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    Expedian Urgent Care - Midlothian

    2.9 (9 reviews)
    Closed 9:00 am - 8:00 pm

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    My issue isn't with the doctor or nurses, but with the front desk. I was charged my $55 copay which is what stated on my insurance card, I paid cash. When I left after my testing and stuff was done they called me while I was sitting in the parking lot that I owed $25 more dollars for the strep test? Okay so I went in and paid that. They called me at 7:50 pm saying they undercharged me for my copay... and to come settle it over the phone. Sounds very sketchy.

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    4 months ago

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    12 days ago

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    7 months ago

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    1 year ago

    The nurse practitioner we saw was very rude. I asked a few questions and she was snappy and not nice. I will definitely not be going back.

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    2 years ago

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    2 years ago

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    Ask the Community - Expedian Urgent Care - Midlothian

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    Midlothian Urgent Care Doctors

    Midlothian Urgent Care Doctors

    1.7(10 reviews)
    1.1 mi

    I want to prerequsite this review by saying I, myself, am a Medical Assistant who has worked in my…read morefair share of Doctor's Offices... that makes me particular about where I go and what provider's I seek care from. BUT, my pickiness aside I want to give a genuine review of my two experiences at this office within the last two weeks and how truly floored I've felt as a result. My first time coming to this office was a scheduled appointment with Dr. Kimberly O. MD, for 2:30 PM. I arrived, checked in, and filled out my paperwork promptly- trying to expedite the process for the MA's working reception as I know how tedious new patient paperwork can be. I was finished with my paperwork before 2:30 hit the clock, and after providing said paperwork wasn't given a timeline or idea of when I'd be taken back. At this point there was one man and his son in the waiting room- the practice seemed very quiet and I assumed I'd be making it back fairly soon after that point. Unfortunately, I was wrong- and proceeded to sit in the waiting room for nearly 25 mins before the MA came to grab me from the waiting room... prior to which I was not spoken to or given a heads up by the front desk. No "So sorry! Dr. O is running just a little behind, she's working as quickly as she can to get caught up." No "We apologize for this wait, if you need us to reschedule you for another time slot we'd be happy to." Not even a "Dr. O is finishing up shortly and will have her MA room you." Nothing, which absolutely rubbed me the wrong way as it's in-courteous to patients to leave them in the waiting room completely clueless as to if they've even been noticed. At the 25 min passed my appointment time, give or take, I was taken back and roomed by the MA. Who was polite, but very quick with taking my vitals- to the point that anything she took was not told to me... just took my temperature, BP, etc and wrote them down, didn't once think to let me know what they were. We filled out the extensive medical chart with all my medications, allergies, medical history, etc as I am a new patient- made sure to document anything pertinent. MA leaves, I proceed to then sit in the room for 10 mins or so before Dr. O comes in to discuss things with me- trailed by a student (who I didn't mind being there whatsoever). Dr. O asked be an extensive amount of very basic medical history questions that were all asked by the MA and recorded in my chart- history of sinus infections, what do I take for them etc... that was the first thing that rubbed me the wrong way, as I felt like Dr. O had spent no time to do even a brief once over of my chart. Following this we discussed next steps, did a Rapid Strep, etc which wound up being negative- this lead Dr. O to decide on a Antibiotic and Steroid combo (what I'm typically given... every time this happens...) and then proceeds to ask me IF I AM ALLERGIC TO ANYTHING. To which I reply, YES- one of the cillins... which caused her eyes to get very large and prompt her to say "WOW, well I'm really glad you told me that!" and leave the room. Fast forward a week to today, I had to book another appointment due to my symptoms being unresolved- this resulted in another visit to the office in which there were no other patients in the waiting room... this time I was only kept waiting in the waiting room for 15 mins passed my appointment time with no courtesy heads up from the MA(s) at the front. Upon being taken back it was the same situation, except I had another person with me to witness it- quick vitals with no information offered on them without asking, etc. MA was in and out, and we then sat in the room for an additionally 20 mins waiting for Dr. O while listening to her converse in the hallway before she entered the room. Exact same play of events again, Dr. O comes in-recaps-and doesn't explain what she's calling me in-then I get sent on my way. I'm honestly ashamed at the lack of care, concern, and quality this practice upholds and to know what a low standard they set for their staff is scary to see as a professional myself. Avoid if you can!

    They called me and said I needed to come in for a recheck on some bloodwork. I called before for…read morethe price because the first time I went to this place they billed my insurance over $700.00. They told me an office visit was $80.00. I went in and they said because my insurance had such a high deductible I would have to pay for the office call $100.00. I asked why when I was told $80.00. They said that was for people with no insurance. Confusing but I paid it just to get out of there. I saw the doctor for maybe 60 seconds and he said well we need to do a little bloodwork so took I small tube of blood. They billed my insurance $544.00!!!! My insurance didn't pay so they are billing me for even more money!!! Word of advice ... pay the cash price of $80.00 and file it with your insurance yourself! This is pure theft and why our insurance rates are so high!!! And NO the insurance company does not tell them what to charge. That is a lie!!!

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    Midlothian Urgent Care Doctors
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    Baylor Scott & White Urgent Care+, Cedar Hill

    Baylor Scott & White Urgent Care+, Cedar Hill

    2.5(49 reviews)
    9.7 mi

    I went in to get my hand stitched up on 06/06/25. They were nice initially as the front desk person…read moretook my insurance and payment. Once I got to the person that was going to stitch my hand otook one look and said that he couldn't do the procedure. He told me to go to the emergency room. I stopped by the front desk and I was told I couldn't get my refund of $65 copay although no work had been done. She then said that she would contact the manager and told me to call back as I left for the emergency room. I called back on 06/09/25 speaking to a different front dest person telling me I should have tried to get it on 06/06 and I told her I did. That young lady called me on 06/10/25 leaving me a voicemail saying the manager denied my request for a refund because the male nurse did take a look at my hand. I tried filing a complaint with the Better Business Bureau but they are not accredited with them. I will never go that particular office location again for nothing. My bank is going to reach out to them. Everyone avoid them and don't give them any business until they do right by their customer. I hope this helps someone because I've learned a $65 lesson.

    ULTRA SLOOOOOWWWW. And ofc there is no point in making an appointment or filling paperwork out…read moreahead of time, it won't speed up the process. If you must come here get here before the staff and be the FIRST person to walk in.

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    Baylor Scott & White Urgent Care+, Cedar Hill
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    Expedian Urgent Care - Midlothian - urgent_care - Updated May 2026

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