We brought our vehicle in to diagnose and fix a specific issue, but instead of addressing the…read moreproblem, we were given inconsistent information and told the issue was caused by things that were never mentioned during the initial visit. We were also told the vehicle had been driven an excessive number of miles since the last visit, which is simply not true. When we questioned this, our concerns were dismissed rather than explained. In the end, the original problem was never fixed, yet we were still expected to pay. We felt misled and rushed off without a resolution. This was a frustrating experience, and we will not be returning. I would not recommend this shop if you're looking for honest communication and proper repairs.

Great staff, a clean and well-run operation, and highly attentive service on my truck.read more

The service we received today was outstanding. We were in a pinch and they took no time at all to…read morehelp us fix our tire. We can't thank the two enough that we're on duty working hard today. Your hard work did not go unnoticed. Thank you so much for The Baileys with a boat trailer.

When was the last time you asked the repair man "How much do I owe you"? to be told "You don't owe…read moreme a thing"? The folks at GT adjusted a replacement part they did not install and did so with a smile and refused payment for their efforts this very day. What a wonderful courtesy that I am delighted to acknowledge, and we are grateful for such a gift. It WAS a potential safety issue that COULD have been 'nasty' but now is of no concern, thank you to the PROFESSIONALS and courteous folks at GT Discount Tire Pros, Andersonville, TN. Respect and gratitude. EARNED.

My son took his car to them because it was overheating they told him it was the thermostat and that…read morethe water pump was going bad he told them to go ahead and fix it over $600 later he gets it back and it's still overheating now they're saying it's a head gasket got extremely rude with him when he asked them why did they tell him that it was the water pump and thermostat after that he asked them if they would go ahead and change the head gasket and they said they did not want his business anymore I would never never recommend this company they're liars and cheats

I have a 2000 Nissan Maxima with 235K miles. This is the second time that I've taken my car here…read more The first time, he saved me at least $200 when he rebuilt my alternator. I don't live in Knoxville, but I definitely schedule maintenance when I'm back in town. Although I've been to Firestone and others for my routine oil changes and care care needs when not in Knoxville, they have given me a thumbs up on the condition of my car, even though I knew something was off. Kyle took a quick drive in my car and knew exactly what was wrong. I had to replace two motor mounts, which were a pretty penny, but considering it would have cost considerably more elsewhere, I was OK with it. Plus, she purrs like a kitten again. Hours are M-F, but sometimes will allow for pick up on Saturdays. Kyle is a class act! You won't be disappointed and your pocketbook will thank you!!!

I had my brakes done back in January. They advised that I had a oil pan gasket leak. I took it back…read morein end of March beginning of April to have that fixed. It was supposed to be fixed and they said that I now had a timing chain issue because they saw a chunk of the guide in the oil pan. Quoted $2500 to fix that. I got a second opinion. My brakes needed to be redone because they didn't grease the pin on drivers side, the oil pan gasket wasn't sealed correctly and my timing chain is not broken. I did have a transmission leak. It has all been fixed!!!!! For less than $600. We will not be going back there.

I called in today because my car didn't have a/c. Brandon was very nice and got me in! They fixed…read moremy a/c for a reasonable price! Great service!

Was told $45 to put my tires on that I with me he told me $40 if I took my old tires 45 if it…read moredisposed of my old tires and when he was done he told me it was $90 I was very upset I would have never agreed to that in 2 weeks prior to that I bought a almost new tire from him he got rid of my old one and put it on for $50 so that don't even add up I'm very unsatisfied and won't go back

yesterday right before 6 I reached out about a screw in my rear tire. literally less than 16 hours…read morelater they had not only fit me into their busy morning but the owner had discussed getting new tires at a great value! Edward understood my line of work and being on the road a lot and showed care in finding a great warranty with roadside! these things never happen this quickly but it did here and I will never visit another shop! Thank you Edward and the hard working guys you have!

Had problem with my BMW traveling from KY to NC and was so lucky to find Webbs just off the…read morehighway. They were so friendly and knowledgeable and got me back on the road in no time after engine trouble. Highly recommend Webbs Autocare!!!

Hate to write this review, been taking my car here for years but that's going to end immediately…read more They are grossly inept and incompetent, and I no longer trust them to do what's right or fair. I took my car in for an oil change and asked them to look at the rear brakes, they told me I needed to have my rear brake pads replaced. OK, I did, and the charged me about $360 to do it. About two weeks later, the rear brakes started screeching loudly and I noticed a clicking sound, I knew something wasn't right and took it back them. They said problem fixed, it wasn't, started doing the exact same thing about a day later. Took it back about two weeks later, same result didn't fix the problem, brakes still screeching. My brakes weren't screeching until they worked on it! I wound up taking my car to AutoExtend in Powell and they told me that the way Webb's had tightened my emergency brake had basically burned up the rear pads that they had installed, they destroyed their own work! AutoExtend fixed my brakes, replaced the rear pads and drums all for $306. I should have known this place was going to hell when I stopped in and asked Brian if he could put in a high beam light for me. He said he would for $55. Really? Also, Brian straight up lied to face about my appointment time. I came in on a Thursday and he told me, "You made an appointment for Tuesday, don't you remember?" No, because I didn't do that. I can't do business with people I don't trust. This is a dishonest business and I'm going to let everyone I know who they really are. One of my worst experiences ever!

Great job very convenient way to to get work done. Reasonably priced…read more For anyone who has a busy schedule it is the best way to get work done on your car

Gives a quote then makes excuses why he can't do the job! I gave my exact location and the engine…read morecodes that were displayed. You can see by the response from him the type of service you can expect. I got this response from him to my request: "With the drive and driving Theirin due to the location your at there's a lot of back and forth after so I wouldn't be able to". I took that to mean "I can't do it" Am I wrong? Such a classy guy!

A negative review of Knoxville Auto Pros was posted from this email address several months ago. It…read morewas entirely bogus and NOT written by me. When they serviced my vehicle for an air conditioning problem that no one else was able to fix, they were thoroughly friendly and professional. The cost was very reasonable and the A/C has been working great ever since. I highly recommend them and I have referred others to take their vehicles to them.

Excellent service! Honest, professional, and quick turnaround. They explained everything clearly…read moreand what to prioritize. They did great work on my older BMW 330ci. I'll definitely be coming back for the other repairs I need done and recommending them to others.