I never even knew that places existed where you could drive your car right into the shop to get your oil changed while you sit in your car until I came here, and I'm convinced that they're the best at it! I was visiting family in my hometown, and I needed to get my oil changed. I pulled into the parking lot of this place, and they ushered me right into the working area. While several mechanics worked on my car at once, they changed my oil and did a number of other checkups on my car all while carrying on delightful conversation with me and keeping my entire experience under ten minutes. Great work, great pricing, great customer service! Highly recommend! read more

My car computer showed two tires low all at once. I pulled into here and a great young man filled this old man's tires for free. I always use Express Oil Change but usually the ones in Gadsden and Jacksonville. I'll drive the extra few miles to here from now on. read more

Absolute worst Express Change I've ever been to. Pulled up, guy came out and told me to get behind the car in bay 1. I sat there for nearly 20 minutes (trapped because other cars were behind me, otherwise I would have left after 10). No explanation for why there was a wait (it was clear that the car ahead of me was simply having an oil change). When it was finally my turn, I understood the wait. Every employee there was slow and not in any hurry to deliver good customer service. They didn't seem to understand the "10 minute oil change" concept. Won't go back to that location under any circumstances. read more

I had a great experience. Matt was extremely polite and professional. He was training Troy and they both were fast, efficient, and so nice! Couldn't have asked for a better experience. read more

I would like to leave 0 stars because they ripped me off for $2350. I am still having the exact same problems that I took it in for and then some. My car has several brand new parts put on less than a month old, now they are having problems. The price started at $600 and then they "found" wrong. The price got closer and closer to the credit card I had to take out to get all the things they "found" wrong with my car. They had my car a week. Please don't be taken in by the scam artist who work here. If I could find the owner I would really love to talk to them. read more

I came in to get and oil change and left with a smile. Jerry was my mechanic and went above and beyond to make sure all of my fluids were at the right level, and he even washed my windshield for me. I highly recommend this express oil change to anyone looking for good quality oil change. read more

I was charged $42 for an oil change here--after bringing my own oil and filter! That was several years ago. I swore to never to back. Much cheaper to go to a full-service garage, like Jacksonville Auto Repair just up the road. read more

I spent $100 to get a coolant flush to see if my car was leaking coolant or not because I am moving soon and wanted to get any car issues taken care of beforehand. Asked them specifically to check for leaks. Waited over an hour and when it was done and they came and got me and I asked and the man who handled handled it said, "oh well I only did the second half of it so I dunno but I don't think it did." Update two weeks later me being stranded on the highway because my car WAS leaking coolant and me having to pay another ridiculous amount of money having to get a new water pump. Definitely just wasted a hundred dollars for them to chill out for an hour and a half. I will not be returning to this Express ever again. I may have to pay more dealing with the dealership directly, but it's better than wasting a ton of money to be scammed by people who think I don't know anything about cars and are too busy trying to sell me stuff that doesn't matter to worry about what's actually wrong with my car. read more

I brought my own synthetic oil and filter because they did not stock Mobil 1 or have any filters other than Fram--and Fram has a fund for repairing engines that are ruined when their filters fail. They charged me $42 to change my oil--other places charge no more than $25 when you have your own oil and filter.. I considered that to be a complete ripoff. Take your car to a decent garage like Jacksonville Muffler and skip these high-priced people. Express Oil got the last dollar they will ever get from me. read more

As a woman, you may be hard pressed to find the type of respect and care I receive at the Anniston Lenlock garage. I have been there several times and had several different mechanics help me and they are all top notch. They really seem to enjoy what they do, there is no pressure to buy anything extra, they are honest about what you need and don't need, and always polite and informative about the care of my car. There is a discount for Ladies on Tuesdays too. And best of all...THEY ARE FAST! read more