Great experience from start to finish. Paula McCormack created the initial design and spent hours at our home to get it done and help us choose finishes and make the most efficient use of space. She was a pleasure to work with and did a fantastic job. The Closet Factory sent Chris Funk out to install the 8 new closets. Our place had just been remodeled, and Chris took great care in set up and installation. Showed up early. Stayed late. Great work. Great personality. Terrific communication with us each day via text to let us know how the project was going. Every step of the way, professional, efficient. Hard to ask for anything more. The end result is beautiful, functional, and exactly what we hoped for. read more

Just finished a master bedroom renovation and Closet Factory was the only one who made that process easy and enjoyable. Jillian, the designer, was able to bring my needs and vision to life... even when I couldn't articulate what I needed/wanted. Arturo, the installer, was spectacular! He worked so diligently and would've finished same day, but there was a mistake in the pieces given to him. He communicated clearly, worked around not so perfect conditions, and was an absolute professional. Closet Factory as a whole provided me with a great experience and quality pieces that really elevated the new room. When they made the mistake with the pieces they quickly rectified it and I wasn't left waiting to receive the correct pieces. 10 out of 10! read more

Product is great and installers were fantastic!!!! Professional and efficient!!! I would work with installers again anytime!!! Very very pleased with their workmanship!!! read more

Closet Factory - Built in desk with printer drawer - Interior Design Near Me - deerfield beach, Florida

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From start to finish, from Marcia to Monte, another fabulous job by Closet Factory! The bookshelf looks wonderful. Wish I had known about closet factory when we first moved here! read more

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Leandro did a fabulous job installing my 4 closets. He was conscientious, knowledgeable, friendly, meticulous.

TL;DR: Very happy with the people we worked with, especially the designer and installer. The process itself had some gaps. If you're very detail oriented and comfortable asking questions, you'll likely be satisfied. If not, you may run into frustration. Longer review: My elderly mother and I recently bought a home together and needed cabinetry in our den and a full outfitting for my bedroom closet. We saw Closet Factory at Costco and decided to schedule a consultation. Paula, our designer, was fantastic from start to finish. She spent a lot of time at our home going over options, listening to our needs, taking measurements, and working around our schedule. A few weeks later, we met her at the office/warehouse to review designs and materials. She even mocked up my mother's closet (which we ultimately decided not to do). We made edits, finalized everything, and signed the contract. It's definitely pricey, but the quality makes it feel worth it. About a month later, someone came out to re measure the spaces before fabrication. Unfortunately, this part of the process wasn't great. The person was there for only about 10-15 minutes and seemed disengaged. My mom was concerned, especially since Paula had spent nearly an hour measuring originally, but we assumed the person knew what they were doing. Installation day is where Tousauntt (installer) completely shined. He and Adrian arrived on time, were polite, professional, efficient, and took great care to protect our floors and space. They immediately got to work. Partway through the day, my mom noticed one cabinet backing was darker than expected. When we checked the design drawings, she was right; however, we did not bring up the concern at that time. Tousauntt also brought to our attention an error with the installation, showed us where it was, and explained how he was going to correct it, which he did without trying to hide anything. His communication and integrity were excellent. Later, another issue came up that was clearly tied back to the measurement process--not Tousauntt. Our den has a large barn door mechanism with visible bolts on both sides of the wall. This had been there during measurements, but it wasn't accounted for, which meant the cabinetry couldn't sit flush against the wall. Tousauntt spent nearly two hours on the phone with his supervisor figuring out a proper solution. He ultimately made it work and it looks great--but that extra stress and delay could have been avoided with more careful measuring. Near the end of day one, we realized a pull out shelf for a printer and a file drawer insert were missing. Tousauntt checked his schematics and believed these specifics weren't included. I called Paula, who immediately confirmed they had been ordered and worked quickly to coordinate a fix for day two. On day two, Tousauntt returned to complete the project. He proactively pointed out and fixed another uneven area in the den, and in my closet he even puttied old holes from previous shelving. Both he and Adrian worked incredibly hard, took no real breaks, and were clearly committed to doing things right. Paula followed up the next day to check in. We were overall happy but still unsure about that darker cabinet backing. She offered to have fabricators come and fix it, but we chose not to have additional construction. Since it was an ordering error, Paula also worked to get us some remuneration, which we truly appreciated. Final thoughts: We're happy with the end result and extremely grateful for Paula and Tousauntt. However, the process required us to be very attentive, ask a lot of questions, and verify details to avoid larger issues. I would recommend Closet Factory--with the caveat that you should stay involved and speak up if something doesn't feel right. That said, I would absolutely work with Paula and Tousauntt again. read more

We had an amazing experience with Closet Factory, and we have to give a special shoutout to our installer, Anthony Diaz. He did an absolutely incredible job installing our bedroom closets -- everything looks beautiful, precise, and professionally done. The highlight is definitely our Master Bedroom closet... it's truly every woman's dream! The design, the space, and the overall finish exceeded our expectations. We can't wait to strategically place all our clothes and shoes back in -- it's fabulous! Thank you for such outstanding work and attention to detail. Highly recommend! read more

Pamela Amerson designs gorgeousness once again! I love the office space she created for me with its special lighting, and the lovely champagne color with quartz desktop. My husband's personal office turned out great as well with plenty of storage for his books. I'd like to pay a special compliment to our installers as well. Reinel (a.k.a. Rey) and JC did an excellent job installing my husband's and my office spaces. Their attention to detail helps make our home look GREAT! read more

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I am so happy with our service and finished product with Closet Factory! Starting with our designer, Megan D. She is AMAZING! She helped to design 5 built-in closets and a pantry for our new home. I was so happy with them that I went back and Megan designed a gorgeous wall until for our living room. The installers (Wolde and Leo) did an excellent job with quality work. They even let me make tiny adjustments along the way to make sure the wall unit was perfect for us. i will definitely use them again for future projects! (Palm Beach Gardens, FL) read more

Tousauntt installed my unit against the wall and it looks amazing. Attention to detail was top notch. The closet design and how well it was installed makes me wonder where else I need storage in my house. read more

Outstanding sales person and installer...but the service department is terrible...currently over a week installing a small master bedroom closet due to parts cut incorrectly and lack of installation manpower...with no end in sight ! read more

Tousauntt, the installer, did a great job!! He was on time, installed 2 closet systems quickly and accurately. He worked very hard and completed the job in 5 hours!! read more

Back for a second round and Lori Feldman (designer) and installers Tousauntt, and Paul couldn't be better to work with. Pleasant, punctual, hugely respectful. They did a great job with the closets and significantly expanded the capacity. I'm thrilled and can't recommend them more! read more

Closet Factory - Reach in closet - Interior Design Near Me - deerfield beach, Florida

The service was great & installation was perfect. We love our new dressing room. Totally recommend closet factory.

I had a closet and den room shelving completed by Closet Factory. The sales and design department were excellent. Scott the installer was highly skilled, attentive to detail and a pleasure to work with. However, we encountered many problems with the measuring and manufacturing of the pieces, which delayed the project The measurements were off by many inches. They missed details in our existing closet which we had to address before the closet could be completed. They missed details shelving was supposed to be manufactured with imbedded LED lights, which they were not and had to be sent back. The cabinet countertop was not manufactured well and had to be redone. While Closed Factory fixed all of their mistakes and the end product is very nice the actual install of the project did not go well. read more

We recently bought a new home in our community in Delray Beach. It was already beautiful, but we are so thrilled that we met Sallie Adams at Closet Factory. She took our vision for creating our dream home and turned it into a reality. She is a joy to work with and stays in touch all along the way to ensure the job is done. The Closet Factory team does beautiful work and I know you'll be completely satisfied if you meet with Sallie and describe your vision for your home. She'll make it happen. She's spectacular!!!! read more

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Wolde Green led the team that earlier today installed units in my garages. They did a professional job. I very much appreciate their hard work. The furniture is of good quality. Two stiffeners came chipped from the factory, however. Mr. Green and Ms. Marshall have assured me that they will be replaced. read more

Everything went well from the sell person through the installer, very professional, respectful.

Excellent company and an excellent product. LOVE my new garage built ins. Jessica did an excellent job designing it to my needs and Reinel and his partner did an excellent job installing everything! Five stars!!! read more

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The design for our garage cabinetry was very well done. The installation occurred exactly when they said it would occur, even earlier. The installers were professional and did a great job. read more

A simple closet replacement didn't go well. The installation was excellent performed by a talented installer, but the designer, Lori Feldman, didn't know what she was doing. She was replacing a closet after a small flood, but she decided to change the counter heights without telling me, eliminated lower shelves and put them way above where they can't be used, and she asked where I wanted my belt holder, but didn't leave sufficient room to put it there. In fact it can't be placed anywhere but inside a sub-closet door. read more

Need a repeat visit for staining on our drawer insert. Danny b. Was fast, nice, and very competent!!

Dennis Was incredibly hard working. He did a great job. Hope he comes back for my next job. read more

From beginning to end, a great experience! Lelani was an amazing rep and Camilo & partner, our installers were the best of the best. Such an awesome job. Took pride in their work and just truly respectful and pleasant. Thank you Camilo! You rock! read more

I recently had Closet Factory complete a 2nd project in my home, custom built cabinetry and shelving around our living room fireplace. Everything turned out fantastic!! Carolina Rifenbury was our design consultant again and we adore her!! She has excellent taste and incredible ideas! Carolina worked with me patiently, diligently, and kindly on every little detail. Carolina spent hours with me, making sure every detail was perfect for our needs. She stayed with me each step of the way during the install process and quickly addressed any questions or changes we wanted to make. She is extremely knowledgeable and very professional! Pedro was our installer and he was the sweetest and extremely helpful! I am a total perfectionist, so I thought Pedro would lose his mind dealing with me, but he was so professional and caring! He wanted to make sure we were very happy and that everything was exactly the way we wanted it. Pedro was even feeling under the weather a bit one day, but he plowed through the job and worked so hard to get everything done. Special thanks to Carolina and Pedro and the entire team at Closet Factory. I am already thinking about what space Closet Factory can take on next in our home! I also recently referred my mom to Closet Factory and they have since completed 2 closets pantries at my mom and dad's home. My parents love their new pantries and they will also be using Closet Factory again soon. read more

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Closet Factory did an amazing job with my closets!! My Designer Z.Bennett was amazing she brought out things I didn't even realized I needed!! My install Enyer/Worthy was the coolest!!! I will be calling them back to do more work in my house read more

Sebastian and Frankie were great and very professional. Great work! Would h highly recommend this company! read more

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"The Closest installation was amazing, seamless, efficient, and exceeded expectations. Everything was set up perfectly, and the attention to detail really stood out. Highly recommended!" Reinel, the main installer was very committed and professional. I would recommend this company in a heartbeat. read more

We had Santana as our installer and Angelina as our planner and our cabinets looks amaaaazing and got a super reasonable price. Santana was very sweet and good at constructing. Also conscientious of cleaning up after himself - always a plus! We will use them again for other house projects in the future! read more

Closet Factory - Pantry - Interior Design Near Me - deerfield beach, Florida

I recently had the pleasure of working with The Closet Factory for my custom pantry, and I couldn't be more satisfied with the results. From start to finish, their team demonstrated exceptional professionalism, creativity, and attention to detail. Working with Ariana and Lori was seamless, and they took the time to understand my storage needs and personal style. They offered innovative solutions that maximized my space without compromising on aesthetics. The quality of materials and craftsmanship exceeded my expectations, and the installation process was efficient and hassle-free. Every scheduled appointment was on time and my project was completed quickly. The communication from The Closet Factory has exceeded any other previous company I have dealt with. it If you're looking for a company that delivers high-quality, customized closet solutions with outstanding customer service, I highly recommend them. They truly transformed my pantry in a way that is both functional and stylish! My pantry has become my dream pantry and without a doubt I can honestly say The Closet Factory is the best and I would use them again. read more

Closet Factory - My Pantry - Interior Design Near Me - deerfield beach, Florida

I love my new wall unit in my den! Everything came out fabulous thank you Josh! You're a wonderful leader and you do an amazing job! Thank you too Lucas you both worked hard today and I very much appreciate your service. read more

Closet Factory - Lucas finishing up my study - Interior Design Near Me - deerfield beach, Florida

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Service was professional with exceptional communication. Excellent in design, measurement and execution.

Beautiful custom cabinets On time and fast! Brent and Frank were amazing, neat and thorough! read more

This is the second time we are using Closet factory in our experience was the same from sales to the installer Sebastian five stars

I love my new closet! Dennis the installer was a game changer. He was nice, professional and responsive. Got the job done in one day and cleaned after himself and left us with a beautiful walking closet. read more

Carlos was amazing, service was incredible, he was very fast and friendly. Would definitely recommend!!

From the minute I called to the next day service call with Danny B I was so impressed. So friendly and Danny fixed my drawer within minute. Such a great company to work with. read more

Our Closest Factory installer was awesome! Rogelio showed up on time, did the work quickly and efficiently. Left the closet clean when work was done and the closet looks great!! read more

Great design it was a pleasure working with Lori Feldman and her installer Zack!!! Would highly recommend Closet Factory. read more

I became a repeat customer! After Closet Factory completed a beautiful closet for me I had them build me a bar/coffee bar in my dining room. Andrea was wonderful to work with on design, Lucas and Santiago did an amazing job putting it together and keeping my home clean. They went above and beyond to make sure I was satisfied with the project and that they left making sure everything was picked up. Highly recommend working with this company! read more