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    Experience Jackson

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    7 years ago

    Behind every great metropolis, there is an even greater Visitors Bureau, and there are non better that the one right here in Jackson.

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    Simply Enchanted Travel

    Simply Enchanted Travel

    3.7
    (3 reviews)
    0.2 mi

    Jennifer at Simply Enchanted Travel is absolutely amazing! If you're looking for someone who truly…read moreknows the travel industry inside and out, Jennifer is the person to call. Her knowledge, attention to detail, and ability to help clients navigate all the moving parts of travel planning are second to none. What I appreciate most is that Jennifer takes the time to understand exactly what her clients are looking for and helps create experiences that fit their needs and budget. She is professional, responsive, and incredibly knowledgeable, making what can sometimes feel like an overwhelming process easy and enjoyable. It's clear that Jennifer is passionate about what she does, and that expertise shows in every interaction. I highly recommend Jennifer and Simply Enchanted Travel to anyone looking for a travel professional they can trust.

    Simply Enchanted did a great job on the Costa Rica trip for my family of 4, and a disastrous job on…read morethe subsequent Europe trip. Almost all of the tours and activities they scheduled for us had timing and description issues. For example, they booked train tickets for us and on one very stressful day, they told us the train left at 10:37am, but actually it left at 9am and this was the only train for that day to our desired location. Because we had at this point experienced chronic time issues and description inaccuracies, we independently checked the departure of our trains on the European train websites and this was the only reason we didn't miss the train. When I pointed out our disappointment, I received an abrupt email that said they would not refund any money (I had never asked them to refund me money in anyway) and that they will not plan trips for us anymore. Truly confusing and they have horrible customer service. Do not recommend! You can definitely plan a trip better on your own.

    Experience Jackson - travelservices - Updated July 2026

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