I called ahead to see if they had something I was looking for in stock. The dude that answered the…read morephone was able to locate the item and put it on hold for me. I went to the cashier to let him know I had an item on hold, paid, and left. I only go to Dunham's if I'm looking for a specific item that I can't find elsewhere (locally). This Dunham's isn't in a very nice area. The shopping center is pretty deserted.

Purchased my first gun today. I was nervous, guns are new to me. The firearms sensei was Jason…read more He walked me through the process, helped me make the right purchase and it was obvious he is an expert. He was kind, informative and helpful. He gracefully helped the "real" gun owners as he processed my purchase. The entire staff was excellent.

Why they have a great Selection, they are a little on the higher prices. I ordered a fitted hat…read morefrom them used their sizing chart. I got the hat peeled the stickers off and put it on while on my way out the door, the hat was to big. I put it back in the box did my online return and ordered the smaller size. I got my original order that I returned back saying they wont accept it. Now I'm stuck with a hat that wont fit and customer service just says sorry. That was my last purchase from Rally House

The store is so overcrowded that it's like a maze to get around, it's definitely not ADA-compliant…read more The employee I asked for help from (I think her name was Kylie), spoke to me like I was stupid, and told me to go find another associate. Alix ended up helping me, and he was completely different than Kylie. He was super nice, helpful, and actually seemed to know what he was talking about.

Cool bunch of guys, quiet Store. like anything else prices raised up in the winter if you want…read morecheap stuff in the winter, buy in the summer. Vise versus for other seasons. Great very organized, selection of used very good quality sports gear.

This is my first time back to REI in a few years. I was very disappointed with how I was treated…read moreand the lack of professionalism demonstrated by the personnel in the shoe department. We were not greeted nor spoken to in a courteous manner. We recognized the store personnel were busy assisting other customers so we took the initiative to look at shoes and found a design we liked. We brought the selection and waited until an attendant was available. The attendant was rude and condescending in tone, insisting I was mispronouncing the shoe brand name. I found this very unprofessional in how it was communicated as well as she thought it was necessary to bring this to my attention. I didn't appreciate this type of customer service. I will not return to this REI nor recommend it to my friends anymore.

My mountain bike needed some tuning up and Jason did a great job of taking his time and taking…read morenotes before he gave me an assessment of what needed to be done. Based on the things that the bike needed, Jason suggested comprehensive tuneup which did save me some $. Overall, I am happy with the speed at which they worked on the bike. I got a text message that the bike was ready to be picked up. Jason knows what he is talking about. Everything went well.

The new website is brutally slow. I'm in the market for new skates and had every intention of…read morebuying from Perani's. Since it has changed hands I figured I'd still shop there but found the website unusable. Too bad.

Very informative employees that helped me find whatever I needed. Great sharpening! Great place to…read moreshop!

I had to go in to get that tag that's attached to clothing so you cant steel it removed, it was…read moreaccidently left on there from an online order. The manager was amazing so thoughtful of me and my time and inconvenience, I was so happy manager Michael Roz was working. He is defiantly an asset to Dicks. Ill buy again with customer service like this! Thank you

The cashier and especially the manager can show a little pride and work just a tad faster. I don't…read morethink they are ringing up orders fast enough to pay for the cashiers hourly wage. One cashier with 7 people in line. The manager just standing around looking at the line and doing nothing.

Used to love Dunham's. They sell good products at reasonable prices. But their declining customer…read moreservice and support of their products had declined greatly. I recently purchased a canopy at the Dearborn Heights, MI store and upon setting up for the first time, the corner seam ripped. When I worked for Dunham's we would have returned the defective product and dealt with the mfr. Now Dunham's just hands you (the customer) a phone number and says good luck dealing with the mfr. In today's customer centric retail world, that is not acceptable. If this is how Dunham's chooses to treat customers, I fear they are not going to remain competitive.

I swore I would never return to this dumpster fire of a store & yet here I am eating crow for…read morebreakfast- thanks to a Dunham's lover who gave me a gift from here. Honestly I would have changed my previous review to five stars if it was based solely on the interaction with the cashier. He was kind, helpful, competent & went above & beyond to assist me in returning a sweater I had gotten as a gift. I.n order to refund me he needed a manager override. He paged the manager twice. Mind you, there was literally two people in the place. After waiting for 20 minutes for the manager to make an appearance, the manager strolls out from what I assume is the front office casuallu strolls out with zero shards of urgency. He says nothing to me not his employee (rude as hell on both accounts) & punches his number in before strolling away. No "sorry for the wait!" Or "thank you!" To his employee. Just despicable. No wonder this place is going out of business!

Beware - Greasy Tactics and Counterfeit Items at an "Authentic" Collectibles Show…read more I attended a Card Show hosted by Pro Sports Zone, which markets itself as an authentic collectibles store. To my shock, counterfeit Labubu figures were being sold right on the store owner's table. When I informed the owner, he brushed it off, saying, "It's not my problem -- the jewelry guy is selling them." The reality? He was selling them for that vendor, on his own table, while the vendor failed to disclose they were fakes. When confronted about selling counterfeits at an event advertised for authentic items, he claimed it wasn't his responsibility to verify authenticity -- an incredibly greasy and unprofessional stance for a so-called collectibles expert. On a separate review page the owner tried to skirt responsibility by saying he was only a vendor, but didn't include that he was the proprietor of the vendor show and allowed the counterfeits to be put on his own table.​ This disregard for integrity is unacceptable. I have reported Pro Sports Zone to the FTC, the Attorney General, and Popmart's copyright infringement department. If you value authenticity, ethics, and respect for the collecting community, avoid Pro Sports Zone and any events it hosts. Supporting counterfeit sales -- and then dodging responsibility -- is the lowest form of business.

This guy has it all. If he doesn't have it, he will find it.,Lions and Wings selection is great. I…read morehave been to a couple signings he has had over the last few years. Everything has run as smooth as can be expected. (Hutch was only supposed to be there for 2 hours but stayed until everyone got what they wanted.) I just don't see what others are complaining about. Return policy is posted on each register about 12 x 12 size.

I hope Laurel Park can make a comeback. The food court only has one restaurant in operation and…read moresignificantly less tables in the center though no one was using them at the time of my visit. Many stores feel like a "revolving door" as there are several spaces available for leasing. The businesses that are there, mostly felt like "pop up options" for patrons to explore. Interesting to browse though not enticing enough to actually make a purchase from. The key players at this mall that would continue to draw customers in are Von Maur, H&M, and Pro Sports Zone. Their selections are vast and consistent.

This place used to be, but now, it is a shadow of what once was. It is sad, but telling that we are…read moreno longer a mall society by how many businesses have shuttered. I used to come here as a teen and my kids even came here as toddlers, but there is not that much for us currently. Bar Louie was not even open, and I am not sure why. We came here for the used book sale, which was okay, but not enough popular books that you can find at a discount at even Walmart, Target, or Meijer, so I came home with nothing. I would come back for the few open stores, but I would most likely shop elsewhere first.

Very satisfied. An honest, family run business with service dept on site. No third party hassles…read more My new elliptical needed a small part replaced. One phone call takes care of it. I've bought three pieces of equipment from them. Tom Livonia, MI...don't know how Yelp has me listed as living in San Francisco...although I love San Francisco

I am very impressed with Fitness Things!  As a psychotherapist, I always preach the importance of…read moreexercise for our mental health and with the closure of my health club during Covid, I wanted to purchase a piece of equipment for my home which seemed overwhelming. My salesperson, Burny, (that's how he spells his name) was very informative and helped me select the best elliptical for me that was within my budget. Mike arranged for my delivery that was seamless and the delivery staff was incredibly respectful which made the entire process extremely easy. We set a time for the delivery and they were prompt. I have used my elliptical almost everyday and it has been a life saver for me during Covid because I have been VERY busy. Even though my gym has reopened I resigned from my club because the ability to workout at home has been lifechanging. I cannot recommend this team enough because treated me like a valued client even though it was my first purchase. It will not be my last!