Had a delightful experience with a representative Danny from EXPRESS Lane. Danny made the whole experience FAST and EASY. He was able to give an amazing quote. Very knowledgeable and was able to answer all my questions with ease. I definitely recommend anyone to look into Express Lane who is looking for reasonable prices. EXPRESS. read more

First off Insurance for 2024 Honda full coverage else where was highly and over priced , until i found DANNY here at express lane insurance ! 10/10 very good service! process was quick and locked in at a good price ! Danny deserves a raise !!! i appreciate Danny ! the best ! read more

Professional, fair costs for full coverage on all my vehicles! Danny was efficient and courteous I'd recommend this co to all my relatives. Other companies were way too pricey!! Way to express lane!!!!! read more

ago Called for a quote today and spoke with daisy, gabby. asked for commercial auto insurance. They proceeded with asking me my name birthday ect. I asked that before I give them my personal info if first they can answer some questions. They got really frustrated with me and hung on me. Sounds strange right? "We don't take your type of business here sir" I'm sorry what?? listen to the audio and you tell me. What they meant by this statement. Well I have the entire conversation as it was recorded and they gave me their consent. Will be uploading it to social media. And any other media I can get to listen to how they treated me. I will post the link here shorty. Don't go here. read more

Danny was super helpful he got me a good deal on my car insurance he saved me a lot of $$$

I was in need of auto insurance they were able to get me a quote for my car at a very reasonable price

gabby had a ugly way of responding to my questions over the phone horrible attitude . she probably didnt get good rest last night . hung up on me twice . not professional at all read more

I don't recommend this place had a very bad experience with the Maneger GABY beware she's a trickster I had a policy with them for a few years never had a problem until a few weeks ago she tricked me into changing my policy and promised me the lowest payment same policy and took my money just to find out a week later that she excluded 2 of my cars to bring my monthly payment down but I was screwed up with two cars with no coverage she's a real piece of work... read more

Express Lane Insurance - Auto Insurance Near Me - Palmdale, California

I went in to pay for my car insurance today after calling first. It was a younger lady that sat on the right as we walk into the door then it's an old nasty flat back women that sits on the left this was my first time ever even talking to this older women because I always dealt with the more pleasant younger one. We tried to ask her questions and she replied shouldn't I have asked when we got the policy. I said I don't understand all of these hidden fees. She became irate and told us we owe the policy plus some other fees. She also said something about us being privileged. I said....no you are privileged to have our business. Then I told her I know it just have to be a better insurance company around here somewhere, Then she said....well if you get a different company remember you owe us $50.00. I still didn't understand why I was told we couldn't pay on MLK's BD , then we came the next day and the insurance company wouldn't take the payment, so we had to pay $275.00 for a one day holiday fee. We also owed another $50.00 from who knows where?? The company then sent us a letter saying for $15.00 they would rewrite the same policy again. But of course when we asked this ignoromis she again said I don't know anything about that. We gave her our money and I told my son to make SURE he got a recipe from her. She looked up rudely and said ''can I help you with anything else'' ?? I wondered what black widow web we had crawled into. I then walked to a beauty supply store farther away and told the owner what had happened and she said, Oh you should have gone to the Farmers Insurance they are so nice and they will explain everything. I just can't figure it out yet. If I have two choices to make these days I often choose the very worst choice. Just ride right on past that Express lane and save yourself some money and some rest. '' Don't Mess with express lane.... and that's my opinion, advice at least not the in Lancaster on 47th street.between R and S Street. seem to pick the worse one. Don't choose Express Lane Insurance pick the better one ......anywhere else. read more

Express Lane Insurance - Auto Insurance Near Me - Palmdale, California

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My son needed insurance on his new 2024 Honda Civic Sport in order to drive it off the lot. This was in November 2023. Express Lane insurance was the only company who could offer him same day insurance as the law has recently changed. Most companies can take up to 14 days to get insurance through. So when I called and talked to Gaby she knew exactly who I was. Once again she was rude and because of the fact that she knew we needed the insurance the same day, she told us an extremely high price. She actually gave us 3 different prices before arriving at around $1200. Yes $1200 for one car. My son is 19 so he's a new driver but this is astronomical. I guess you can make up anything at this company and add cars to the policy that aren't even yours. I'm sure that's not legal since the "Mazda" wasn't my son's. I'm eager to know what crazy price it would have been if the Mazda wasn't on there. Needless to say we called Fred Loya Insurance and went with them and now he pays a lot less. However, because he wanted his new car off of the lot at that time he had to pay that high price and he would have paid even more had it been quoted. So who's the less than smart one now? Additionally please be aware of your policy. They added some random Mazda that my son has never owned and said that if they didn't add it the instills have been even higher. I truly don't know how they are still in business doing dirty stuff like this. Good luck. read more

Leaving a 1 star review because my mom got SCAMMED. My moms insurance recently got canceled w infinity because a truck she has listed is considered "comercial" her policy expired and she called them to see what's going on. The policy was up for renewal but it didn't auto renew for that reason that the truck is considered comercial. Anyways Friday my mom called them and they told her she had to start a whole new policy & had to pay a new deductible and fees to express. She did that. I told her she was wrong and only had to call Infinity. Well today Monday. She called infinity and they told her she only had to call them to reinstate her policy and all she had to pay was the monthly cost. Express told her she had to open a new policy and charged her over $300 If she would have called infinity it would have cost her her monthly payment of $170 ish. These people are not honest and will do anything to charge you more fees. I do not recommend!!!! read more

STAY AWAY from this insurance company. Blanca is a liar will take your money without fully explaining company policies including 30 day deadlines for learner permit drivers to get their license. Scammed my nephew into a policy that he's not even covered on. When I called Dmv to confirm 30 day I was told it's a company policy not a requirement. We tried to cancel policy even though we never signed docu sign paperwork and they are still charging my nephew. Going to California BBB next to file complaint against their license. Sent payment paperwork with no declaration page showing vehicle info or coverage amounts. If you read this and still hire them good luck. read more

very unprofessional company. Gabby is not equipped for the job . She does not know what she is doing . She has an attitude problem and doesn't know how to talk to people looking for help . read more

A very professional group of girls they get you in and out so fast with great prices from different companies got my quote really fast and at a price i was happy with. Enjoy coming to this insurances office very clean and professional read more