Excellent service, short wait time, very friendly and helpful provider. I will happily use…read moreCommunity Med Care for my family.

This one is our go to spot for a doc in the box. The staff has always been helpful and nice when…read morewe needed specialized help due to insurance issues. Drs are always helpful with questions. Of all the ones we have been to this one is our favorite and seems the most competent. We no longer live in Waxahachie, but we still drive out here for the service and health needs.

Walked in and said they only see new patient in the morning. The receptionist wasn't not welcoming,…read moreso I would expect the care to be any better.

I want to prerequsite this review by saying I, myself, am a Medical Assistant who has worked in my…read morefair share of Doctor's Offices... that makes me particular about where I go and what provider's I seek care from. BUT, my pickiness aside I want to give a genuine review of my two experiences at this office within the last two weeks and how truly floored I've felt as a result. My first time coming to this office was a scheduled appointment with Dr. Kimberly O. MD, for 2:30 PM. I arrived, checked in, and filled out my paperwork promptly- trying to expedite the process for the MA's working reception as I know how tedious new patient paperwork can be. I was finished with my paperwork before 2:30 hit the clock, and after providing said paperwork wasn't given a timeline or idea of when I'd be taken back. At this point there was one man and his son in the waiting room- the practice seemed very quiet and I assumed I'd be making it back fairly soon after that point. Unfortunately, I was wrong- and proceeded to sit in the waiting room for nearly 25 mins before the MA came to grab me from the waiting room... prior to which I was not spoken to or given a heads up by the front desk. No "So sorry! Dr. O is running just a little behind, she's working as quickly as she can to get caught up." No "We apologize for this wait, if you need us to reschedule you for another time slot we'd be happy to." Not even a "Dr. O is finishing up shortly and will have her MA room you." Nothing, which absolutely rubbed me the wrong way as it's in-courteous to patients to leave them in the waiting room completely clueless as to if they've even been noticed. At the 25 min passed my appointment time, give or take, I was taken back and roomed by the MA. Who was polite, but very quick with taking my vitals- to the point that anything she took was not told to me... just took my temperature, BP, etc and wrote them down, didn't once think to let me know what they were. We filled out the extensive medical chart with all my medications, allergies, medical history, etc as I am a new patient- made sure to document anything pertinent. MA leaves, I proceed to then sit in the room for 10 mins or so before Dr. O comes in to discuss things with me- trailed by a student (who I didn't mind being there whatsoever). Dr. O asked be an extensive amount of very basic medical history questions that were all asked by the MA and recorded in my chart- history of sinus infections, what do I take for them etc... that was the first thing that rubbed me the wrong way, as I felt like Dr. O had spent no time to do even a brief once over of my chart. Following this we discussed next steps, did a Rapid Strep, etc which wound up being negative- this lead Dr. O to decide on a Antibiotic and Steroid combo (what I'm typically given... every time this happens...) and then proceeds to ask me IF I AM ALLERGIC TO ANYTHING. To which I reply, YES- one of the cillins... which caused her eyes to get very large and prompt her to say "WOW, well I'm really glad you told me that!" and leave the room. Fast forward a week to today, I had to book another appointment due to my symptoms being unresolved- this resulted in another visit to the office in which there were no other patients in the waiting room... this time I was only kept waiting in the waiting room for 15 mins passed my appointment time with no courtesy heads up from the MA(s) at the front. Upon being taken back it was the same situation, except I had another person with me to witness it- quick vitals with no information offered on them without asking, etc. MA was in and out, and we then sat in the room for an additionally 20 mins waiting for Dr. O while listening to her converse in the hallway before she entered the room. Exact same play of events again, Dr. O comes in-recaps-and doesn't explain what she's calling me in-then I get sent on my way. I'm honestly ashamed at the lack of care, concern, and quality this practice upholds and to know what a low standard they set for their staff is scary to see as a professional myself. Avoid if you can!

They called me and said I needed to come in for a recheck on some bloodwork. I called before for…read morethe price because the first time I went to this place they billed my insurance over $700.00. They told me an office visit was $80.00. I went in and they said because my insurance had such a high deductible I would have to pay for the office call $100.00. I asked why when I was told $80.00. They said that was for people with no insurance. Confusing but I paid it just to get out of there. I saw the doctor for maybe 60 seconds and he said well we need to do a little bloodwork so took I small tube of blood. They billed my insurance $544.00!!!! My insurance didn't pay so they are billing me for even more money!!! Word of advice ... pay the cash price of $80.00 and file it with your insurance yourself! This is pure theft and why our insurance rates are so high!!! And NO the insurance company does not tell them what to charge. That is a lie!!!

Me and my partner came here today with symptoms of a cold or flu. Turns out we have strep throat so…read morewe are heading to the pharmacy. Patience, was knowledgeable and thorough, and the nurse was kind, pleasant and helpful. We were in and out the Urgent Care center in less than an hour! This the best Urgent Care facility I've ever been to.

Great, attentive staff that listened to my concerns/needs and made me comfortable throughout the…read moreentire process!

This has changed to Care Now but it's still the same people and still great. Went in a few days…read moreago in horrible pain from a hornet sting. They took me back right away.....probably because my moaning was disturbing the waiting room, but anyway.....I was seen immediately. They are very nice and caring and I highly recommend.

Waiting almost 90min from an appointment time made that took 6min to complete (student physical) is…read moreunacceptable.

This place is horrible. Came on my husband day off to get a DOT exam for his work. They took…read moreforever to call him to the back then when they did he sat and waited in the room for over an hour when I finally got tired or sitting in the cold lobby and he text me and tells me he is still waiting to see the doctor. They were not that busy at all when we came in 4 people in the lobby when we got there. The clerks take forever to process the patient to be seen. . Not "Express" at all. If he didn't need to get his DOT done we would have not came here. Now that I have came here I will NEVER EVER come here for a urgent care need or visit. It's absolutely ridiculous and no care for they persons time

Terrible experience. The front desk was very kind, but the "doctor" was very rude and had no real…read moreknowledge. If you don't test positive for COVID then there's nothing she would do. Janelle was the rude "doctors" name. She refused to give her last name, that's a first to hear from a "physician". Due to her extreme lack of knowledge and unpolished behavior I'm assuming she's not an actual doctor and just someone they use to push people through so they can charge insurance.

I took my 15 year old son and was great with a friendly Hello and a professional staff. The wait…read morewas not long especially if you set an appointment and fill out all your information before hand.

I had a concerning experience at the CareNow Cedar Hill location during a follow-up visit for a…read morework-related back injury. The provider reviewed my MRI and immediately stated that the findings were "pre-existing" and that the injury "could not have happened from pushing a shovel," even though I had no prior back problems before my work injury. After the visit I reviewed my discharge paperwork and noticed it incorrectly stated that I do not take my medication daily, which is not what I told the provider. When I returned to request that the documentation be corrected, the provider argued with me about what I said and eventually transferred my care to another clinic. The discussion about my medical care also took place at the front desk in the lobby, which felt unprofessional. Patients should be able to trust that their medical records accurately reflect what they report and that concerns will be handled respectfully.

I went in to get my hand stitched up on 06/06/25. They were nice initially as the front desk person…read moretook my insurance and payment. Once I got to the person that was going to stitch my hand otook one look and said that he couldn't do the procedure. He told me to go to the emergency room. I stopped by the front desk and I was told I couldn't get my refund of $65 copay although no work had been done. She then said that she would contact the manager and told me to call back as I left for the emergency room. I called back on 06/09/25 speaking to a different front dest person telling me I should have tried to get it on 06/06 and I told her I did. That young lady called me on 06/10/25 leaving me a voicemail saying the manager denied my request for a refund because the male nurse did take a look at my hand. I tried filing a complaint with the Better Business Bureau but they are not accredited with them. I will never go that particular office location again for nothing. My bank is going to reach out to them. Everyone avoid them and don't give them any business until they do right by their customer. I hope this helps someone because I've learned a $65 lesson.

ULTRA SLOOOOOWWWW. And ofc there is no point in making an appointment or filling paperwork out…read moreahead of time, it won't speed up the process. If you must come here get here before the staff and be the FIRST person to walk in.

I know there was some poor reviews so I decided to add mine. I have used these guys twice and have…read morelobed the speed and the experience care I received. Smiling faces and caring nature. Also when I got sic I was super sic and they gave me immediate treatment and prescribed the right drugs to get me back in action. I would give 6 stars if I could. Trump 2020

The worst place to go get anything done. I went in for lab work and a couple of other tests; I…read morecalled to follow up on my lab work several days later and they told me my samples were lost. They didn't ever bother to call me and give me a heads up. I went to get my lab work re-done and when I finally get a call back, they tell me I have to pay another consultation fee which is $150, to have my results explained to me?! Which I was never told prior to getting my blood withdrawn, otherwise, I would have gone elsewhere. They are so unprofessional and rude and are only seeking to squeeze you for every last penny. This business is a joke - patient beware!!!