I came in with a flat tire in my trunk and was helped by Zach and Chuck at the tire and brakes desk out back. Zach is a kind young man who got me checked in quickly and made the process easy from the start. Chuck stepped in to assist when there was a question about whether the tire could be repaired. He took the time to clearly explain why it wasn't safe to repair it again. I had only purchased the car about a month ago and had no idea there had been a previous patch. I really appreciated how thorough he was, and his patience when I asked for a few minutes to check with my son about what to do next. They didn't have a matching tire in stock, so it had to be ordered. Chuck let me know it could arrive between 1 and 5 and promised to call. I wasn't expecting to spend $267 that day, but I truly appreciate their focus on safety over shortcuts. Once the tire came in, I got the call and returned. Zach handled the installation and had me back on the road in no time. I will say, when I first arrived, Chuck came across a bit strong. But that's just his personality. He's direct and a little loud, not rude. The more I talked with him, the more I appreciated his knowledge and experience. After 10 years in the field, he clearly knows what he's doing. I'll definitely be returning to this location. read more

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i was helped by Jordan, he was very polite and personable. Gave helpful recommendation for vehicle longevity without feeling overbearing/upselly. Highly recommend great experience read more

Wonderful service every time! I never find myself waiting more than 15 minutes for anything I need done, I always get my oil changed here, and on tuesdays they give ladies 15% off! The gentlemen are so kind and always friendly. If I need something they recommend but are never pushy. It is so affordable and they are so consistent. 10/10! read more

Brandon and Chuck are the best !!! they helped out of a bad situation. thanks for all your help !!

We usually just stop at any EOC but because of an employee they have named Joey we will make an effort to come back to this particular location. He was very thorough and easy going. Knowledge and helpful. Well done Joey. You're an asset to this business. read more

The best Tire Engineers/Express Oil Change in Birmingham. I have been here to the Lorna Road location twice to service one of our vehicles and both times they were fast, super friendly, knowledgeable, and for once, appearing not to nickel and dime you. It is very hard these days to find a place where they will not charge you too much and for things that are unnecessary. They are real here, will be honest and give recommendations but not push anything on you. We are usually in and out in 15 minutes or less for a standard oil change/tire rotation. If you need something more advanced, it could take a little longer but they appear to be quick but thorough. I highly recommend this place. read more

WORST REPAIR SERVICE IN TOWN! If you want to be overcharged for something that is not wrong with your car, come here! The front of the house is super nice and I've always had a great experience with them. The back of the house is a whole different story! That man Chuck is a straight up thief! From now on I will be going to the Express Oil Change in the Grove, just a few miles down the road. read more

The director of ops at this location is amazing! His name is James! We stopped through on a Saturday and he made sure we were taken care of. He could of easily just had the oil changed but he took the time to top off all the fluids, checked our tires since we were going on a road trip and also gave us a military discount when he saw our ID and noticed. It's hard to find genuine nice people that want to do a good job and we will always come to this location!! read more

Was certain I'd written this review already. Anyway, this place is great not just for a quick oil change and minor inspection of fluids, belts, wiper blades etc... but also great for full-service auto repairs. In the back of the oil change bays, there's a full-service auto shop! The best thing about it that I love is that you can get 100% free inspections with full estimates broken out by individual parts and labor charges. So not only will you be diagnosed but then you can decide what kind of money you'd like to spend on getting whatever servicing you may need. I've never felt ripped off by any estimates I've received here. The mechanics are not only good at what they do, personable enough to deal well with customers... male and female alike. Live on a different side of town now, but this shop treated my family's vehicles very well! read more

Super helpful. Great prices. Mom and Pop feel in this shop with a big corporation name

Came here for a simple battery which was $160 I ended up paying $300+ for a battery I worked at express myself and I have never seen them charge to install a battery and a diagnostic fee when I said It was the battery I knew the problem so what's up with all the extra cost RIP OFF will never be back here read more

This is the friendliest Express Oil I have ever been to. Cannot say enough good about them. Excellent service and knowledgeable. Highly recommend. read more

The service st this location is always excellent. All of the guys are nice and friendly. I've never had bad service or a bad customer experience. Every time I have come in they create a fun but informative environment. If you want great service, this is your place. Thanks guys!! read more

These Tire Engineers/Express Oil in B'ham are hit or miss. But this one is a gem. They always give me a fair price and quick service. They even said "You may want to get a second opinion" when I started having transmission issues last week. Glad I have found an auto shop that doesn't take advantage of me because I'm a woman. Highly recommend. read more

I have bn living in Alabama for a year now and i have bn coming here for everythg from oil changes to lightbulb replacement to strut replacement. The employees here have excellent customer service skills and southern hospitality. read more

Don't walk away from this place "RUN", bate and switch tactics going on in the back of house side where you get autos repaired. The price is not the price quoted! Chuck paints the picture that your car is the worse car on the road so he could upsell you services and repairs that your car does not need. Women beware, this place predicates on women! I will be filing a complaint with the SOS of Alabama as well as other federal agencies that issued a licenses to this place to do business! Was told by Chuck that my car needed struts (89.99 a pair) and control arms (23.00 each). Quoted 2000.00 plus dollars based n what he seen, but i could cost more once he too the car apart We to another guy and it cost me 425.00. "Stay aware from this place" read more

The staff at this location is great. I broke down three hours from home and every repair shop in town was closing for the day. I arrived at Express about 5 minutes before they closed and explained I needed to get home that night. My technician, Cole, could have very easily said "come back tomorrow", but instead he quickly diagnosed my car's issue and fixed it. They were quick, professional, and more than willing to go the extra mile. read more

Driving from NY to Tuscaloosa when my water pump decided to give out. Chuck and the team at Tire Engineers had me back up and running within 2hrs. Cost was reasonable and service was top notch. Highly recommend for all your automotive needs. read more

A company is only as good as its employees, and this location's employees are wonderful. Chuck in maintenance is especially so. After doing everything from diagnostics to regular maintenance, Chuck has always been friendly & professional. He recently waived a test done in my husband's car just because! For this, we will always be loyal Express Oil customers. read more

So I know often times we always post the bad, So I wanted to come on here and acknowledge the good. It's very disheartening seeing all the bad reviews about Mr.Chuck when my experience has been nothing but great since I started bringing my car to the location, yes I am a woman so before I started going to this location I called around to other car service places to compare prices and with all of them they were just about the same. I found Myself having to bring my car back on 9-11 Mr.Chuck was not there, but I had the pleasure of meeting Mr.Ricky which is another Technician that will be working on my car this go round, and it was the same as any other time they gave me a quote I called around,but this time I did get a little lower quote from another Full Service place that I would not be naming but once I told the guy what kinda car I had (2013chevy Camaro SS)the guy immediately said oh no we command you take that to the dealership, I appreciated the guys honesty but I knew Mr.Chuck and his Team could do the job so I went back and I'm glad I did, Mr.Ricky Made me feel very Comfortable with leaving my car over night which I have never done, he also looked me in the eyes and expressed to me I want to make sure everything is right, I'm not going to do anything that doesn't need to be done I'm going to treat you like you was my daughter walking in here and that meant a lotttttttttt him saying that to me. I will always Stand behind Mr.Chuck and his Team until they show me otherwise. And one more thing I've seen Mr.Chuck run the Full Service department BY HIMSELF before with NO HELP, still had a great attitude he seem a little tired but his attitude never changed. read more

These guys are always quick and friendly. You wait in your car while they change your oil and are inexpensive for the quality work they do.... They also do other car services but I have not needed that. read more

Had an 8am appointment for an oil change..was greeted by Brandon, who was very nice and great handling my car...will be back again!!!

These guys are wonderful. Oil changes are always super quick and everyone is so friendly. They are informative about service info, but don't try to pressure me or constantly upsale. I've also used them for tires and minor repairs and they are the best I've used, hands down. read more