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    Roberts Heating & Cooling Plumbing

    5.0 (8 reviews)

    Services - Roberts Heating & Cooling Plumbing

    Plumbing inspection

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    1-Tom-Plumber

    1-Tom-Plumber

    2.3
    (6 reviews)

    UPDATE: We received a call from them with excuses as to why the supervisor never called back, but…read moreyet NO ONE called us back at all. I believe it was Elizabeth called about a potential refund for the yearly package we bought and a potential refund the for hotel stay due to their plumber leaving our pipe leaking and we weren't able to us our facilities. She was to call back.....nothing. Why even call in the first place? On 11/20/2025 they came out to blow the pipes as routine maintenance. Prior to coming out we discovered that there was a back up in our line and asked him to take a look at it. He informed me that it would cost $150 to run a camera, I agreed. He went down to go into the pipe and found out he could not get in and had to saw off the valve and needed to go get a new one which would cost about $25. Again I agreed, and asked you promise me it won't leak as we have NEVER had a leak he said no worries. Fine. He saws off the valve ran a camera and then put the new valve on. Advises us that the pipe is blocked by tree roots according to his camera. The video that was provided shows no tree roots and no blockage. He actully didn't even get the camera far enough out. Said that it was blocked and his supervisor Justin will call us in the morning to go over options. I handed him my card and paid. We decided to stay in a hotel that evening as using the plumbing was not an issue. It is a good thing we did. I went and looked at the job, the valve did not seal and was leaking water, one flush and it would have been horrible. I then looked at my bank account and was charged $250 for something that was supposed to be $175. We made SEVERAL calls to the supervisor Justin and we are still awaiting that call back. We did get in contact with Elizabeth at the office and she did assist us sending out another plumber to correctly seal the pipe and she did get me a refund for the overcharge. She was very nice to deal with. We have since had to go with another plumber to get our needs taken care of. Which is NOT tree roots but a broken pipe. I would not recommend this company.

    Daniel W was on time very thorough with his inspection and fair with his prices. 100% recommend!!read more

    Clog Busters Drain Cleaning & Repair

    Clog Busters Drain Cleaning & Repair

    3.1
    (39 reviews)

    I recently called Clog Busters for help with a small leak under my kitchen sink, and WOW--Brandon…read moreabsolutely exceeded every expectation! From the moment he picked up the phone, he was friendly, upbeat, and incredibly knowledgeable. He didn't just give me quick advice--he patiently walked me through each step, explaining exactly how to tighten the pipes correctly and prevent any future water damage. Thanks to Brandon's expert guidance, I was able to fix the leak myself, saving me hundreds of dollars in what could have been costly repairs. It's rare to find someone so professional, patient, and genuinely invested in helping customers--even over the phone! Brandon was amazing+9 +, and Clog Busters is lucky to have him. I HIGHLY recommend Clog Busters for any plumbing issue (big or small). If you get a chance to work with Brandon, you're in the best hands!

    Besides the $59 charge for a visit, they charged me $390 to use a camera to look for the clog. I…read morehad to pay this amount BEFORE they would look for the clog. I wrote a check for $390. Then the technician said there would be a charge of $613 to clear the charge. Nathan, the tech said that needed to be paid in advance and he would not guarantee that the clog would be cleared. He also offed a premium cleaning for $1400 with a five year guarantee. I thought he was ripping me off, way too expensive. I declined and dismissed him. After he left, I called City Sewer in Iowa city, they came and cleared the clog in less than an hour and I paid $169. I am 86 years old and I felt abused. Clog Busters is a SCAM. Do not use them. Be AWARE

    Roberts Heating & Cooling Plumbing - plumbing - Updated July 2026

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