found the magician to transform this special space. A true delight from our first phone call, I felt that Marissa really got my needs and goals for the space. I knew Marissa had to have some magical dust up her sleeves because she didn't get at all flustered when I very casually mentioned that I would only be in my apartment for the first hour of the day. Within this first hour, Marissa had identified my style of working and the function of each area in my office. I arrived home later that evening and was greeted with a virtual reveal of every aspect of the space. And then I walked into my office and saw what Marissa had done in only one day and was truly in awe (and am still noticing tiny details almost a month later!). My space is aesthetically gorgeous (magazine ready) and tailored to my specific projects. Marissa's attention to detail is astounding--and her interior design skills are a major bonus. My office has become the haven I so desperately craved and so much more, it feels fresh and so full of energy. I am truly grateful to Marissa and am already planning the next space to work with her on. She is the "best of the best" -- and I say that wholeheartedly.

TL;DR: Very happy with the people we worked with, especially the designer and installer. The…read moreprocess itself had some gaps. If you're very detail oriented and comfortable asking questions, you'll likely be satisfied. If not, you may run into frustration. Longer review: My elderly mother and I recently bought a home together and needed cabinetry in our den and a full outfitting for my bedroom closet. We saw Closet Factory at Costco and decided to schedule a consultation. Paula, our designer, was fantastic from start to finish. She spent a lot of time at our home going over options, listening to our needs, taking measurements, and working around our schedule. A few weeks later, we met her at the office/warehouse to review designs and materials. She even mocked up my mother's closet (which we ultimately decided not to do). We made edits, finalized everything, and signed the contract. It's definitely pricey, but the quality makes it feel worth it. About a month later, someone came out to re measure the spaces before fabrication. Unfortunately, this part of the process wasn't great. The person was there for only about 10-15 minutes and seemed disengaged. My mom was concerned, especially since Paula had spent nearly an hour measuring originally, but we assumed the person knew what they were doing. Installation day is where Tousauntt (installer) completely shined. He and Adrian arrived on time, were polite, professional, efficient, and took great care to protect our floors and space. They immediately got to work. Partway through the day, my mom noticed one cabinet backing was darker than expected. When we checked the design drawings, she was right; however, we did not bring up the concern at that time. Tousauntt also brought to our attention an error with the installation, showed us where it was, and explained how he was going to correct it, which he did without trying to hide anything. His communication and integrity were excellent. Later, another issue came up that was clearly tied back to the measurement process--not Tousauntt. Our den has a large barn door mechanism with visible bolts on both sides of the wall. This had been there during measurements, but it wasn't accounted for, which meant the cabinetry couldn't sit flush against the wall. Tousauntt spent nearly two hours on the phone with his supervisor figuring out a proper solution. He ultimately made it work and it looks great--but that extra stress and delay could have been avoided with more careful measuring. Near the end of day one, we realized a pull out shelf for a printer and a file drawer insert were missing. Tousauntt checked his schematics and believed these specifics weren't included. I called Paula, who immediately confirmed they had been ordered and worked quickly to coordinate a fix for day two. On day two, Tousauntt returned to complete the project. He proactively pointed out and fixed another uneven area in the den, and in my closet he even puttied old holes from previous shelving. Both he and Adrian worked incredibly hard, took no real breaks, and were clearly committed to doing things right. Paula followed up the next day to check in. We were overall happy but still unsure about that darker cabinet backing. She offered to have fabricators come and fix it, but we chose not to have additional construction. Since it was an ordering error, Paula also worked to get us some remuneration, which we truly appreciated. Final thoughts: We're happy with the end result and extremely grateful for Paula and Tousauntt. However, the process required us to be very attentive, ask a lot of questions, and verify details to avoid larger issues. I would recommend Closet Factory--with the caveat that you should stay involved and speak up if something doesn't feel right. That said, I would absolutely work with Paula and Tousauntt again.

Great experience from start to finish…read more Paula McCormack created the initial design and spent hours at our home to get it done and help us choose finishes and make the most efficient use of space. She was a pleasure to work with and did a fantastic job. The Closet Factory sent Chris Funk out to install the 8 new closets. Our place had just been remodeled, and Chris took great care in set up and installation. Showed up early. Stayed late. Great work. Great personality. Terrific communication with us each day via text to let us know how the project was going. Every step of the way, professional, efficient. Hard to ask for anything more. The end result is beautiful, functional, and exactly what we hoped for.