A negative review of Knoxville Auto Pros was posted from this email address several months ago. It…read morewas entirely bogus and NOT written by me. When they serviced my vehicle for an air conditioning problem that no one else was able to fix, they were thoroughly friendly and professional. The cost was very reasonable and the A/C has been working great ever since. I highly recommend them and I have referred others to take their vehicles to them.

Excellent service! Honest, professional, and quick turnaround. They explained everything clearly…read moreand what to prioritize. They did great work on my older BMW 330ci. I'll definitely be coming back for the other repairs I need done and recommending them to others.

I took my car to get washed here as I was getting it ready to get it listed for sale and well, I…read morethink they did a pretty good job... minus the part where they forgot to vacuum... the trunk. I decided to bring my place here to a local business to support the businesses around Oak Ridge and where I lived and well, I think it was an honest mistake. They were really nice when I brought it in, and told me the price right there in the parking lot. However, the prices they quoted me when I pulled in differed from the prices that I looked up on their website! If you're going to change the prices, you would think that the prices on the website would change as well... nope. Instead of what was listed on the website, a car wash as well as vacuumed interior for a total price of $29.99 (Standard Wash), I was quoted for $35 when I got there. Maybe that was a tip included? No idea. Anyways, I didn't ask any questions as that was a local business. Will I bring my car to get it washed here? I don't know, I might have second thoughts. They also do window tinting here which is pretty nice and I will probably consider bringing my car to get that done here as I saw the equipment used was pretty good and they also give a lifetime warranty. However, when it comes to tinting it usually lasts forever if it's installed correctly. If you have a trunk. Make sure you pop that open for them to vacuum as well. I didn't and well, wasted some money in the process and not getting everything I paid for. My fault.

I had a great experience with my car service today. Danny was very understanding with my difficult…read moresituation and I was very pleased how he handled it. I think they have a great team and perform processional work on your vehicle. They'll help to fit your schedule and have reasonable prices. I would highly recommend this Details shop for window tinting, car washes, and other detail services.

The service we received today was outstanding. We were in a pinch and they took no time at all to…read morehelp us fix our tire. We can't thank the two enough that we're on duty working hard today. Your hard work did not go unnoticed. Thank you so much for The Baileys with a boat trailer.

When was the last time you asked the repair man "How much do I owe you"? to be told "You don't owe…read moreme a thing"? The folks at GT adjusted a replacement part they did not install and did so with a smile and refused payment for their efforts this very day. What a wonderful courtesy that I am delighted to acknowledge, and we are grateful for such a gift. It WAS a potential safety issue that COULD have been 'nasty' but now is of no concern, thank you to the PROFESSIONALS and courteous folks at GT Discount Tire Pros, Andersonville, TN. Respect and gratitude. EARNED.

Got new tires here and have had a rotate/balance done as well…read more Staff is friendly and quick to help you when you arrive. If they can get you in they will. They have a few chairs in the main area but it would be more ideal if you had a ride to leave from someone else or use their complimentary shuttle service. Prices are reasonable and the service is usually quick. So reviewing from the tires-only standpoint I would recommend. If I ever get service done to anything else I will update the review.

I have been getting my cars serviced here for over 20 years. They are honest and will tell me what…read moreNEEDS to be fixed now and what can wait a couple of months. They have the best tire prices and will help you pick what works best for you, your driving style, and your budget. I also appreciate a ride home or to work while they work on my car.

We brought our vehicle in to diagnose and fix a specific issue, but instead of addressing the…read moreproblem, we were given inconsistent information and told the issue was caused by things that were never mentioned during the initial visit. We were also told the vehicle had been driven an excessive number of miles since the last visit, which is simply not true. When we questioned this, our concerns were dismissed rather than explained. In the end, the original problem was never fixed, yet we were still expected to pay. We felt misled and rushed off without a resolution. This was a frustrating experience, and we will not be returning. I would not recommend this shop if you're looking for honest communication and proper repairs.

Great staff, a clean and well-run operation, and highly attentive service on my truck.read more

Mike is an "ole school mechanic" he has worked on our cars and serviced our cars for 7years. He has…read morereasonable prices and reliable! We have called him last minute for servicing our cars and he has worked us in or got us in promptly that week. If you are needing your car worked on or serviced he is your guy!!!!! You won't be disappointed.

DO NOT GO HERE. It's been two months of stress and going to be financially hard to recover after…read moreRay Varner messed up my truck. I brought it in to quick lane on 1/22/24. Got an oil change. That was $90. Truck was running but not great. I could drive it. They set me up with a service advisor Mike. I made an appointment with Mike for the following week. I brought it in to Mike. Waited 45mins to an hour. Mike tells me it's the timing chain. He has to order parts and it'll be a week. After a week I start calling to check in. Mike says waiting on one last part for my timing chain. Call him again and then find out he retired and I'm put on to a new guy. Tell him the same thing Mike told me. I needed a new timing chain. (Even though they did replace mine 3 years ago). I spend a month calling where are the parts etc. FINALLY get it in. Turns out it's not the timing chain it's my turbo. I end up getting a turbo replaced and the other turbo that they had replaced 6 months ago. THEN I'm told I need a whole new engine. So I spend $3500 on a new turbo for a truck that doesn't even work. It's ran decent before I took it in and now it doesn't even work. And while all this is going on I'm renting a truck daily. After calling around to other Ford dealerships and techs. Turns out this is not normal. Before putting in the turbo they should have known it wasn't going to fix. It. Never mind I have been bringing my truck here and only here. Thought I was building a trustworthy relationship. Turn out they don't care about the customer at all. Truck also came back without my bug guard. So disappointed.

I generally do not visit my selling dealer for 'normal' maintenance items. If I can throw my…read moredollars toward a small, indy shop that provides quality service, I will always do so. However, this week held the arrival of a factory recall, my first. With frequent trips to W Texas, one needs a dependable set of wheels under the seat - where exits can be 100 miles apart, and often no services at those scarce 'ranch' exits. So, off to Ray Varners. A quick verify that "Yes, lets look at it! Let's take care of that!" Sure, it's a gov-mandated recall. But, the friendly hospitality Puppo & I encountered wasn't gov-mandated. Sure, one expects sales people to be friendly. But, accounting and parts delivery employees? Never encountered THAT before. They made certain that Puppo and I were aware of coffee and snacks, and even produced 'pup-friendly' snackage items for his enjoyment. I've a sneaking suspicion that several lunches were a bit lighter by the time our recall was complete! Plus, the shop area WAS almost surgery level clean! My White Mule was returned 'government-ready' in less than 20 minutes! NO recall hassle, here! Should I ever be in the market for another vehicle, I will certainly be leaning towards Ray Varner as my vendor source.

te (bathrooms too). I've always brought my smaller children (4,5, 7) with me and from management,…read moreto finance, to service, all of the staff have gone out of their way to make us not only feel comfortable but like family, I love it. Since I'm military, I've lived a ton of places and have gone through the song & dance of 100 different dealerships... I'll tell you... I'll never buy a car from anywhere else. The process at FOX TOYOTA is streamlined, everything is put on paper up front. No "magic pen" that puts down mystery dollar amounts and fees. No "computer errors" in finance that load more fees...Walt is 100% forthcoming with everything and has no issues breaking down anything from vehicle specs to financial terms. The WORST feeling is to drive away from a dealer in a vehicle you aren't completely satisfied with with a sinking feeling about the finances behind it... I've been there, BUT , never at FOX TOYOTA. Everything about them is fantastic and I'm a customer for life. !! Thank You Walt & Fox crew This is the 3rd Car I purchased from this location with Walt... first off the dealership itself is immaculate (bathrooms too). I've always brought my smaller children (4,5, 7) with me and from management, to finance, to service, all of the staff have gone out of their way to make us not only feel comfortable but like family, I love it. Since I'm military, I've lived a ton of places and have gone through the song & dance of 100 different

I had a great experience buying a vehicle from Fox Toyota. My salesman, Bryson was knowledgeable…read moreand personable and explained everything throughout the process, down to every number, which was a big help considering I'd never purchased a vehicle on my own. I didn't feel pressured making any decisions. All the employees I spoke with were friendly and helpful. The engine light came on in my car 3 days after leaving the lot and when I called, they took it in same day free of charge and provided me with a loaner car until they can solve the issue.