Van Shuttle to LAX was excellent! Cecilia was fantastic, she arrived on time, got us to the airport…read morewith plenty of time to spare, and made the ride enjoyable with great conversation. She even made sure we didn't forget anything and took a photo of us before we left. We highly recommend this service and will definitely use them again for any future transportation needs.

Nothing my short of amazing. Great communication. Comfortable ride. Everything went smoothly with…read morethem and their transportation service. It is a very impressive company with such great people. Jamar and Cecelia .. you guys are great! Even the return flight was no problem. They have my flight information and they were there already waiting for me and my family at LAX.. on stand by. So we didn't have to wait any minute for them which makes it even better after a long flight. This was my first time using them but it definitely will not be my last! thanks so much for your awesome service

Compramos un viaje redondo de Los Ángeles a El Paso y de regreso con Express Limousine, y…read morehonestamente fue una experiencia muy decepcionante. En ambos viajes nos tocó una unidad donde el baño no funcionaba. La limusina se veía muy descuidada, vieja y poco limpia. En el viaje de regreso hacía muchísimo calor y el aire acondicionado casi no llegaba hasta la parte de atrás, haciendo el trayecto muy incómodo. Además, las terminales también estaban en muy malas condiciones. La terminal de Los Ángeles estaba súper sucia, muy descuidada y daba una impresión de abandono total. La de El Paso también se veía muy deteriorada y claramente falta mucho mantenimiento. Honestamente, no se sentía un lugar cómodo ni limpio para esperar un viaje. Originalmente habíamos comprado un boleto para una menor de 13 años que al final no pudo viajar. Cuando llamamos para pedir un reembolso, nos dijeron que no podían devolver el dinero, pero que podíamos usar el boleto más adelante para otra persona. Como ella no podía viajar sola, aceptamos esa opción. Sin embargo, cuando intentamos usar ese boleto después, el gerente Sergio simplemente nos dijo que no, que el dinero ya se había perdido. Fue muy frustrante porque tratamos de resolver la situación de buena manera y aun así perdimos el dinero. En general, el servicio al cliente fue muy malo y la experiencia del viaje también. Honestamente, no recomendaría esta línea de transporte a otras personas.

Have used this service since my parents took us traveling as very young children. The new busses…read moreare nice. But sitting space is not at all like the old busses. New ones are tight spaced & uncomfortable. The back of the front seat is high where you can't see to the front like the old ones. You are boxed in all the way to your destination. Bathroom not stocked with supplies & new route stops don't offer bathroom breaks. These are far from the excited travels that my brother & I experienced as children. What happened? Not good customer service at all. And what happened to the bus depots aside from having to go all the way downtown?

Absolutely love using this service! Rich and his team always provide excellent service and go above…read moreand beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again!

We booked this service because of all the five-star reviews, but our experience was the exact…read moreopposite. For our roundtrip airport transport, we confirmed twice over the phone that we needed a rear-facing car seat and a vehicle that could fit five passengers with luggage. The driver showed up without the correct car seat, and the car was too small for our bags. When we brought this up, we were told the driver "forgot." This created a stressful and unsafe ride for our baby. On our return ride, the same driver was over 20 minutes late, joked on the phone that "no one's coming," and when we asked for an ETA, gave no clear answer. When my elderly father expressed frustration, the driver threatened to leave us at the airport. This was deeply unsettling--especially since the driver knew our home address. After the trip, I spoke with Rich (the manager), who acknowledged both incidents were unacceptable and promised a refund and a free ride to make it right. Neither happened. It's not about the money--it's the principle. The broken promises and continued lack of follow-through make me feel we were lied to just to de-escalate the situation. I don't take writing negative reviews lightly, but this experience was unacceptable. This company may have good ratings, but if something goes wrong, you're on your own. I would not trust them again--especially if you're traveling with children.

Our family uses Vick at Route 66 Cab Company to get us to LAX for business and pleasure travel…read more Vick is awesome, he goes above and beyond. He's excellent at customer communication and services, punctual and professional, friendly and his car is spotless. I highly recommend Vick. John Sheehan Managing Attorney The Barnes Firm. Monrovia resident.

Stress-free experience. Reliable service at a great price…read more We have used Vick's service twice this past June 2025 and both times were smooth sailing. We had quite a bit of luggage (2 passengers and 5+ bags) and he generously accommodated us. I would recommend to let him know about your luggage situation in advance. I was worried about the LAX traffic on Friday night (as I have missed a flight before) but fortunately he knows his way around the place and got us there earlier than expected. On our second trip home, Vick kindly double-checked our flight details when there was a timezone mix-up during our route from Korea to HK to LA. Without his help, we might've been stranded at the airport. If you want a reliable and thoughtful driver then don't hesitate to call and book him. We'll definitely be using his service again for future trips and we highly recommend him to anyone looking for peace of mind when traveling to/from the airport.

I had a great experience with E&M Limousine, it's very spacious and luxurious! I would definitely…read morebook them again for future events. They were able to make my event special!

From the owner: Say goodbye to travel worries with our punctual transportation services. Reliable rides…read moreawait—reserve yours now!

Right now 6/6-6-8 2025, it's free buses on any metro bus or train…read more Free parking on the weekends in the parking lot. Weekdays is $2/day. Cheaper than LA union station which is $8/day. Very hard to navigate. Google maps says they come at this time but we had to wait 10 min longer. None of the buses came at that time 8:36am. Also we weren't late either. We came at 8:29am. Google maps says Bay 25 but the driver was picking people up in Bay 19. I'm glad caught the bus or else Bay 25 is the other side of the bus stop and maybe it wouldn't even stop. Going to downtown, we had a helpful individual that said any one of these buses on the upper lots can get you there. There are stations on the bottom of the train stations so be on a look out of where your ride is located. Either upper or lower deck.

No bus service during lunch time between 12pm - 1:48pm. Can't they hire more bus drivers? They also…read moreneed food vendors or food carts upstairs or something when people are waiting for the bus!!!

This past week we called these creeps and settled on a set price for the moving of furniture from…read moreone house to another we just bought,first they show up 2 hours late,they looked like they belonged on a retirement home,being that I had no time to search for another company I regretfully allowed them to carry on with the job,they broke 3 expensive antique pieces of furniture right off the bat,the initial job called for 5 to 6 hours but of course when someone is getting paid by the hour they will stretch it and it did to 11 hours!!!They are all very rude and unproffessional,smoking cigarretts every 10 minutes and cursing and spitting everywhere.Then when it came time to pay them off they charged me more than the pre-arranged price and insulted me and my whole family in a very disruptive and arrogant manner,and threatened to harm me and my family if I did not pay them in cash!!! I was forced to call the police but they were gone by the time they came.This is a very strong warning to future customers that may want to hire a moving company,hire anybody but them.

I love San Gabriel Access Parastransit the reservationist are so friendly and never have any…read moreproblems with the dispatchers or drivers. They are all so professional and make our rides so pleasant and safe

This review is about the dispatch department. The drivers and reservation people are great. The…read moredispatch department doesn't give a rats ass in Hell about their riders. Anyone reading this knows it's true. I recently booked a trip and sat out on the street and the van didn't come. 34 hours earlier I booked the trip and they said they didn't get around to it. Recently I filed a complaint about my wheelchair being broken and still haven't heard from them. I hope they lose their contract with Metro

Me encanta !! Recepcionista muy amable y con Excelente…read moreservicio!!!!!!! Compré boleto de El Monte para CVX Tijuana. Definitivamente recomiendo estos transportes!!!

This is a review I honestly wish I didn't have to write, but people need to be aware of what can…read morehappen when using this service. My sister recently used Executive Line Bus, which advertises transportation from Baldwin Park to the TJ airport area. I dropped her off in Baldwin Park and everything seemed normal at that point, but what happened on the return trip from Tijuana is something that, in my opinion, needs to be investigated. According to the schedule, my sister was supposed to be picked up in TJ at 8:00 in the morning. She arrived at the pickup location on time and waited. And waited. And waited. The problem was not just the delay. The problem was the complete lack of communication. No updates, no clear explanation, no sense of urgency for someone who was essentially waiting to get into a stranger's vehicle in another country. That feeling alone is incredibly stressful and honestly unsafe. When you are relying on transportation like this, especially crossing borders, timing and communication are everything. Instead of leaving at 8:00 AM as planned, my sister did not actually leave until around 11:00 AM. That is a three hour delay with no proper coordination. Imagine if she had a flight to catch. That would have turned into a complete disaster. What made the situation even worse was the response from the company representative, Yessenia. Instead of acknowledging the frustration or taking responsibility for the situation, my sister was told she had to pay another $10 just to get on the later 11:00 ride back to Los Angeles. At that point it wasn't even about the money. It was the principle. When a company causes a delay and a customer is stranded waiting, the last thing that should happen is charging them extra just to get home. The entire experience felt careless and honestly alarming. When people are traveling between cities and countries, reliability and safety should be the priority, not squeezing a few more dollars out of someone who is already stuck. This situation left us feeling uneasy and unsafe, and I truly believe this service needs better accountability and communication before more people end up in the same situation. Esta es una reseña que honestamente me gustaría no tener que escribir, pero creo que otras personas deben estar alertas sobre lo que puede pasar usando este servicio. Mi hermana utilizó recientemente Executive Line Bus, que ofrece transporte desde Baldwin Park hasta el área del aeropuerto de Tijuana. Yo la dejé en Baldwin Park y todo parecía normal en ese momento, pero lo que ocurrió en el viaje de regreso desde Tijuana es algo que, en mi opinión, debería investigarse. Según el horario, mi hermana debía ser recogida en TJ a las 8:00 de la mañana. Ella llegó al punto de encuentro a tiempo y empezó a esperar. Y esperar. Y seguir esperando. El problema no fue solo el retraso. El problema fue la falta total de comunicación. No hubo actualizaciones, no hubo explicación clara, y no hubo ninguna urgencia por ayudar a una persona que básicamente estaba esperando subir a un vehículo de desconocidos en otro país. Esa sensación es muy estresante y honestamente insegura. Cuando dependes de un transporte así, especialmente cruzando la frontera, el tiempo y la comunicación lo son todo. En lugar de salir a las 8:00 AM como estaba planeado, mi hermana terminó saliendo alrededor de las 11:00 de la mañana. Eso es un retraso de tres horas, sin coordinación adecuada. Imagínense si hubiera tenido un vuelo que tomar. Habría sido un desastre total. Lo que empeoró aún más la situación fue la respuesta de la representante de la compañía, Yessenia. En lugar de entender la frustración de mi hermana o asumir responsabilidad por el problema, le dijeron que tenía que pagar otros $10 dólares para poder subir al viaje de las 11:00 de regreso a Los Ángeles. En ese momento ya no se trataba del dinero. Se trataba del principio. Cuando una empresa causa un retraso y deja a un cliente esperando, lo último que deberían hacer es cobrarle más dinero solo para poder regresar a casa. Toda la experiencia se sintió descuidada y, sinceramente, alarmante. Cuando las personas están viajando entre ciudades y países, la seguridad y la confiabilidad deberían ser la prioridad, no simplemente hacer más dinero. Esta experiencia nos dejó con una sensación de inseguridad y creo que este servicio necesita mucha más responsabilidad y mejor comunicación antes de que otras personas pasen por lo mismo.