Had Jack and his crew install a split AC system in my house last year…read more The install was a bit tricky because they had to drill through a foot of brick, but they finished the job beautifully and the system has been near flawless. There was one tiny hiccup that they came back and fixed immediately. They may not be the cheapest in town, but they are the best!! Highly recommend.

My plumbing was a mess, sewage everywhere. I was at my wits end. Then my new hero Troy arrived. He…read morewas calm, cool and collected. Within about 45 mins he had my month old problem fixed!!! Thank you Troy!!!!

Had Brookwood install a new water heater today. Got someone out to my house the next day after I…read morecalled. The tech that came to my house was excellent. He was very courteous and friendly. I would highly recommend Brookwood for your heating-cooling-plumbing needs. They also installed the furnace and air conditioner for my house. Several years ago we had no heat in our house the day before Christmas. They had someone out within an hour and got our heat fixed in no time.

Very rude and unprofessional. Had tried to get a quote for a new furnace and somewhere or somehow…read morewe had miscommunication and a tech was sent. I called trying to figure out how and why. I was yelled at by the receptionist and told I am not doing this take your business somewhere else, your bill will be wiped. I called whom i believe is the owner that i was talking to get a quote. I was then lied to and yelled at by him. Was told when trying to get quote i would have to be called back because no one was in the office then I was just told he was in the office the whole time and heard the entire conversation. When I called this time I was told I was in the office for the entire conversation and don't agree with how she handled it. In the same breath I was asked if I could be called back because he was getting out of his truck. This company should only be called in a dire emergency where no one else can/will come.

After a hail storm I called brooker for insurance quote on damage to my air conditioner. a week…read morelater insted of the quote i received a bill from them for over a hundred dollars. I was told i wouldnt have to pay them if I used them but still hadnt even seen the quote. i still am trying to finalize the insurance claim but get calls and certified letters sent to me from brooker wanting their service charge money... very PETTY bussiness.....

I had a new washer and dry delivered; but due to the fact that I had two rusty faucets the…read moreappliance company would not install the washer. I made a quick call to Brooker and the next morning they sent two people out to replace the faucets and help install the washer! It couldn't have been easier and more pleasant. I will for sure be contacting them in the future for any other heating or plumbing issues my house might have.

I've had a basement drain issue for about 3 years; every 3-4 months I had to call a plumber to come…read morein and snake it out. The expenses kept adding up and the issue would be solved for about 3 months then it would happen again. Not once in those 3 years did any of the other plumbers actually explain the issue or offer tips to take care of the issue; Sentry Plumbing did. I contacted them through an email late at night; early next morning they had responded and we booked an appointment for a couple of hours later. They showed up when they were scheduled, stated up front what the cost was going to be so there would be no surprise at the end, ran a camera down the underground pipe, saw the issue, explained the issue, took care of the issue, and provided tips for me in order to not have to call another plumber in 3 months. Sentry Plumbing is now my GO TO plumbing company for any future plumbing needs I may have. Extremely professional and friendly, completely knowledgeable, and extraordinarily helpful. They noticed an issue with my bathroom toilet as well and asked if I wanted them to fix it, no extra charge (other than the price of the part which was minimal). Plumbing issues are not cheap but Sentry Plumbing charged less than any of the other plumbing companies I've called for this issue and did NOT receive the helpful feedback that I did from Sentry Plumbing. 5 out of 5 stars ALL THE WAY AROUND. I strongly encourage people to contact Sentry Plumbing for any plumbing issues.

From the owner: Drain backing up? Leaking faucet or pipes? Toilet or water heater problems? We are Marshalltown’s…read morenewest plumbing business, and we are a family owned, veteran owned, local option for all of your residential service plumbing needs!

I would not do business with this company again. I had work done in November and have been trying…read moreto resolve the bill since December. Dickerson Mechanical drug their feet in getting the information that was needed to be sent to my home warranty company so that my claim could go forward into payment. They only contacted them with the information after they applied a late fee to the bill. When I got informed from my warranty company that they received the information and given the details of what I still needed to pay to Dickerson. I went in person to pay the bill with a check for the amount owed. I was received with a horrible attitude when I explained the situation and was here to pay what I owe still. They claimed I owed more than what I actually did and said "well you can pay that but I will send it to collections."

I can't say enough great things about this company. They are always available to service my…read morefurnace, ac - and now my water heater. They're fast, making me feel like I'm a priority. Prices are fair and the techs know their stuff. A++++ company!