Van Shuttle to LAX was excellent! Cecilia was fantastic, she arrived on time, got us to the airport…read morewith plenty of time to spare, and made the ride enjoyable with great conversation. She even made sure we didn't forget anything and took a photo of us before we left. We highly recommend this service and will definitely use them again for any future transportation needs.

Great company from the ease of booking online, great prices and amazing customer service…read more Communication is above excellent making our trip to the from the airport a breeze. Definitely would recommend them and would absolutely be using their services again.

Had a scheduled bus to leave at 8:30 in the morning from the Tijuana International airport. I got…read morethere 20 minutes before and the bus had already left . They did put me on the next bus an hour later. But because the bus left earlier than departure time it ruined my entire plans and day it made me miss my train therefore I had to buy another ticket so not only did they waste my time, but they also made me waste more money. Customer service told me the issue was resolved by putting me on the next bus. But it didn't resolve the fact that I lost out on money and time. How could the bus leave before departure time knowing that not everyone was on the bus it is unprofessional and unfair to the customer. I will never be using this bus company again and I wouldn't recommend it.

Compramos un viaje redondo de Los Ángeles a El Paso y de regreso con Express Limousine, y…read morehonestamente fue una experiencia muy decepcionante. En ambos viajes nos tocó una unidad donde el baño no funcionaba. La limusina se veía muy descuidada, vieja y poco limpia. En el viaje de regreso hacía muchísimo calor y el aire acondicionado casi no llegaba hasta la parte de atrás, haciendo el trayecto muy incómodo. Además, las terminales también estaban en muy malas condiciones. La terminal de Los Ángeles estaba súper sucia, muy descuidada y daba una impresión de abandono total. La de El Paso también se veía muy deteriorada y claramente falta mucho mantenimiento. Honestamente, no se sentía un lugar cómodo ni limpio para esperar un viaje. Originalmente habíamos comprado un boleto para una menor de 13 años que al final no pudo viajar. Cuando llamamos para pedir un reembolso, nos dijeron que no podían devolver el dinero, pero que podíamos usar el boleto más adelante para otra persona. Como ella no podía viajar sola, aceptamos esa opción. Sin embargo, cuando intentamos usar ese boleto después, el gerente Sergio simplemente nos dijo que no, que el dinero ya se había perdido. Fue muy frustrante porque tratamos de resolver la situación de buena manera y aun así perdimos el dinero. En general, el servicio al cliente fue muy malo y la experiencia del viaje también. Honestamente, no recomendaría esta línea de transporte a otras personas.

Absolutely love using this service! Rich and his team always provide excellent service and go above…read moreand beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again!

We have used Happy Shuttle service many times for trips between Pasadena and LAX, and they are…read morealways reliable. Our driver, Rudy, is fantastic, professional, friendly, and consistently on time. It's such a relief knowing we can count on him for a smooth, stress-free ride. Highly recommend!

Our family uses Vick at Route 66 Cab Company to get us to LAX for business and pleasure travel…read more Vick is awesome, he goes above and beyond. He's excellent at customer communication and services, punctual and professional, friendly and his car is spotless. I highly recommend Vick. John Sheehan Managing Attorney The Barnes Firm. Monrovia resident.

Stress-free experience. Reliable service at a great price…read more We have used Vick's service twice this past June 2025 and both times were smooth sailing. We had quite a bit of luggage (2 passengers and 5+ bags) and he generously accommodated us. I would recommend to let him know about your luggage situation in advance. I was worried about the LAX traffic on Friday night (as I have missed a flight before) but fortunately he knows his way around the place and got us there earlier than expected. On our second trip home, Vick kindly double-checked our flight details when there was a timezone mix-up during our route from Korea to HK to LA. Without his help, we might've been stranded at the airport. If you want a reliable and thoughtful driver then don't hesitate to call and book him. We'll definitely be using his service again for future trips and we highly recommend him to anyone looking for peace of mind when traveling to/from the airport.

I had a great experience with E&M Limousine, it's very spacious and luxurious! I would definitely…read morebook them again for future events. They were able to make my event special!

From the owner: Say goodbye to travel worries with our punctual transportation services. Reliable rides…read moreawait—reserve yours now!

Right now 6/6-6-8 2025, it's free buses on any metro bus or train…read more Free parking on the weekends in the parking lot. Weekdays is $2/day. Cheaper than LA union station which is $8/day. Very hard to navigate. Google maps says they come at this time but we had to wait 10 min longer. None of the buses came at that time 8:36am. Also we weren't late either. We came at 8:29am. Google maps says Bay 25 but the driver was picking people up in Bay 19. I'm glad caught the bus or else Bay 25 is the other side of the bus stop and maybe it wouldn't even stop. Going to downtown, we had a helpful individual that said any one of these buses on the upper lots can get you there. There are stations on the bottom of the train stations so be on a look out of where your ride is located. Either upper or lower deck.

No bus service during lunch time between 12pm - 1:48pm. Can't they hire more bus drivers? They also…read moreneed food vendors or food carts upstairs or something when people are waiting for the bus!!!

This past week we called these creeps and settled on a set price for the moving of furniture from…read moreone house to another we just bought,first they show up 2 hours late,they looked like they belonged on a retirement home,being that I had no time to search for another company I regretfully allowed them to carry on with the job,they broke 3 expensive antique pieces of furniture right off the bat,the initial job called for 5 to 6 hours but of course when someone is getting paid by the hour they will stretch it and it did to 11 hours!!!They are all very rude and unproffessional,smoking cigarretts every 10 minutes and cursing and spitting everywhere.Then when it came time to pay them off they charged me more than the pre-arranged price and insulted me and my whole family in a very disruptive and arrogant manner,and threatened to harm me and my family if I did not pay them in cash!!! I was forced to call the police but they were gone by the time they came.This is a very strong warning to future customers that may want to hire a moving company,hire anybody but them.

I love San Gabriel Access Parastransit the reservationist are so friendly and never have any…read moreproblems with the dispatchers or drivers. They are all so professional and make our rides so pleasant and safe

This review is about the dispatch department. The drivers and reservation people are great. The…read moredispatch department doesn't give a rats ass in Hell about their riders. Anyone reading this knows it's true. I recently booked a trip and sat out on the street and the van didn't come. 34 hours earlier I booked the trip and they said they didn't get around to it. Recently I filed a complaint about my wheelchair being broken and still haven't heard from them. I hope they lose their contract with Metro

Me encanta !! Recepcionista muy amable y con Excelente…read moreservicio!!!!!!! Compré boleto de El Monte para CVX Tijuana. Definitivamente recomiendo estos transportes!!!

This is a review I honestly wish I didn't have to write, but people need to be aware of what can…read morehappen when using this service. My sister recently used Executive Line Bus, which advertises transportation from Baldwin Park to the TJ airport area. I dropped her off in Baldwin Park and everything seemed normal at that point, but what happened on the return trip from Tijuana is something that, in my opinion, needs to be investigated. According to the schedule, my sister was supposed to be picked up in TJ at 8:00 in the morning. She arrived at the pickup location on time and waited. And waited. And waited. The problem was not just the delay. The problem was the complete lack of communication. No updates, no clear explanation, no sense of urgency for someone who was essentially waiting to get into a stranger's vehicle in another country. That feeling alone is incredibly stressful and honestly unsafe. When you are relying on transportation like this, especially crossing borders, timing and communication are everything. Instead of leaving at 8:00 AM as planned, my sister did not actually leave until around 11:00 AM. That is a three hour delay with no proper coordination. Imagine if she had a flight to catch. That would have turned into a complete disaster. What made the situation even worse was the response from the company representative, Yessenia. Instead of acknowledging the frustration or taking responsibility for the situation, my sister was told she had to pay another $10 just to get on the later 11:00 ride back to Los Angeles. At that point it wasn't even about the money. It was the principle. When a company causes a delay and a customer is stranded waiting, the last thing that should happen is charging them extra just to get home. The entire experience felt careless and honestly alarming. When people are traveling between cities and countries, reliability and safety should be the priority, not squeezing a few more dollars out of someone who is already stuck. This situation left us feeling uneasy and unsafe, and I truly believe this service needs better accountability and communication before more people end up in the same situation. Esta es una reseña que honestamente me gustaría no tener que escribir, pero creo que otras personas deben estar alertas sobre lo que puede pasar usando este servicio. Mi hermana utilizó recientemente Executive Line Bus, que ofrece transporte desde Baldwin Park hasta el área del aeropuerto de Tijuana. Yo la dejé en Baldwin Park y todo parecía normal en ese momento, pero lo que ocurrió en el viaje de regreso desde Tijuana es algo que, en mi opinión, debería investigarse. Según el horario, mi hermana debía ser recogida en TJ a las 8:00 de la mañana. Ella llegó al punto de encuentro a tiempo y empezó a esperar. Y esperar. Y seguir esperando. El problema no fue solo el retraso. El problema fue la falta total de comunicación. No hubo actualizaciones, no hubo explicación clara, y no hubo ninguna urgencia por ayudar a una persona que básicamente estaba esperando subir a un vehículo de desconocidos en otro país. Esa sensación es muy estresante y honestamente insegura. Cuando dependes de un transporte así, especialmente cruzando la frontera, el tiempo y la comunicación lo son todo. En lugar de salir a las 8:00 AM como estaba planeado, mi hermana terminó saliendo alrededor de las 11:00 de la mañana. Eso es un retraso de tres horas, sin coordinación adecuada. Imagínense si hubiera tenido un vuelo que tomar. Habría sido un desastre total. Lo que empeoró aún más la situación fue la respuesta de la representante de la compañía, Yessenia. En lugar de entender la frustración de mi hermana o asumir responsabilidad por el problema, le dijeron que tenía que pagar otros $10 dólares para poder subir al viaje de las 11:00 de regreso a Los Ángeles. En ese momento ya no se trataba del dinero. Se trataba del principio. Cuando una empresa causa un retraso y deja a un cliente esperando, lo último que deberían hacer es cobrarle más dinero solo para poder regresar a casa. Toda la experiencia se sintió descuidada y, sinceramente, alarmante. Cuando las personas están viajando entre ciudades y países, la seguridad y la confiabilidad deberían ser la prioridad, no simplemente hacer más dinero. Esta experiencia nos dejó con una sensación de inseguridad y creo que este servicio necesita mucha más responsabilidad y mejor comunicación antes de que otras personas pasen por lo mismo.