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    Expert Installations

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    9 years ago

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    Harry H.

    Thank you so much for allowing us to take care of your DirecTV needs!

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    XFINITY Store by Comcast

    XFINITY Store by Comcast

    2.1
    (22 reviews)

    I gotta give these guys they're due. I came here trying to get a self activating kit, and as I was…read moreone of the first customers in line, I was seen immediately. Staff were excellent, getting the information they needed from me getting my equipment, and telling me what to do or who to call before sending me on my way. Guys, the entire process of setting up an account to walking out the door was less than 15 minutes! Unreal!!! The interior of the Xfinity store is really pretty. Technology from phones, to tablets to large flat screens line all the walls and rest on floor displays. People shopped, people opened accounts, people complained about bills, but for me it was an enjoyable experience. All cable sucks, and my parents have xfinity....it sucks. But so far the service here in augusta has yet to fail me. I know, give it time, but this review is being written shortly after setting things up (which also was an easy process) This store is located in a strip with shared parking. There really isn't an excuse for not finding parking here. It also helped that the apt I have is giving tenants free xfinity bundled into the rent, so free cable and WiFi is hard to beat when you combine it with great customer service. I'm not saying you should come here. I'm just saying that I came here and walked away happy, and I hope you do too!

    I have been waiting six weeks now for them to put the line in the ground. I call and they give me…read morethe same excuses they will do it Friday or it's not their job. I have emailed the man who I signed up with and now I don't hear nothing from him.

    Verizon

    Verizon

    1.8
    (22 reviews)

    They are hard to reach by phone and website. I needed to change my appointment due to an…read moreemergency. I couldn't do it online because it kept erroring out. Still can't get a person by phone. I was looking to switch carriers, but I guess it's a warning that the bad reviews are something to pay attention to.

    Verizon is crap. We have been customers for almost 13 years. I got a new phone which was a…read moreSamsung Galaxy Z Flip 7. First one was bad, so they replaced it with a refurbished Samsung Galaxy Z Flip 7. It arrived days later and guess what, same problems, skipping letters, putting the letter P into words, you have to hard press to get the letter to type, and several other issues. So I contact Verizon for the third time and I was told that sure the would send me a Samsung Galaxy S25 Ultra. That phone never arrived. I contact them again today and they are going to replace it with a Samsung Galaxy Z Flip 7 th as t (there is an example of what my phone does from just trying to type that). Anyhow I am getting a replacement with the same piece of crap phone refurbished. They tell me all about policy, yada yada. Well MY POLICY IS SIMPLE 1.) Treat a customer who has been a customer for 13 years like THEY MATTER! 2.) If a customer comes to you for a third time for the same issues, take good care of them and MAKE IT RIGHT. I certainly hope they do not send the same phone with the same problems. The customer service manager said I had no option other than to accept another REFURBISHED Galaxy Z Flip 7. Maybe it's time to see if TMobile or ATT.

    DIRECTV

    DIRECTV

    1.0
    (3 reviews)

    I'd recommend avoiding this service at all costs. If you try it out, you'll definitely pay -- but…read morewhether you get what you pay for is anybody's guess. I signed up for DirecTV streaming via AT&T's internet service and was charged $65 in advance for a month. The website indicated DirecTV would send a device to attach to my television that would enable me to watch the service on my Smart TV. (It's an LG, and the DirecTV app can't be downloaded directly onto that brand.) The device never arrived. I was able to watch the streaming only on my iPhone or by using AirPlay to cast it onto my television. Needless to say, with the avalanche of streaming apps available, I don't need to pay DirecTV as an intermediary for that. After two calls to customer service over the space of a month, I was finally told that a) DirecTV had no record of a streaming device being ordered and that b) ordering one would require an additional $120 payment in addition to the $total 130 that I've already paid DirecTV for its useless "entertainment package." (Yes, DirecTV had no qualm about collecting an auto-payment for the second month of non-existent service, which it refused to refund.) The bottom line: Stay far, far away from this company. You can find better service almost anywhere else. And it's unlikely you'll find a company that cares LESS about keeping your business!

    I have never had an issue with Directv. It always worked fine. Until now, I find that directv is…read morenothing but a waste of time. I was able to watch a Laker game before on a sports channel anytime with the package I had and now they are doing everything to block me from doing that as they said it is not in my area since I moved from Los Angeles to Augusta GA. I was able to continue to watch those games when I first moved here back in March til the end of the season but when the season started they blocked and continue to block them giving me a BS excuse about Lakers are not my regional game. My neighbors who are also from Los Angeles are able to watch Laker channel and the games with no issues whatsoever. I think Directv is not what as good as they claim to be. They also said they will never ever add chrome or Airplay whatsoever. I thought DIRECTV had better customer relations with their subscribers and was all about helping customer and all that, well I just saw another side of directv I had never seen before. Now I am definitely sure that they are no better then Time warner cable or Comcast. As a matter of fact I just categorized them in the same level or worse. You are paying a lot for peanuts and bad customer relations.

    Expert Installations - televisionserviceproviders - Updated July 2026

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