Michael is polite and respectful, a true Gentlemen. He came to do fall tuneup and went above and…read morebeyond to make unit run better. Last HVAC company I had over 10 yrs, and I was looking to start anew for reasons I won't delve into. My furnace is now quieter and has better airflow. Britson's has a new customer and a very happy one at that. Thank you Michael, you are top shelf

Great customer service, quality and a great price. I highly recommend them if you ever need a HVAC…read morecompany.

I am delighted to have chosen Midwest Comfort to replace my heating and cooling systems. They are…read moresuper nice, not one bit pushy. Eager to answer any questions I had. They are all knowledgeable about their work. And they came in as the cheapest quote. Several of my neighbors hired Midwest Comfort Three years ago. They recommended that I choose them. Although the price has doubled in those 3 years (thanks to people in high places ha ha), I'm a happy camper! Thank you Brian, Caleb, Jordon and Tom (Mick)!

Replaced our 1978 outdated furnace, updated the ductwork and repiped our water heater flue. Clean,…read moreefficient and very knowledgeable employees. We have Midwest Comfort do our seasonal checkup on the furnace and A/C. Always polite and able to check out any concerns I had with new system. I recommend them to anyone, that has furnace or A/C issues.

The owner Roy Connett came to our home to give us an estimate on a heat pump and new A/C. He was…read moreupright and honest and very kind. We decided to go through Connet Svcs after we prayed and trusted the Lord about it.

We waited 4 days for service which was understandable on the first hot week of the year. The tech…read morecame out, installed a new blower motor, didn't secure it. It's now bouncing around and the AC still doesn't work. He did not stay long enough to watch the AC cycle. Called for them to come back and they bumped it 6 more days. Very poor customer service, not friendly, questionable knowledge. We went elsewhere.

On May 29th, we had a new A/C unit installed. First of all they arrived right when we had been told…read morethey would. They were two of the most polite and considerate that we could ask for. They explained everything before they did it. Thank you so very much City Wide! Our A/C unit is beautiful! Dwight & Cherie Busick Johnston, Iowa

I called City Wide to diagnose a blinking light on my water heater, which was still working and…read moreproducing hot water. The technician began working on it without explaining what he was doing or getting my approval. During the visit, my water heater stopped working completely, and I was told I needed a new one for about $3,000. After leaving my previously working water heater inoperable, City Wide expected me to pay far more than the quoted service-call fee.

The experience was unique to no fault of the company. They kept us informed on delays. Very…read moreprofessional and friendly installers. We are 100% satisfied with how this turned out! Thank you Thrashers!!

I had a new HVAC system installed by Thrasher years ago. I had multiple problems which they always…read moresaid was my fault. Finally called another company, they fixed it and I haven't had one problem since. Their customer service is horrible. Rude, dismissive and confrontational. There's a woman named Toni who will rip you new one if you so much as ask questions. Buyer beware!

DO NOT USE THIS COMPANY. They were supposed to come out to do a quote, ended up, they broke things…read moreon purpose so they can make it look like you have a problem and they offer to call their plumber to come next day to fix it. They are a scam and will rip you off. Would not even give a 1 star.

Absolute rip off, service call for new Thermostat resulted in an annual membership and a $45 Amazon…read moreHoneywell bottom of the barrel thermostat. 10 minute install cost $640.94 I shit you not. No breakdown of costs or receipt given just sign this Ipad and we'll email (nope) the receipt.

I would recommend Sims Plumbing because the owner is very friendly and can do more then just…read moreplumbing. He helped me with my furnace and thermostat. The service I received was excellent and pricing was reasonable.

From the owner: Plumbing repairs and remodeling. 24 hour emergency service, residential & commercial, drain…read morecleaning, water heaters, sump pumps, leaks fixed, fixtures & faucets, basement bathrooms, kitchen remodeling, bathroom remodeling. Boilers, Backflow testing, Sewers, Water mains, Stop box repairs.

Previous Bob Oliver Heating and Air. New Owner, techs, and office staffread more

Some of the worst customer service you could possible imagine. Front the person the answers the…read morephone, to the technicians and all the way up to management. Don't waster your money on this company.