THIS is interesting…read more..
Cardinal Transportation.
Cardinal....
Transportation.....
car·di·nal - kärd()nl/, (phonetically.)
The meaning? The bird? Random name grabbed from the air? The St. Louis MLB Team? The actual Crayola color (which isn't indicative of their color scheme)? Roman Catholic Church affiliate?
UNLIKEY, right?
THIS is the reason for the moniker, that I've concluded upon, which fits perfectly for an industrially dubbed "hospitality" type business. -CARDINAL-
Which is:
-ADJECTIVE- 'of the greatest importance; fundamental.'
"Cardinal" is YOU. The customer. The occupant, The party/graduation party/wedding party. The passenger. The group. The dignitary. Whomever you may be, YOU are of "the greatest importance". -OR- the company itself is 'Cardinal', a term used VERY VERY loosely Scott/Kimberly/Kenny/random clueless woman (whom I called when my Sedan wasn't not just late, BUT NEVER SHOWED UP AT ALL, AFTER 11pm and 10 hours traveling to CMH from RNO, AND ALL I GOT WAS AN "I don't know"), am I right?
(NOT asking for a friend.)
tsk tsk, no need to tell me that I NAILED it.
Now that's done, let's roll on the details, shall we?
Actually, I was a chauffeur for a popular and widely known/used limo company in Carlsbad, CA. years back. I've chauffeured all walks of folk. I driven party buses, stretch limos, sedans & SUVs on a literally all over So Cal. Passengers such as BB King, a couple UFC stars, affluent people, average Joes, high schoolers, EVERYONE, whom I treated equally "CARDINAL". Never once late, never ever flat out just not show up. Especially when the ride is paid for in advance. The owner Mike (whom I drove for), was fair but firm, and it surely would have costed me my job then had I have the same sort of mix up that happened to me at John Glenn airport in the middle of the night from THIS Transportation Company.
Visiting my mom, she lives 60 miles SE of Columbus. She just got released from her 3rd specialized nursing facility after having double bypass surgery stemming from a heart attack, so obviously I can't have a 76 year old woman driving an 1 1/2 hours in the middle of the night to pick me up. So, going off of Yelp reviews, & not wanting an Uber, I chose Cardinal. Started off with email, chose my vehicle, tell them my flight information, then confirmed via email, and double confirmed via phone call, complete with my credit card number. I have all the info to prove it. Arrival time, airline, flight number all in the queue. I step off the plane after 10 hours, claim my baggage & confident My chauffeur will actually show up, I gave it an extra 20 min. although they should have been standing there w/ a sign with my name on it at the baggage claim, which at that time was actually a red flag when I didn't see anyone.
Tired, frustrated, I called Cardinals business line. A young woman answered the phone absolutely clueless pretty much everything. Upset and frustrated, I asked her if they were running late & she asked me for my name and flight information which I gave her. She then started stuttering & I could tell was nervous over the phone & tried reasoning with me after not finding my reservation that I had already given my credit card information for days prior. I then, asked her flat out "am I getting picked up tonight yes or no!?" She responded "well, i, I don't know" which, isn't a yes so it must be a no. So I gave them some choice words & hung up royally pissed off.
As a result, I was forced to rent a hotel room that night near the airport, where if you read my other review about the adjacent hotel, you'll see how I was treated there. So I don't know if it's just in Ohio thing or what, but in addition to the room, I had to pay for a Luber or Lift or whatever that rideshare crap is the next morning to get breakfast in Gahanna, where, my very very physically limited mother wearing a life vest after a heart attack had to make the 2-hour drive to pick me up. I'm still getting pissed thinking back on that.
I will say, that the owner ended up calling me 3 days later to apologize. Also saying that he didn't know what he could do to make it up, but at that point, I wouldn't trust them to show up anywhere anytime, especially after having my credit card information. So the best thing they could do for me was stay away. When you can't depend on someone ONCE, don't be stupid and give it a 2nd try. At that point, YOU are the one at fault.
"Cardinal" transportation? More like Turkey Transportation, because that's EXACTLY how they made me feel, and made me look.
