I used this travel for my trip.Found outstanding service and I could not be more satisfied. Will…read moredefinitely use them again when planning a trip.Ms.Demeter served me to 100% satisfaction!Many thanks for that! John A. Vancouver

False advertisement. We purchased some tickets to Ghibli museum in Tokyo. The info clearly said on…read moretheir website that $10 for the tickets and $5 fee and taxes will be collected for each ticket, which was fine. When we were actually at the shop, they charged us an extra $10 on top of that without good explanation. Shady practice!

* Best spot to pick up Japan Rail Passes in Vancouver *…read more This travel agency is hidden away in the basement of the Fairmont Hotel Vancouver. It shares space with the JTB Global Assistance service desk that helps orient the thousands of Japanese tourists that arrive in Vancouver on JTB package tours. So skip the mega sized mega overpriced boxes of maple Pocky set up to be sold to Japanese tourists that find it convenient to purchase from Japanese speaking staff instead of walking about 5 minutes down the block and purchasing at local prices. But it IS a great spot to pick up JR Rail passes. The passes are similar to Eurail Passes, but much less complex. Basically you just decide the number of days, and if you want regular or Green car (first class). They are a fabulous deal, and are only available to people who don't live in Japan. I got a pass which cost less than a simple roundtrip on the Shinkansen, and it allows travel on any JR train nationwide. Fabulous! They are a really great way to explore the country on a fast, easy, and efficient rail system. Thank you JTB Vancouver! Can't wait until I get to use the pass again!

Vacation Planning + Review…read more EDA Travel Ltd is a nice little agency that is tucked away into a tiny shopping plaza. It is by far one of the smallest places you'll find with almost no way to recognize it as it does not stick out from it's surrounding stores at all! They barely have any advertising or signage outside and they definitely don't have any colorful displays of anything that will draw your attention to them, but that being said, it is everything on the inside that counts; from a travel agency stand point, that is referring to their staff. Our family has been planning a vacation to Japan in Asia and a friend in Richmond recommended someone by the name of Elsa to us that works at EDA. She is a wonderful person with a definite heart that is willing to work out anything and everything for your traveling needs. She helped us organize all our travel plans from flight, taxi, tours, and hotels without a single bit of pressure. She even continued to help us shop for deals AFTER hotels have already been booked. So even after reserving hotels, she would send us information for a cheaper and better hotels around the same area, then proceed to help us do all the paper work. Our trip isn't due till mid-May, but judging from the attention to detail, friendly staff, and no pressure attitude, this trip is already looking pretty great! If you're looking for a Chinese travel agency and around the Richmond area, give this place a shot, or maybe just walk in and ask for information so you can judge their service yourself. You should be relatively pleased.

Very helpful staff, good service and great communication, price is good . Highly recommend.read more

My kid and I just applied for our Nexus cards today, after hearing amazing things about this…read moreprogram for many years, from many people (and after an abysmal 2-hour wait at the border recently when last visiting Seattle. I swore it was time to take the Nexus plunge!). I can't yet attest to the benefits of the program, as we haven't yet received our cards (we were told it takes about 4 weeks before they're mailed to us), but I CAN attest to the efficiency and organization of this Nexus center, as well as the whole application process to date. Initially I went online to apply for this program. The directions were straightforward. I was prompted to choose an interview site and date; there's a Vancouver location near me on Main Street that I had hoped to go to but the first appointment's availability there was over a month longer than the first appointments available here at the Vancouver airport (as is, I had to wait about 3 weeks to get this weekend appointment at the airport, as my kid goes to school during the weekdays). So I booked us for the airport site. I had heard that it was tricky to find the actual office at the airport, so I gave ourselves extra time. Turns out, that was unnecessary. It was simple to find: it's literally right behind the Starbucks on the third floor at the US departure area. There's a big "NEXUS" sign on the wall. You can't miss it. We checked in at the counter, and all our documents were reviewed. (Note: bring EVERYTHING. I brought way more than needed but, hey, better safe than sorry). They scanned our eyeballs (I felt like James Bond!). Then we had brief interviews, first with a Canadian officer, then with an American officer. The US officer took our fingerprints on a digital pad (cool!), and both just reviewed our documents and basic facts. Both were super nice. Then we were told the cards would be mailed to us. The whole process went smoothly and wasn't intimidating in the least. A big shout-out goes out to everyone working at this center for truly making the process so seamless.

As other commentators have noted:…read more 1. Parking lot 3 (top level) 2. Walk across bridge to US departures, nexus is located just north of the Starbucks 3. ***if you are a parent getting your kid nexus and your partner is not with you be sure to: -bring a letter stating that you can enroll the kid, signed by your partner -be sure to bring your partners passport or drivers license (also signed) or at the least a photo on your phone of the passport or drivers license