Good work from a reputable service team. Honest and true to…read morework completion, complimentary shuttle is great. A little more communication on status could have been helpful but that's why I called and checked in. Take videos of issues before and videos of repairs completed.

WARNING TO ALL CUSTOMERS -- READ BEFORE USING THIS SHOP…read more My experience with Christian Brothers Automotive in Covington was one of the most deceptive, unprofessional, and manipulative automotive services I've ever encountered, and I want to warn the public so nobody else goes through what I did. I requested a full transmission flush & fill for my 2022 Ford Transit Connect. I was very clear about this from the first phone call. The estimate they sent even listed 9 quarts of Mercon ULV -- a quantity ONLY used for a flush. That's the only reason I approved the estimate. I do my research, I know my transmission model, and I know the difference between a flush and a drain & fill. A drain & fill uses roughly 4-5 quarts, not 9. Fast forward: I drop the van off. No updates. No calls. No delays communicated. Hours pass. When I finally check in myself, I'm told it's "almost ready." When I show up, I learn that they DID NOT perform the service I approved. They did a drain & fill instead -- without contacting me, without asking permission, and without explaining anything beforehand. They made that decision entirely on their own. When I questioned it, the tech told me, "We don't have a flush machine." The service manager backed him up. Both acted like a flush wasn't even possible at their shop. Then the owner later told me they DO have one, but "don't use it often." So which is it? Why did three different employees give me three different stories? And why did the technician proceed with the wrong job when the estimate clearly showed 9 quarts, which no competent tech would ever associate with a simple drain & fill? The receptionist also told me the original estimate had been "overwritten" and couldn't be accessed -- yet the owner claimed he still had it. Again: more contradictions and more evidence of dishonesty. Then came the worst part: They refused to release my van unless I paid for the incorrect service. I rely on this van for work. They knew it. They waited until the last minutes before closing and boxed me in. That is coercive, unethical, and absolutely unacceptable. I paid under duress because I had no choice -- and they knew exactly what they were doing. Had anyone called me, even once, to say: "We don't recommend a flush," "We don't have the equipment," "We need to change the service," I would have CANCELLED immediately. Instead, they made their own decision, provided a service I did not authorize, charged me for it, and tried to justify it after the fact. The owner's "resolution" was to tell me to bring it back so they could do the flush... the same flush his staff claimed they couldn't do, on the same machine they allegedly didn't even have. After everything I experienced, he expected me to trust them again? Absolutely not. This shop demonstrated: - False information - Contradictory statements - Zero communication - Unauthorized service changes - Holding a customer's vehicle until payment is made - A pattern of deceptive behavior among multiple employees There is no scenario where this is acceptable business practice. None. I strongly urge anyone considering this shop to think twice. If this is how they handle something as straightforward as a requested transmission service -- ignoring the estimate, ignoring the customer, altering the job, pressuring for payment, and lying to cover the mistakes -- imagine how they'll handle something serious. Consumers deserve honesty, consent, and communication. I received none of that here. This was, without exaggeration, one of the most unethical automotive experiences I've ever had. Be warned.

Take 5 on w 30th in Covington is perfect. They are fast and also super polite and kind. I got…read morereally good vibes from these people, you should tip them!

What's the deal with this location? Been coming here for years and the last 2-3 visits have been a…read morecircus. I've been waiting 30 min with only one vehicle in the bay before me. I understand training but this isn't the timing of the service I needed and now I am running late. For the price at this point I Could have done this faster on my own. And having to remind them to check tire pressure last two visits. Let's do better ok?

I was busy at work and my wife needed an oil change. I recommended a different quick lube location…read moreand she wound up at Take 5 in Covington. This place is TERRIBLE!!! Highly dishonest and price gouging! They force upsells on unsuspecting customers and price what they think the customer will pay. Please note, their website doesn't list prices!?!? The result was $99.99 for an oil change on a tiny crossover that takes 4.5-5 quarts?!?!? I drive a large pickup that requires 8+ synthetic and I have never paid more than $100 for that oil change. They also told her she was "overdue" on a cabin air filter replacement, so she did it. They charged $49.99 for the replacement which is 2 minutes of work and a $7-8 filter. I have always changed my own very easily, but she was taken advantage of! Honestly, I'll never go back here, and I hope my review stops other unsuspecting customers from being taken advantage of!!

Got here at 3:05 for a (5 minute) oil change experience was here for over an hour. I'm sorry but if…read moreyour name implies 5 minutes it shouldn't take more then an hour like way more and they were not busy just one car ahead of us and they didn't even get their oil changed just topped off air check sorry butt he service has gone way off

5 stars is not enough! Rick, Richard, Cierra and the mechanics are top notch people! We all know…read morethat having a broke down car or just needing repairs and diagnostics can be scary. What choice do we have but to trust what mechanics tell us needs to be done. I can honestly say that in my 55 years of living and dealing with repair shop, Riverside is the most honest, fair and timely company I have ever dealt with. Trust me folks, if you have need for a super great and honest repair shop, this is your place! I can't express how grateful I am for these guys. Don't look any further, reach out to them and you will not regret it. My Dad will be bringing his older Astro van in soon to have them check it out. These are my go-to guys for now on. 100% trustworthy, honest and fair! Can't say enough! Let your light so shine before men, that they may see your good works, and glorify your Father who is in Heaven!

My vehicle AC was blowing warm air while I was traveling from Texas to Alabama for a family trip. I…read morehad just been treated rudely and ignored at the local Hyundai dealership a few miles up the road. I pulled into this location and asked if they could look at my vehicle. The tech immediately said he would take a look at it. After a few minutes, he came back and explained that I had a Freon leak and needed to get it serviced for a long term repair. Then offered to fill it for the trip to keep cool in the car. We need more businesses like this in the world. If you need service at a fair price and you're in Covington, LA, go see the techs at Riverside.

Pretty cool gas station/coffee shop/car wash/windshield fixer/dry cleaner....you can practically…read moreget everything you would need here. It's always bustling with an assembly line of car detailers. My goal today was to get the rock chip fixed on my car! Anytime glass did a really good job and the work is backed with lifetime warranty. If windshield cracks...the payment will be credited to getting a new windshield! David was super nice! He helped me process with my insurance company. Didn't have to pay a dime out of pocket!! By the time I finished with the insurance company...my crack was fixed! It's still a bit visible but at least it won't spread! The gas station store is clean but it has a super strong floral smell. The dry cleaners is located inside the store!!

THESE PEOPLE ARE LIARS!!!! They said they could clean my seats I pay $45 DOLLARS to get my car…read morecleaned and guess what they didn't clean!!! They didn't even clean the gear shift. Run by incompetent teenagers who will LIE and STEAL to GET YOUR MONEY. DO NOT COME HERE. They wouldn't even accept my request for a refund because they already "completed the service" WHAT SERVICE YOU DIDNT DO ANYTHING. LIARS AND SCAMMERS. The car wash is fine. I SPECIFICALLY ASKED them if they would clean seats and they LIED AND SAID THEY WOULD.

I was overcharged on parts and labor. They did not fix problems…read more Very rude and was lied to many times. They kept on saying there mechanic is the best in the state. And there prices were inline with the Ford dealership pricing. I am glad I have pictures of parts they said were replaced and/or repaired. As it proves they did a lousy job. On there website it says they give a military discount, I asked about this BEFORE work was done and was told yes. And several days later when I went to pick up my truck and pay the bill they tell me they no longer do that. And the same error codes and check engine are still there after I picked up truck

Dropped by for an oil change, air filter replacement, and tire rotation at Grease Monkey in…read moreCovington and had our usual good experience. Nice people, efficient service, and competitive prices are the norm.

Cash and Trevor are awesome and they will take care of you ! I was shocked to see a screw in my…read morerange tire and it was nothing to get it fixed and he back on the road again thanks to these fine folks at Firestone !!!! It was ordered delivered and repaired in the same day if you can believe that (and on a Monday)!!!

I woke up today (a Saturday) to discover that my right front tire was flat. The car was parked in…read moremy driveway. I called my local Firestone - they were open until 3 pm, but they didn't have the tire I needed at their store. They said they would see if they could locate one. I called AAA to get a tow to the Firestone. Firestone called me back to tell me that they had located one at one of the other Firestone stores - and they were sending one of their employees to pick it up. AAA tow truck arrived and I rode with them to the Firestone. They had the tire I needed - installed it - and I was good to go! (And it was affordable, too.) I felt that they had gone above and beyond to get the tire I needed and to get it installed before they closed. I have used this Firestone in the past and have always had good service from them. I would definitely recommend them!

The service was good, except sometimes they check the inside cabin air filter and sometimes they…read moredon't bother to ask!

Was ask to go to another location. Reason, my coworker is…read moreseriously allergic to dogs. I had my small dog in the car. Lame excuse, you stay in your car, they stay outside. July 10th. 3pm for the owner