Glad to discover this place. I had many clothes done here…read moreThey always come through for me. Let them know what you want done to your clothes they will tell you how much it will cost. You pay cash in advance. Best to go here on foot parking can be difficult. Not to be confused with the shop out front, you have to walk in through the little mall it's inside on the left you passed the beads for bracelets shop. Good service for a reasonable price. Will definitely come back again.

Took my RL leather jacket to get my sleeve hem repaired and replaced the missing button.The price…read moreand quality is TOP NOTCH!! The price was half the cost compared to others..Very nice and welcoming.The aunties are straight up Jedis..

Highly recommend if you're looking for a quick and inexpensive hemming request. It cost $10 per…read morepair of pants and they were ready in 2 days. They are cash only as well!

I took two jeans to hem and one pair of trouser pants to repair stitching that came undone on one…read moreside only. $10 for original hem on the jeans and $5 to stitch back the threads on the trousers. Great price and the ladies were very nice but I have to admit it was a sloppy job. The jeans both look fine but they left the threads hanging which was pretty lazy. The also don't iron your clothes after the alterations so they were wrinkled. My main complaint is work done the trouser pants. I am not even exaggerating when I say the stitching was not even straight. How does this even happen? Isn't that like the basic skill to have when you own an alteration shop? I really hate to say it but it really looked like an kid did this. There were also some residual marks that look like it was like it was burned by an iron or leftover glue? I tried washing it to get the texture off the pants back to what it was. I know there are more good reviews than bad but I should've listen to the reviewer who also said they did a sloppy job. Just pay a little more elsewhere if you don't want to risk ruining your clothes. Not worth it.

Nancy is amazing. Not only can she cater to basic tailoring needs but because she designs her own…read moreclothes, she has experience and creativity to help with specialized requests. I will never go anywhere else.

Please ignore all of the snarky comments by entitled snots about Nancy and NB tailoring. She is a…read moresupreme talent who charges very fair prices, and is also a designer in her own right. I discovered Nancy when I moved to North Beach and, have since, brought more customers to her. I wouldn't go anywhere else for my tailoring needs, and sometimes I just stop in to say hello.

Brought in a satin gown that was completely destroyed and Helen made it look good as new. Very happyread more

I like the shop and the the prices. But two of my shirts came out damaged. If I get compensated for…read morethis I'll update my review.

There's different type of tailors in SF, the pricey kind that carefully will alter a $5k piece or a…read morewedding dress, your neighborhood tailor that will fix a hem or a button but it will come undone after a few washes, and then there's the HB alterations team that will do a SOLID job for a reasonable price and offer great customer service. So far I've brought in several trousers for alterations and they do such a professional and clean job on each one. I couldn't recommend anyone else if you're in the Union Square area. When you make it to the building they will need to buzz you in and they are located a quick elevator ride on the second level.

I've been coming here since 2019, which is why this was such a disappointing experience. I paid $70…read morefor a taper and hem, and during the fitting the pinned shape looked great. When I picked up the pants, they were nowhere near as tapered as what had been discussed. No problem, I thought. Alterations are subjective. Sometimes things need a second pass. What should have been a routine conversation turned into a complete crashout. I wasn't asking for a refund, raising my voice, or making a scene. I simply asked if we could revisit the work. The reaction was surprisingly hostile and unprofessional, especially considering I've been a customer for years. After reading other negative reviews, it seems I'm not the only person who's had this experience when providing feedback. The biggest issue isn't the pants. It's the trust. If a tailor can't handle a polite request for a revision on a basic pair of trousers, why would I feel comfortable bringing in Prada, Saint Laurent, a favorite vintage Levi's piece, or a family heirloom? Crazy way to end a six-year customer relationship over something that should have been a simple fix.

Convenient location but prices twice as high at Mrs. Ma for same service. Good job though and on…read moretime.

This dry cleaning/gift store is on the border of North Beach and Chinatown district. I needed to…read moreget two pairs of business slacks hemmed. The lady owner, Karen, I believe, was her name, got going with fitting, measurements, she's very skillful and knew what she was doing. While there, picked up a few kiddie toy cars and stickers for my children. When I picked up my pants, she recognized me, greeted me warmly, and remembered my name. She's highly likable and funny. I was very pleased with the alterations and appreciate the service she provided. Would recommend.

Did a great job! Would recommend and use for future needs. Very quick process and turnaround timeread more

Jenny saved the day! She did a fast turnaround time on a dress I needed fixed and she also did two…read moretops. I had taken my prom dress back to Nordstrom twice for alterations to revive an old wardrobe item to wear for a wedding. They're my usual go-to spot because of free alterations associated with my Nordstrom Points account. The first time they didn't do the alteration as they were confused by my ask, the second time the manager took on my request but didn't tell me it was going to make my hem asymmetrical and look awful. Jenny was able to undo their work and get it back to looking normal, all while dealing with exceptionally delicate mesh/metallic fabric. I'm so glad to have found a local tailor that is within healing distance and can take on more challenging alterations that many tailors won't touch. I'm surprised some people say she doesn't speak great English, I had no challenges communicating with her and she understood every word I said no problem. Cash only, pay upon completion, and there isn't a reliable ATM nearby so make sure you come prepared during pickup!

I saw this place and had the paints to my suit altered. Waist taken out an inch and hemmed. $25 &…read moreit took 4 days. Fits as expected. No bad these days. Address is 911 Grant Ave. Not on Washington. See business card in photos.

I received a tip from my aunt who's in and around Chinatown often that there was a place on…read moreWashington and Grant that did fast, inexpensive, and quality alterations. A yelp search revealed nothing so I went to look for myself. I probably walked by this storefront two times before I finally saw the "Alterations" sign on the side of the entrance, half hidden by a stack of for sale items. The sign on front says "Discount Fabric" over the entrance. I walked in, saw the sewing machine and knew I had found it. I was greeted by the friendly store owner who peered at me over his glasses and jumped to attention when I told him I needed a pants hem. He spoke enough English to understand exactly what I wanted and let me know that my hidden hem would be more work than the standard and the pants would be ready the next day. In summary, I was extremely pleased with the work done on my pants for a more complicated hem, and only $8! I will definitely be back!

I was invited to a "back tie optional" wedding and found the perfect gown. The challenge: not only…read morewas the dress was too long, but it was also asymmetrical with a high slit and a wide ruffle. The wonderful ladies at Reid carefully measured everything and did a FANTASTIC job! It was the perfect length and I got tons of compliments at the wedding. They finished the job on time and the pricing was very fair for the work they put into it. And everyone was so pleasant. I highly recommend this shop!

Cash only, but a great service, very affordable and did such a great job! Sent in 3 pants and they…read morewere finished in a week!

I wish I could leave more than 5 stars! Jeanie is the best! So kind and talented and really took…read moreher time to help with my challenging tailoring needs. Great experience all around and if I ever need tailoring again I know where I'm going!

Trusted my stuff to Jeanie for over 11 years. Whether for basic hemming or more complex work with…read morecomplete recuts or working with knits... Perfect every time!!