This hotel was clean and the staff was superb. The manager, Taylor, went out of her way to ensure…read morethat our stay was seamless. We won a trip to Nascar, while the trip covered one night, we paid for the second night and she ensured that we kept the same room. My husband and I truly appreciated her thoughtful. We cannot say enough our Home 2 Suites experience!​

Do NOT stay here. The hotel upon booking will "hold" (aka…read moretake a payment) for the full amount of your room, then when you check in take ANOTHER full payment amount and proceed to tell you that one of the payments "falls off" when you check out. It doesn't. The breakfast opens at 7am - a lady stands guard and wont let you in at 6:57am. Poorly ran, terrible policy. Don't stay here.

We've stayed here a couple of times. Our first time was to ring in the New Year…read more Location 5 stars Price: fair Service: self check in and self check out I would love to see less carpet and not have pillows sprayed on. We would consider staying here again but next time we would email with a request as a reminder of the pillow case. We enjoyed how close everything was from here and that made it so much more enjoyable.

Second time staying here. Our first time was 2024 for NYE party nearby. This visit was to celebrate…read moreTwo birthday parties. The location is excellent because you can walk to everything. Less than half a block away from a coffee shop, restaurants and lots of shops. The parking is attached to the parking for The Purple Rose Theater. You cannot park on the driveway of the house you need to park on the alley way, which is ONE WAY. The first time we stayed at one of their smallest rooms and this recent time we stayed at the Penthouse. I didn't understand that it has a lot of stairs to go up to the Penthouse, so just an FYI if you can't do stairs this is not recommended bc it's a lot of steps. It is very spacious and you have a shower and full bathroom attached to the space and it has a day bed and a pull out couch. The pillows were sprayed with fabreeze and I'm very sensitive to stuff like that so it was not a pleasant feeling. I wish I would have brought my own pillow cases but i forgot them. Overall we would definitely stay here again, we would just not get the Penthouse again.

We stayed at the Marshall Mi location. The carpeted area between the two beds was wet. The spell of…read moreurine was strong. We would not have been able to change rooms as they were full. I believe hotels should also offer some pet free rooms as well. For a rate of $200.00 a night, that was unacceptable! We will no longer stay at Hampton Inns.

Convenient right next to I-94 but a little further away from the traffic sounds compared to the…read moreHampton over in Battle Creek. I prefer this one. The room was clean and quiet and comfortable. Work desk and work chair were comfortable. Wifi worked well without the usual evening slow down. The bathroom was clean and there was enough space to spread out all of my stuff. Plenty of towels. I opted to leave the DND on the door for my four nights and it was honored. The beds were fine enough that I slept on one for two nights and rather than have the housekeeping come in, I simply switched to the other for the other two nights. Breakfast was standard Hampton. Eggs or a pre-made omelet of some sort, a breakfast meat, breads for toasting, yogurts, fruit, juices and some pastries. The breakfast area was clean. Other than sharing a small plaza with a Denny's and a gas station/pizza place, there is nothing within walking distance. There is lots in downtown Marshall that's only a mile or two away. [Review 11082 overall, 855 of 2019.]

My team I have stayed here for a number of years now for SAE competition in June. The staff are…read moreincredibly accommodating, and the front desk is open throughout the night. The provided breakfast is great as well as the general lobby area. Special thank you to David at the front desk for top notch service. We look forward to our stay next year. Thank you again, Holiday Inn Jackson! - Global Formula Racing

First time coming here, I need the place to stay at since I was staying in the area nearby for the…read morerace. The hotel is hidden kind of off in a Distance by the Meijer grocery store. Checking in was easy and it was a fair stay for the time being. Heads up you have to pay for the breakfast and the bar does have limited hours but it is overpriced. Rooms are very clean and it was an absolutely cozy state for what it was. I recommend stopping at the grocery store nearby or one of the fast food establishments just to save a few bucks. Not a fan of the sketchy location off in the corner

My husband and I recently stayed the night here after attending a wedding near by. The check in…read morearea is updated, bright, and clean. The rooms are also updated and clean. We stayed in the very first room, closest to the road. Everything was fine until the middle of the night when I heard someone talking and it sounded like they were actually in our room. It was the room next door. We could hear them talking, and could hear every word they were saying. Luckily we had a noise maker to turn on so we could drown out the noise. In the morning, it was also very loud and we could hear all the cars driving by on the main road. The bed was large and spacious, but when we woke up, we were pretty sore from sleeping on it all night. Its not a typical hotel, as it doesn't have a pool, breakfast, etc. but it was very clean, which is hard to find in a hotel sometimes so I will give them that.

The outside of this motel doesn't have much curb appeal, being behind a gas station and a Secretary…read moreof State office, but the inside is beautiful! This was cleaner than a lot of the hotels I've been in. The woman at the reception desk was very friendly and helpful. We didn't check in until about 7pm and she let us know right away that if we needed anything, the office was closing at 9pm (which was helpful for the second night). Our room was across the parking lot from the reception area and on the first floor. The motel was booked, as we stayed during a holiday weekend and there was a large family staying there for a wedding. Everyone was friendly and respectful. It was quiet at night, so no problems with noise. The room was impeccably clean and well-stocked. The pillows were quite comfy, which is saying something as I've been unable to find a pillow that both supports and is comfortable since my spinal fusion. The bathroom was very spacious and we had room to have one of us in the shower, another using the facilities, and another using the sink. Our only complaint was that the motel placed a $100 hold on the card for incidentals on top of the room charges, which caused issues with our credit union. Other than that, highly recommended!

we were married here 2 years ago and glad to see the place is still serving good food and food…read moreservice. This event was a holiday party. Though the organizer didn't hire a DJ, the hall thankfully had holiday miusic playing in the foyer, that could be heard over dinner. The only downside to the event was the temperature. It was bloody hot in there! The server would turn down the heat and someone else would turn it back up. Guests were hot and cold all evening. Food was great and the desserts were even better. I think we will be back for next year's party as well.

My wedding was just beautiful and every detail was taken care of. They had many packages to choose…read morefrom. We decided on the duel plated menu package with three appetizers and cake service with a coffee and tea bar. It was a beautiful reception and was so nice to not have a thing go wrong!!!

Apocalyptic. First room we were assigned smelled awful and was very dirty. Second room we were…read moreassigned was better - no smell, but dirty and infested with stink bugs. Over the course of two days, we killed two stink bugs and trapped another under a cup. Shower was cramped and felt like something designed for a 1980s spaceship. Gym featured four machines from the Reagan administration; two were broken.

The room was nice and the locations was fine, but I would give zero stars for service if I could…read more On 2/12/2026 I booked my reservation through Choice Hotels for a stay on 2/19/2026. When I clicked on a link to view insurance options and decided against it the website (Again, Choice Hotels website) reset the dates of my stay to the current day (2/12/2026). I didn't realize this and I completed my reservation for the wrong date. I was then charged full price for a "no show". A few days late I contacted the hotel and left my information to see if there was any way they could help recover some or all of my funds. I was told if the general manager could help, she would reach out to me. That was over a month ago, so I'm fairly certain she's unwilling to help me. I also contacted the corporate office and was told due to their cancellation policy, they're unwilling to help either. I'm willing to accept some of the responsibility for this but I feel Choice Hotels should accept some of the blame here as well. They certainly CAN issue a form a monetary refund, they just know legally they don't have to. Their customer service is a joke.

We were going to the Marriott, but they were booked so we came here to try it out. Best thing we…read morecould have done. This place is truly amazing. They have an amazing pool, hot tub and a really good home-cooked breakfast. They have fried potatoes, scrambled eggs, omelettes, yogurt, waffle, oatmeal, toast, bagels.... Really awesome. They work very hard here and they are extremely friendly. The second you need something they are on top of it. you feel very welcome and at home.

Stayed 2 days Fri-Sun. September 5-7, 2025. Front desk lady was extremely rude to our party and the…read morepeople checking in ahead of us. We asked for extra towels and was given a "look". Got to the room (2 queen beds). First problem was air conditioner would not cool room. Found out why. Air conditioning full of bugs and mold. Then we noticed mold by the ceiling over the beds and in the bathroom. We accidentally spilled water on the bed which soaked thru the sheets. When asking the front desk if housekeeping could please replace them, the same rude desk clerk proceeded to hand us the sheets and we were told it was up to us to put on the bed. We have stayed here previously last year with no issues. Needless to say we will not be returning. Very disappointed, disrespected and fearful of what we saw. This is not a clean hotel and not good customer service. Videos have been included.

i want everyone to know how wonderful this place is, but i'm afraid to, too many people will like…read moreit!!! we were in town for a week for a family wedding. for that long, & for the price, a cabin in the woods sounded far better than a hotel room! we, me & my hubby, had cabin #5, the biggest. it was perfect. it was a home away from home. living room, dining room, eat in kitchen, 2 bedrooms & a bathroom. it also is the only cabin with a fireplace that actually works, though you have to use the fake logs. everything you need is there, from dish soap to a vacuum cleaner, just bring clothes & food. there's a small beach across the road, with access to real firepits, lounge chairs, & a dock with boats. take a walk down the road & see more of the lake & the beautiful homes around it. if you're looking for a serene spot, this is it!

The place is cute but there is no veiw of Evans Lake. There are many lakes around so I will look…read morefor another place to stay.

I stayed at Willowicke when I was visiting my daughter at Michigan State for parents' weekend and…read morewanted to avoid a hotel chain. I made the right choice! Mike and Soonie are two of the friendliest and most gracious hosts you could imagine, and the breakfasts are delicious (and healthy), with the llamas and donkeys an added bonus. The house has beautiful wood all over, and the rooms are well-appointed and comfy. This is truly a home away from home!

Our favorite B and B ever. Our group rented 5 rooms in this three story antique filled B and B,…read moreabout 15 minutes from the MSU campus. Set in a tranquil farm area, this fifty acre property has everything you could ask for, comfy beds, hiking trails in the woods, 7 resident llamas, a large garden providing us with delicious breakfasts, huge red barns and plenty of parking for weddings or receptions that could handle 200+. Sooney, the owner, and her family live in an attached house and are very friendly and accommodating. There's a pool and jacuzzi next to the house, and 2 fire pits for warmth and s'mores.