Bre is the best worker at Windsor!!! She is extremely friendly and warm. Also very helpful and…read morepatient. This girl needs a raise LOL

Customer service is good, nice family owned store, BUT their return policy is ridiculous "no…read morereturns or exchanges on special occasion items" dresses or jewelry...apparently, everything they sale is "special occasion". This is a nice mall, nice store, but they don't care about their clients. This is why brick and mortar stores are going out of business. Heck, other stores in the mall have similar items and friendlier return policies...Dillard's, Belk, are more expensive, but better quality and have a great return policy. That being said, they have great taste in selection, very metropolitan, buyer beware, NO RETURNS!!!

Palmetto Moon is a fun store! I think the best way to describe it is a slightly more upscale…read moreversion of Ross or Marshall's. You can find some pretty decent merch at an affordable price, and they have some really cool stuff that you won't find at the big box stores like Walmart or Target. However, it's not quite as unique or memorable as your typical mom & pop store, or your local college's bookstore. Nevertheless, it's the perfect store to have in a mall like this one!

I get to visit this Ross location maybe 3-4 times a year. It always seems to be in a state of…read moredisarray no matter what time of day you go. Shoes and sneakers are hit or miss, the selection in the home area seems a bit stagnant, the luggage area rarely changes. The service of course is like every where else, understaffed during peak hours. I recently purchased a perfume only to find it 17% cheaper next door at Marshall's so of course I went to return it, seal untampered to be told they would not take it back regardless of seal, cellophane and receipt they stated that the person who checked me out should have told me that "this location" does not accept perfume returns. No matter the proof I had that I did not live in the area, the receipt did not state that and that there was nothing posted with that policy, I had to take the perfume to a different Ross to complete the return. So unless it is something you use on a regular basis, and the price is right, avoid purchasing here because the return policy is very different than at other Ross locations. The staff is not mean or rude, it's just an inconvenience.

What an absolutely filthy store. They really don't care about the customer. I'm in a wheelchair…read moreand it's not easy for me to get around. Clothes strewn about. Giant dust monsters floating around dressing rooms filthy.

Absolutely Ridiculous how I was treated here today. The store doesn't close until 9pm, I walked in…read morearound 6:25pm with a big box of clothes and was told that they were done "receiving items for the day"....2.5 hours before they close? Lol what a joke. Not one customer in the store and 4 employees just standing around and one outside talking to a person in a car lol. And my clothes were really nice, pants, polos, jerseys, shorts and basically everything else also really good name brand stuff. Apparently they didn't want to work for the last couple hours of the day so yeah I won't be going back there ever again!!!! What a joke they are!

I love Plato's Closet in my hometown. Unfortunately not here. I drove from the USC campus and it's…read moreabout 10 miles away and 20 minutes away. I come in with a bag full of clothes to sell and the girl says that they "stopped selling at 6 because they're short-staffed" as she gestures to two employees at the counter sitting on their phones. Mind you, I was the only customer in the store. I wasted a 40 minute round trip for some lazy employees. Thanks Plato's!

Spent 45 mins in the store picking out clothes, trying on clothes and had to have my husband help…read moreme get correct sizes because not one of the 3 store clerks would even ask me if I needed help. But every white person that walked in was helped immediately! I love the clothes but all the store clerks need to be fired!!

This is one of my favs. The staff is very helpful. The cloths are a great quality. very flattering…read morefor all body types. There is a seating area for when my husband gets tired of standing around while I shop and try on things. The only thing I can say negative about it is they don't carry the whole line. You have to go to the Charlotte stores or online for some things. I love going there because it's closer and I can try things on. So I know I like them when I buy them.

I enjoyed shopping here. It's well organized, nice clothes and accessories. I plan to take my adult…read moredaughter here when she comes into town.

It was really hard to find things in this store. A lot of styles I didn't think were great…read more Definitely wasn't worth bringing in anything to try to sell.

Bought a Silver necklace as a future birthday present at Christmas time because it was on sale for…read morewhat I though was a decent price. When girl turning 17 opened it on her bday in Feb the necklace broke while still tied to package and beads went everywhere. She never even got to put it -clearly defective. Tried to exchange/ return it to the Columbianna Mall store I purchased it and they said it was over 30 days so nothing they could do as new store/company owners make no exceptions. Most places care about selling quality good but not JCPenny. I WILL NOT SHOP THERE AGAIN.

Don't order curbside pickup. They don't come out to you. This is my second time ordering and the…read moresecond time they did it. After waiting eleven minutes the app updates to say sorry, we can't accommodate you, you'll need to come inside to pick up. Um no I can't, I'm injured. The first time I went in, but this is obviously a pattern. They don't seem to want to come out to actually do the delivery to the car. I won't make the mistake of trying again.