I had high hopes as the photos looked nice but massage was mediocre and the place was hard to find…read more The masseuse ended the session early. You should get the FULL hour that you pay for.

Unfortunate that such a nice looking place has the worst ownership/management. I showed up twice to…read moreappointments to find no one even there or the appointment somehow was "not in here". When asked to refund the money of the gift card I had been given since my time had been wasted twice it was refused and the owner was extremely rude about the entire situation. Needless to say, my relaxing birthday massage was never had thanks to The Retreat.

Phyllis helped me so much today! She did lymphatic drainage…read more& is teaching my spouse to help me at home. I have had limited mobility in my neck and shoulders. I was able to move more freely after our session. She was able to bring the fluid and tension down tremendously. She gave me exercises to use at home. What a blessing she is. Phyllis is a skilled and compassionate professional.

Phyllis is very informative and professional. I have noticeable relief in my knee and shoulder…read moreafter treatment, and she is working with my back as well. Phyllis is educated and lets your know what she is doing while she works. I would definitely recommend her.

The nail technician was so sweet and very good. However, my husband had gone into Magnolia House…read moreand purchased a substantial gift certificate for my birthday FROM Magnolia House ON a Magnolia House card. The card also had a nail technician's name on it. She left Magnolia House a few weeks after the gift certificate was purchased. Not my problem! So I called for an appointment several times & left messages. I never received a call back. I finally wrote an email and the owner told me to make an appointment online. Went to my appointment. BUT when we were done, they would not honor the gift certificate. So I had to pay for the service my husband thought was a gift. To me, a customer to the Magnolia House, the clear message was...your husband spent good money with us, but we're not honoring that gift certificate because the person who waited on you is gone. NOT a good way to treat your customers!!! Bad business ethics!!!

Wow! What a treasure to find in Mayfield. I've been to spas all over the world. This place is…read moregreat! Friendly, professional service, great techniques, knowledgeable staff, clean, comfortable, and a great value. I truly enjoyed the sauna, the massage, and the custom facial. I will definitely be back.

Escape provides many self care options at one convenient location. Massage, nail care, hair care,…read morewaxing, shopping... you name it, they can do it well! I've always been pleased with their work and customer service. Adrienne is my favorite masseuse. I see her about once a month and recommend her to everyone. I have chronic back pain and she always alleviates it. She is knowledgeable and great at her job!

Adrienne gave me an hour deep tissue massage today! She was incredibly professional, very…read moreaccommodating to my needs and gave one of the BEST DT massages I've ever had! She took extra time to work on my problem areas. She had excellent time management with making sure she worked on everything I wanted! I've already scheduled another appt for an hour and a half. I HIGHLY recommend her!