Called Luis to get some work done for me while I'm out of town and could do it my self oh m G he…read moregoes the extra mile to get things done he literally drove 40minutes twice to get my packet from the post office got me my plate and title with called me right away got my stuff to me I couldn't ask for better service ..

Amazing service!! I didn't even know this type of service existed. Luis provided great…read morecommunication, and got a title printed and delivered to me at work within a few hours. I never even had to leave work!

Highly recommend Fabby's titles to anyone and everyone. She is very transparent and works quick and…read morealso is friendly

My experience has been exceptional. No waiting-friendly-fast to emails. They took the pragmatic…read moreapproach while waiting for a second party & started the transfer so when they arrived it only took a few minutes.

Jordon was fantastic. She was very knowledgeable and kind. Would highly recommend. I will never…read moreforget anywhere else.

I was past you to get my drivers license updated and had to go to the main branch so I wouldn't…read morehave to wait weeks for an appointment. I booked this appointment online and gathered all my paperwork according to what the website said. It was almost an hour and a half drive to get there, but when I arrive, there was still plenty of parking in the lot. One of the first things you notice walking in is the amount of security in the building. There are a lot of guards who were all friendly and helpful. When I entered, they directed me to the line for appointments and then I was directed through another doorway because I was there for my drivers license renewal. I was able to walk right up to a window and get taken care of. Apparently everything that says on the website for the paperwork I needed wasn't accurate based on what I needed in house. I ended up with several items I didn't need and I needed one more proof of identity. They asked if I owned a vehicle and if I had the registration on it. I acknowledge that and offered to go out to my vehicle to grab the paperwork. The woman told me that wasn't necessary and looked everything up online and told me she was able to verify me from there. I was sent into the waiting room with my number and found a seat easily. I was only there for a few minutes when my number was called. I went in the back room and into the window. I was directed too. When I handed her my paperwork, she took a look and said I was missing a second form of identification. I ended up going through a very long explanation about what I had gone through out front and the fact that the woman told me she had verified it and I would be good. Eventually, I must've said the right thing because she did something and then said I was all set. While I was a little flustered by this, the woman was very friendly and understanding. She also realized I was past due for the license plates on my vehicle. Apparently that paperwork went to my old address and never got forwarded to me. She was able to take care of both the registration and the license for me and I was very grateful. After I paid, I went and sat in the waiting room again and waited for them to call me with my updated drivers license. I went out to the parking lot and put the sticker on my license plate so I would be legal again, and I was on my way. This was one of the fastest experiences I have had at a DMV and I actually spent less money than I thought I would. While this was quite a long drive for me, I was glad that I could get it taken care of quickly and efficiently. I had heard from other people that the wait times here could be quite long so I was pleasantly surprised.

Today, I was in the lobby when I witnessed two DMV employees treat a Hispanic gentleman with clear…read moreprejudice while he calmly tried to present his immigration documents that allow him to extend his driver's license. I am a white American woman and an attorney, and I immediately noticed the shift in their energy when I later approached the same clerk. I was treated with respect, even though I was less polite, while that man was aggressively escorted out of the building by security. The gentleman was correct when he told them they were required to verify his eligibility through the SAVE system. As an attorney, I can confirm that SAVE is the proper tool in these cases, but many DMV employees appear unwilling to do the extra work. This is unacceptable. DMV staff should not pick and choose who is treated like a human being based on race or immigration status. If the gentleman who was mistreated happens to see this, please know there are witnesses who saw what happened

You have to set an appointment online to be able to do anything at this DMV. For whatever reason…read morethey send you a text to your phone and you have to verify it's you while booking the appointment. It was not working for me and I had to use my sisters phone. So keep that in mind. When you arrive you use a kiosk to sign in and wait for your number to be called. Theres a large tv that keeps track of the numbers that have been and are being called. The waiting area is huge and has a lot of seating. One thing I didn't like was theres no directions to the stations once your number is called. I had no idea I needed to go to the back past the sliding doors. I waited 10-15 before my number was called.

After a nightmare experience yesterday at the Lee Vista office--where I was rushed out in under 4…read moreminutes by a rude clerk at Window 9--I came to the Sand Lake Office today and had the complete opposite experience. Stephanie Vasquez at Window 2 is a absolute star. She was patient, professional, and took the time to actually help me with my documents instead of staring at a timer. She turned a week of DMV stress into a 5-star win. If you need your license or ID handled with actual care, drive past Lee Vista and come here to see Stephanie at Window 2! She is the gold standard for customer service.

This place is great!!! Fast service, friendly staff ,small fees for services but well worth it…read more Very knowledgeable staff. Ta nisha helped me. She was patient, kind, knowledgeable, very courteous. She even offered to get me a chair while I was standing at the counter, since I use a cane and am not a spring chicken. They handle handicapped parking permits, titles, registrations.... Highly recommend this place!!!!!

They were very patient and helpful both times I was in there! We had a complicated situation and it…read morewas straightened out and they were a big help. Very convenient too, you pay a bit more but it's definitely worth it not having to wait.

I've always had a great and speedy service here but Debra was awesome and made me feel relaxed on…read morethis visit. I made an appointment for 12:45 and checked in 15mins before my appointment and sat down for maybe 5 minutes before my number was called. I brought with me so many paperwork and documents to renew my driver's license and Debra said hold on you may not need all of it which took a heavy load of my shoulders. After a few questions about my mental state, if I've had a seizure moment and voters choose. It was than time to take a photo for my new license and $69 payment. Debra was able to get me out around 1:05. It would have been sooner but I was just talking to her about how in New York you would be in the DMV for at least 4 to 6 hours before I left 10 plus years ago. Thank you thank you thank you Debra for an easy none stress experience.

Dear Sirs, On…read moreJanuary 9th, I had a terrible experience at the University Boulevard Office Gate 11, scheduled for 2:15 PM. The attendant who served us was completely rude, relentless, raised her voice for no reason and tried to find difficulties to make our visit useless. Despite presenting all the necessary documentation to obtain the Florida ID (valid passport, visa, I-94 and proof of address), maintaining her rude manner from the beginning, she first started questioning the name on the passport (the same as on the I-94) and then refused my proof of address (I presented correspondence from Bank of America and Scott Randolf!!!! correspondence of notice of renewal of license of the Tax Collector), since my house is registered under the name of my LLC company. Despite the proof of address presented, she did some kind of research and started yelling "this is an LLC, this is an LLC" and threw the documents back, ending the service. Stating that it is my home as registered on my driver's license for the past 12 years did not change her mind. I truly believe that this is not the standard of service that Scott Randolph Tax Collector wishes to provide to its customers. Disappointing. Sincerely, Walter Dias