I have been to this Providence Urgent Care office in Torrance 2 times in the last four years. Both…read moretimes, I was taken care of by Dr. Issa M. Botros. He is such a Great & Caring doctor. The staff members do a Great job. You can see the staff members really care about the people that come into there urgent care office. The office is Clean, Comfortable & the staff got me into see the doctor really fast. I didn't have to wait a long time in the waiting room to see the doctor. The first time I had Covid. The second time I had a broken bone in my foot. Both times they took care of me.

Came in for a potential infection. Got skipped over by all other patients during the wait until we…read morementioned that we had been waiting for over an hour. When we arrived on Monday at 3:50 PM, I was the third person in the waiting room. More than 5 other patients came in after and were called in before me during the hour wait. I understand some circumstances are more important, but to not be updated and skipped over by literally every other person who came in was a bit disrespectful. It was only when my wife stepped out for a min and they accidentally thought we were a new patient coming that we told them we've been waiting for over an hour that they pretended to look at our status I'm queue. Interesting in that moment they said we're coming up soon and just happened to be the next person to be called in. Called in at about 5PM from our 3:50 check in time Doctor was friendly. Saw us for less than 5 mins and prescribed us an antibiotic. Literally could have just called me in to do this and I could've been in an out in minutes. Front desk staff was friendly during check in and check out but not really apologetic for the wait time or skipping us over for evryone else that came in.

Five stars is not enough for Anulika Chilaka at Lifeline Walk-In Clinic in Torrance…read more Anulika is exceptionally knowledgeable and highly skilled. You can immediately tell you are in the hands of someone who truly understands medicine at a deep level. She is thorough, thoughtful, and incredibly sharp in her clinical judgment. She does not rush through visits. She listens carefully, asks the right questions, and explains everything clearly so you fully understand what is happening and why. What truly sets her apart is the way she makes you feel. She has a calm, confident presence that immediately puts you at ease. Even when discussing complex or concerning issues, she communicates with clarity and reassurance. You leave feeling informed, supported, and confident in the plan of care. It is rare to find a provider who combines such strong clinical expertise with genuine compassion and professionalism. Anulika clearly takes pride in the care she provides and it shows in every interaction. If you are looking for a provider who is intelligent, confident, thorough, and truly invested in her patients, Lifeline Walk-In Clinic is the place to go. I would recommend her without hesitation.

I wanted to have my BP taken, so I chose this place because it had all 5 stars. If you're wondering…read moreif you should believe the hype, BUH-LEEEEVE it!!!! They open at 9am and I arrived at 9:02. I was greeted warmly by the receptionist and handed a super short sign in form which basically consisted of my name. I gave her my ID and insurance card and paid $40. Very soon thereafter I was seen by two nurses who asked me a ton of questions, listened intently to my answers and then asked follow up questions. They took my BP three times and in each arm. Explained to me that my BP was fine and gave me suggestions as to what might have spiked it in the first place and ways to keep that from happening again. I left the office feeling seen and more importantly, cared for. 10/10, highly recommend.

This place is close to my house and was easy to book an appointment. Just a bit of downside is the…read morefront desk who checked me in seemed a bit rude/passive aggressive. Even seeing her interact with other PA/employees I noticed she seemed to be staring/glaring at them and not responding when others spoke to her. It honestly didn't leave a good feeling with me as a patient. (Have another family member who went here as well with same observation.) Care was very detailed. But there is a bit of a wait even though you have an appointment. But think it was a busy day for them. Parking lot is available. Need to get a ticket when you enter. And there is validation so don't forget to get it validated before you leave!

I was just coming on here to confirm there hours so I can take my son but I've realized I never…read morewrote a review.. so here we go. I've been bringing my son here for over 3 years and it's my go to urgent care if his primary can't see him. The staff are always very nice and welcoming. The care We get From the Dr/NP is the always great. Love this place!

Been here for years I appreciate it great care from the doctor been coming here for 20 plus year's…read moregreat care

Horrible service. Took insurance before appointment. Arrived at appointment. Was met at door by…read moredoctor whose first question was "What is your insurance?" Was told they don't take this insurance anymore despite taking it before and not notifying me otherwise.

I encountered a very upsetting situation at Torrance Memorial Urgent Care today. I brought my son…read morein due to chemical irritation in his eyes, which is clearly an urgent situation. After completing the paperwork, a staff member named "Lauren" (white late 20-ish year old) informed us that because this was a work related injury, we needed to contact his employer's HR department, as they are not a workers' comp facility. I asked her directly if that meant they could not treat him despite the urgency, and she REITERATED that we needed to go through HR so they could refer us elsewhere. Feeling frustrated, I initially left but returned to ask for her name. At that point, her explanation changed. She stated, in a very condescending and disrespectful manner, that she had intended to say they would see him, but that I didn't let her finish. ALL BULL -she was clearly finished. I told her that she was now saying something different because I came back to ask for her name and was not going to put up/accept the fact that she turned us away. I totally called her on her BS. Maybe she is used to talking down to people, but I didn't take her shit. Overall, this experience was extremely frustrating, especially given the urgency of my son's condition. Based on this interaction, I would not recommend this facility due to the lack of professionalism. I see that others on Yelp have complained about the front desk staff..so yeah, looks like THEIR HR department needs to do some work. UPDATE 04/07/26 - left the office manager a message on Friday, April 3rd for her to call me. No call back yet. This just shows they don't take this type of stuff seriously.

As a first-time patient, I'm so grateful I chose to come here instead of going to the emergency…read moreroom! I arrived at 8:55 a.m. and was in a room by 9:20 a.m.--the wait time was incredibly quick. The doctors and staff were kind, attentive, and very helpful. I couldn't be more pleased with my visit. Choosing this facility saved me from what likely would have been a five-hour wait at the emergency room. If you're not experiencing life-threatening symptoms, I would absolutely recommend coming here first. You'll be in great hands! Shout out to Doctor.Nakkim,MD Eric C

Today was my second time utilizing AFC, due to the great experience I had previously. They did not…read moredisappoint! Louise at the front desk is very friendly and empathetic. Janella, the medical assistant, was also very friendly and listened intently to my symptoms. My PA encounter was with Kerwin, who was also very friendly and thorough with his exam to confirm what was ailing me. I recommend AFC Torrance to anyone who wants a courteous, friendly and positive urgent care experience.

Avoid this place! They are thieves and incompetent. I'll start with the incompetence-brought my 2…read moreyear old and they said he just had a viral infection and could test for Covid (without being seen by a PA first). I declined and said I wanted to see the doctor. The PA comes in and says 'well based of what you're describing he just has a viral infection nothing we can do.' I KNEW something was wrong so I left and I took my child to another urgent care. By this time he was having trouble getting enough oxygen and all the doctors immediately ran in and he was diagnosed with pneumonia. Can you imagine if I would have just taken him home? The doctors at the other urgent care immediately knew he was ill! I would NEVER return to AFC and tell all my family to avoid it at all costs. Aside from that they steal! They charged me way more than they should have for my co payment and when I questioned they got annoyed and got even more annoyed when I asked for a printout of my visit with receipt. I got bill in the mail that shows I never paid copay (good thing I asked for that receipt) in total I was overcharged $465. I called them, left numerous messages and called the billing who only told me that the instructed AFC to return payment. Have they done that? No. Will they ever? No. They just dodge messages and calls. Please please please find someplace else to be seen and if you have no other choice save your receipts.

Thank goodness for Peninsula Urgent Care. It was clean, serene, like a mirage in the night. Called…read moreour local Exer, 3 hour wait all day! My kid couldn't hear out of one ear, has been hacking up phlegm like an old smoker for a month . The provider was kind , thoughtful, thorough ,highly intelligent and beautiful. she looked like a ballerina or an angel to me. so grateful that my kid lagged out for an extra 20 minutes and we had to find an urgent care that was open later than 8 pm - and new to us. I would've paid any price at this point but thank God they took our insurance. definitely highly recommend ...thank you ladies.. for all you do.

Turned away at the door needed medical attention. We went…read morein at 9pm (an hour before close) to an EMPTY waiting room and they told us they aren't taking any walk ins. Why have business hours if you aren't going to abide by them? When people are seeking medical attention having correct information is extremely important. The front desk guy was so rude and dismissive and unprofessional.

Came here for a work injury, the staff was friendly, fast, efficient. Morgan was my doctor and was…read moresuch a pleasure to deal with. Highly recommend this place.

The facility is nothing fancy - but the staff is amiable and efficient, professional and thorough…read more I did call ahead to make sure my Medicare plan was accepted (four prior phone calls to four other facilities were extremely frustrating) and feel very fortunate this Urgent Care does accept the plan/administration. Thank you to the physician's assistant, Ms. Yoo, who is an excellent listener and observer, along with being clear and concise with post-visit instructions Bless the staff and management of Urgent Care Center of South Bay. (*Note that I am old and grumpy - and I rarely rate anybody or anything with the max amount of stars; this was an extremely useful and satisfying experience.)

I try to come here for the convenience as it's close to my home but all the employees and medical…read moreteam are so professional friendly and they provide excellent service .. I'd rather go to this clinic than a larger medical facility if I know they can address my medical issues and they've never disappointed me .. this clinic is outstanding!

Well, let me say how wonderful our experience went with PA Kyle Ramos. My mom had severe pain so we…read morewent to United Urgent Care close to her home. The office staff quickly checked us in and made my mom as comfortable as possible. PA Kyle was respectful and his bed side manner towards my 90 year old Mom was warm and caring. He patiently explained test results, prescriptions and made sure we were all set for follow ups with my mom's GP. The staff and office personnel are efficient and courteous. If you have an urgent medical need, go to United Urgent Care in Carson.

Dr. Chen is simply the best PCP I've ever had. She is very attentive and always eager to help you…read morewith health issues. As others have said she is very responsive in MyChart and her team is as well. I hesitate to write this review because I don't want to lose availability with more patients but she is that good!

Dr. Lillian Chen has been an incredible and attentive primary care physician for my father. She…read moreconsistently takes the time and care to help us work through both major and minor health issues with thoroughness and compassion. Dr. Chen has gone above and beyond in securing timely prior authorizations and coordinating his care across specialties, which has made a meaningful difference in his health journey. She is exceptionally responsive on the patient online gateway, always addressing questions and concerns in a timely and thoughtful manner. Even when she is away or on vacation, she ensures continuity of care, and we never feel that my father's health needs are left unattended. We feel very fortunate to have Dr. Chen as my father's PCP, her dedication, responsiveness, and genuine care are truly outstanding.