Excellent service, short wait time, very friendly and helpful provider. I will happily use…read moreCommunity Med Care for my family.

This one is our go to spot for a doc in the box. The staff has always been helpful and nice when…read morewe needed specialized help due to insurance issues. Drs are always helpful with questions. Of all the ones we have been to this one is our favorite and seems the most competent. We no longer live in Waxahachie, but we still drive out here for the service and health needs.

On 8/19, my husband was seen at Expedian Urgent care for…read moresevere dehydration and heat exhaustion. Upon arrival, the NP took relevant information about the patient's condition and ordered labs to include kidney and liver function, CBC, urine analysis, and IV fluids. After the NP drew the blood, he kept the blood needle in the patient's arm and decided to use the same needle (even though he admitted it was not the right guage) in the patient's arm and connected the IV fluids. After 45 minutes, no fluids were administered. He claimed that it was due to the needle size being wrong. But instead of inserting the correct needle so the patient could receive the very needed fluids due to his condition, the NP just put a blood pressure cuff around the IV bag in hopes more would come out. When that did not work, he released the patient without fluids. After 1 month of still not receiving results, we were then told that urinalysis and CBC were normal. When asked about the crucial kidney and liver function tests, we were told those were never ordered. Aside from the lack of communication from the office regarding the labs results, the lack of appropriate needle size for administering the necessary fluids was harmful to the patient. And to not order the relevant labs was also a mistake of the NP that could've been harmful to the patient. Since we did not receive adequate, educated medical care at this facility. We were forced to pay another copay and go to a reliable practitioner to receive the appropriate care.

I want to prerequsite this review by saying I, myself, am a Medical Assistant who has worked in my…read morefair share of Doctor's Offices... that makes me particular about where I go and what provider's I seek care from. BUT, my pickiness aside I want to give a genuine review of my two experiences at this office within the last two weeks and how truly floored I've felt as a result. My first time coming to this office was a scheduled appointment with Dr. Kimberly O. MD, for 2:30 PM. I arrived, checked in, and filled out my paperwork promptly- trying to expedite the process for the MA's working reception as I know how tedious new patient paperwork can be. I was finished with my paperwork before 2:30 hit the clock, and after providing said paperwork wasn't given a timeline or idea of when I'd be taken back. At this point there was one man and his son in the waiting room- the practice seemed very quiet and I assumed I'd be making it back fairly soon after that point. Unfortunately, I was wrong- and proceeded to sit in the waiting room for nearly 25 mins before the MA came to grab me from the waiting room... prior to which I was not spoken to or given a heads up by the front desk. No "So sorry! Dr. O is running just a little behind, she's working as quickly as she can to get caught up." No "We apologize for this wait, if you need us to reschedule you for another time slot we'd be happy to." Not even a "Dr. O is finishing up shortly and will have her MA room you." Nothing, which absolutely rubbed me the wrong way as it's in-courteous to patients to leave them in the waiting room completely clueless as to if they've even been noticed. At the 25 min passed my appointment time, give or take, I was taken back and roomed by the MA. Who was polite, but very quick with taking my vitals- to the point that anything she took was not told to me... just took my temperature, BP, etc and wrote them down, didn't once think to let me know what they were. We filled out the extensive medical chart with all my medications, allergies, medical history, etc as I am a new patient- made sure to document anything pertinent. MA leaves, I proceed to then sit in the room for 10 mins or so before Dr. O comes in to discuss things with me- trailed by a student (who I didn't mind being there whatsoever). Dr. O asked be an extensive amount of very basic medical history questions that were all asked by the MA and recorded in my chart- history of sinus infections, what do I take for them etc... that was the first thing that rubbed me the wrong way, as I felt like Dr. O had spent no time to do even a brief once over of my chart. Following this we discussed next steps, did a Rapid Strep, etc which wound up being negative- this lead Dr. O to decide on a Antibiotic and Steroid combo (what I'm typically given... every time this happens...) and then proceeds to ask me IF I AM ALLERGIC TO ANYTHING. To which I reply, YES- one of the cillins... which caused her eyes to get very large and prompt her to say "WOW, well I'm really glad you told me that!" and leave the room. Fast forward a week to today, I had to book another appointment due to my symptoms being unresolved- this resulted in another visit to the office in which there were no other patients in the waiting room... this time I was only kept waiting in the waiting room for 15 mins passed my appointment time with no courtesy heads up from the MA(s) at the front. Upon being taken back it was the same situation, except I had another person with me to witness it- quick vitals with no information offered on them without asking, etc. MA was in and out, and we then sat in the room for an additionally 20 mins waiting for Dr. O while listening to her converse in the hallway before she entered the room. Exact same play of events again, Dr. O comes in-recaps-and doesn't explain what she's calling me in-then I get sent on my way. I'm honestly ashamed at the lack of care, concern, and quality this practice upholds and to know what a low standard they set for their staff is scary to see as a professional myself. Avoid if you can!

They called me and said I needed to come in for a recheck on some bloodwork. I called before for…read morethe price because the first time I went to this place they billed my insurance over $700.00. They told me an office visit was $80.00. I went in and they said because my insurance had such a high deductible I would have to pay for the office call $100.00. I asked why when I was told $80.00. They said that was for people with no insurance. Confusing but I paid it just to get out of there. I saw the doctor for maybe 60 seconds and he said well we need to do a little bloodwork so took I small tube of blood. They billed my insurance $544.00!!!! My insurance didn't pay so they are billing me for even more money!!! Word of advice ... pay the cash price of $80.00 and file it with your insurance yourself! This is pure theft and why our insurance rates are so high!!! And NO the insurance company does not tell them what to charge. That is a lie!!!

Me and my partner came here today with symptoms of a cold or flu. Turns out we have strep throat so…read morewe are heading to the pharmacy. Patience, was knowledgeable and thorough, and the nurse was kind, pleasant and helpful. We were in and out the Urgent Care center in less than an hour! This the best Urgent Care facility I've ever been to.

Great, attentive staff that listened to my concerns/needs and made me comfortable throughout the…read moreentire process!

This has changed to Care Now but it's still the same people and still great. Went in a few days…read moreago in horrible pain from a hornet sting. They took me back right away.....probably because my moaning was disturbing the waiting room, but anyway.....I was seen immediately. They are very nice and caring and I highly recommend.

Waiting almost 90min from an appointment time made that took 6min to complete (student physical) is…read moreunacceptable.

This place is horrible. Came on my husband day off to get a DOT exam for his work. They took…read moreforever to call him to the back then when they did he sat and waited in the room for over an hour when I finally got tired or sitting in the cold lobby and he text me and tells me he is still waiting to see the doctor. They were not that busy at all when we came in 4 people in the lobby when we got there. The clerks take forever to process the patient to be seen. . Not "Express" at all. If he didn't need to get his DOT done we would have not came here. Now that I have came here I will NEVER EVER come here for a urgent care need or visit. It's absolutely ridiculous and no care for they persons time

Terrible experience. The front desk was very kind, but the "doctor" was very rude and had no real…read moreknowledge. If you don't test positive for COVID then there's nothing she would do. Janelle was the rude "doctors" name. She refused to give her last name, that's a first to hear from a "physician". Due to her extreme lack of knowledge and unpolished behavior I'm assuming she's not an actual doctor and just someone they use to push people through so they can charge insurance.

On June 12, 2026, I went in to this location for a possible UTI, BV, or bladder infection. I…read morepreviously had a regular Gynecologist but he retired and I'm in the process of finding a new one which explains why I came here in the first place but never again!! I saw a nurse practitioner name Carolyn Brown, FNP-C. She gave me instructions to examine and swap my vagina myself I have never ever felt so discriminated on I will be reporting her to other medical agencies, including getting some legal guidance. I mean, what did you go to school for whether I wanted to be examined or not that should have never been an option and that should've never came out of her mouth. If I can give -0 I would

I had an office visit at CareNow in June. I paid with my debit card. After the visit a few weeks…read morelater. I got a text about an additional card. They did not allow me time to respond and took it amongst themselves to card my card the additional cost. I will never and I still had to be seen by my primary care physician for the same reason I went there for......-0 Stars the one is to post my review.

My insurance (Oscar) recommenced dr chuong as a pediatrician. After waiting. 1 hour in the office…read moreit turns out that he is not a pediatrician. We also did not get to see him we were assigned np or pa. They were very careful about copays but not so much about basic communication. Office was very old and cramped. There were no kids in the office at first. The staff looked stretched thin. Way worse than my old pediatrician for my daughter so far. Pa Pham was excellent. Really helpful

TERRIBLE SERVICE & RUDE EMPLOYEE. I came here to get my ear wax removed. I was extremely…read moreuncomfortable and had a lot of pressure built up so I scrambled to find an urgent care so I didn't have to go to sleep with this pain. I walked in at 7:50pm, they close at 8. It takes less than 5 minutes to do ear wax removal. As soon as I walk in the front desk lady tells me "aw man I was just about to close the door" and I apologized for walking in at the time that I did but made sure she knew I was only here for ear wax removal. She was nice about it. There was latin looking man in the back who said "walking in 5 minutes before we close is crazy" this man is the same man who cleaned my ear out. When he came into the exam room he stormed in very aggressively and very clearly angry. I tell him nicely "please be gentle with the irrigation because I get very dizzy" he then proceeded to tell me "I know what I'm doing.". He was impatient, rude, aggressive, and left me extremely dizzy even after I told him I needed breaks in between the irrigations. During the irrigation i apologized AGAIN for walking in 10 minutes before close to the doctor and the nurse and the room was dead silent. This field of work is meant to serve the community. Help those that need helping. This man lacked that passion/respect for the field he is in and the workplace. I do not recommend coming here and i recommend they train their employees to be respectful at ALL times. I don't understand why you'd decide on a career choice if you lack the passion, empathy, patience, and professionalism. Shame on them for this sort of experience and treatment.

I used to go to Expedian when they were on Walnut Creek by Walmart and I never had a bad…read moreexperience. But since they moved to Broad I feel like I've had issues at every visit. At my last visit, I paid over $100 upfront with insurance. The girl took a swab to test me for COVID&Flu which they charged me another $75 for when I checked out. She didn't tell me it was an additional cost... The NP seemed like he just googled my symptoms and said "oh it's possibly these things." Didn't bother to listen to my breathing or heart rate nor check my ears nose throat like normal checkups. The visit before that, another NP just listened to my differential diagnosis and went along with that and Rx'd me antibiotics rather than actually do appropriate testing. It's been a month since I visited and now they're billing me another $6. They've retroactively charged other family members that have went to this urgent care too. Definitely never going back.

The worst place to go get anything done. I went in for lab work and a couple of other tests; I…read morecalled to follow up on my lab work several days later and they told me my samples were lost. They didn't ever bother to call me and give me a heads up. I went to get my lab work re-done and when I finally get a call back, they tell me I have to pay another consultation fee which is $150, to have my results explained to me?! Which I was never told prior to getting my blood withdrawn, otherwise, I would have gone elsewhere. They are so unprofessional and rude and are only seeking to squeeze you for every last penny. This business is a joke - patient beware!!!