I get to visit this Ross location maybe 3-4 times a year. It always seems to be in a state of disarray no matter what time of day you go. Shoes and sneakers are hit or miss, the selection in the home area seems a bit stagnant, the luggage area rarely changes. The service of course is like every where else, understaffed during peak hours. I recently purchased a perfume only to find it 17% cheaper next door at Marshall's so of course I went to return it, seal untampered to be told they would not take it back regardless of seal, cellophane and receipt they stated that the person who checked me out should have told me that "this location" does not accept perfume returns. No matter the proof I had that I did not live in the area, the receipt did not state that and that there was nothing posted with that policy, I had to take the perfume to a different Ross to complete the return. So unless it is something you use on a regular basis, and the price is right, avoid purchasing here because the return policy is very different than at other Ross locations. The staff is not mean or rude, it's just an inconvenience. read more

Ross Dress for Less - Ross on Harbison Drive - Women's Clothing Near Me - Columbia, South Carolina

What an absolutely filthy store. They really don't care about the customer. I'm in a wheelchair and it's not easy for me to get around. Clothes strewn about. Giant dust monsters floating around dressing rooms filthy. read more

Ross is alright. You can find some cool knick-knacks here and there, but everything is kind of piecemeal and you never know if the thing you're buying is going to work or not. I'd recommend stopping in to see if you can find a steal on an item, but I wouldn't do the bulk of your shopping here or set your expectations too high. read more

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Overall your typical Ross. Great items at rock bottom prices. This location was fully stocked with loads of great pieces at amazing pricing along with many items that were one time wear.... TWO if you're lucky. This location had a great selection of home goods and furniture. Lots of employees but none offered assistance which I'm some cases can be a good thing. All the employees were hyper focused on stocking their respective areas and cleaning the store so I can appreciate their tunnel vision on getting their zone cleared. When it came to checkout, the lines were long but relatively speedy. It could be the lines were massive because we came on a Tuesday which coincided with their 55+ senior discount day. The workers did their best to get all the guests in a out expeditiously so that's always a win. read more

Ross Dress for Less - Smiling is my favorite - Women's Clothing Near Me - Columbia, South Carolina

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Ross stores are sham low budget horrible customer service. It's a shame and they always try to Cici over for five dollars like Ross is going to pay them more. They're a bunch of thieves you make a mistake and lose your receipt. You go back next day one day after purchasing it they say it's gone on sale five dollars cheaper you turn around and ask can you purchase the same exact thing well that one's not on sale it came in at a different time, blah blah blah blah blah blah ZEROstarsif I could give them read more

Had a terrible experience visiting here today. Had so many clothes that I wanted to try on then purchase and was told that the fitting room closed at 7PM even though their store doesn't close until 10:30. That's strange... So why not put that on the door before we even enter the store? The stocker or inventory lady was very rude about it. Will not be returning. read more

I find Ross to be hit or miss. Some locations are great, and others are just awful. This is one of the better stores. The sales floor is organized, and the store seems clean. I waited in what I thought was the line to pay for my items, and one sales person just kept looking at me. It wasn't until I got up to the cash register that the person who rang me up told me there was a line system. Now, the person who kept looking at me could have asked me if I was waiting, but she just stood and stared. That was a little frustrating, and it certainly wasn't clear that there this was a line system. They do have a nice selection of clothing, but their household items stock was very limited. read more

AS most of us i'm always looking for deals and this is one of the places I go to. AS most of these stores the men section is a small selection of things from shoes to men gadgets but depending on what your looking for this store may have it. As I always tell my readers head to the clearance section 1st !! read more

I am starting to love Ross. With patience, I can go through a few dress racks in my size and find 5-6 items of interest. But the best part is...I don't have to pay a lot! I just purchased 3 dresses, each for less than $20. One was $12.99! I had to have that one! It may depend on the day of the week (definitely not Saturday), but Ross is worth its weight in gold. I also purchased some nice, big washcloths for less than $3 each. I will visit every Ross that I can as long as I have dollars in my pockets. read more

The Ross store on Harbison is a real joke. You go to the back and on the shelves are usually hardly stocked. Looks like items were just thrown in there. You do not see anyone working. Just one cashier and then those that should be working are just hanging around up front talking to the cashier when she's not busy. I don't care to shop there. The Marshalls next door seems to have their stuff together. Always stocked and always personnel are busy doing their job. Makes me wonder if Ross even has management in the store. read more

The store really needs some work and some more inventory. I was not impressed by the selection available.

I LOVE it, obsessed with their shoes...bought $240 Via Spiga shoes that are sold at DSW for $100...ROSS SOLD THEM FOR $24.99! SAME AMAZING PRICES FOR NINE WEST..ETC! Love the clothing there too... read more

I always find good prices on their clothes, especially the clearance section. They're open late and the store has a good layout, no narrow aisles like some other stores. read more

I come here to buy cologne. They always have at least one scent I like and the prices are far lower than anywhere we I have found.