Can't say THANK YOU enough. I broke my rear window mowing the grass. Late Friday night, called…read moretalked to salesperson. I was able to set up for an appointment on Saturday afternoon 1 pm. I was so thankful they could get me in. Other places were saying 4-5 days out. It's been storming this week, more expected to come. To my surprise I was called at 8:30 this morning a told I could come in at anytime. The girl at the desk Jennifer was great very professional and she was helpful. Because of this transaction i asked about 2 windshield that we need replaced. One was about average price. The one for my son's family car was a 1/3 of price of other places. It's a new car with a dumb windshield that needs computer programming. Love that technology. I'd recommend using their services just off my experience. They were busy also, they still took good care of the customers that were there and ones calling in for questions. The technician was nice and friendly even apologized for not being able to get all the glass out of the cracks. Not to sound bad, I didn't think it was his job to make me whole, but he did and he did a super job cleaning the glass up. Thank you, I apologize for not remembering your name. Thank you again to everyone. I hope this service continues, it's small things that mean the most in life.

This review concerns a pre-purchase inspection. This inspection was paid for by a potential buyer…read morewho came from out of state to see, drive, and inspect my car that was for sale. After viewing and driving the car, the potential buyer was immediately impressed with the immaculate condition of my vehicle along with overkill preventive maintenance and verbally commited to buy it. Due to other family member's insistence, she had scheduled a PPI at Premier Tire. When the inspection was complete (it took maybe 20 min), she and I were both notified. I had elected to stay in the lobby during the inspection and observed the buyer's interaction with the front desk employee as they discussed the inspection report. After several hours of discussion, she finally came to where my husband and I waited and said due to the many expensive recommended repairs needed, she would not be able to pay what she previously agreed was a fair price for the car. She listed the recommended repairs and the total came to around 3K in bills. We declined to lower the price of the car and recommended she get a second opinion before dismissing my vehicle. My vehicle has been maintained to a level few vehicles ever experience as I am overly fixated on preventive maintenance. I knew that my vehicle did not warrant 3K in repairs so I took it to a reputable shop where I was told that the wheel bearing that had been singled out as the main issue was far from needing replacement and that the cost for the job(in about a year, if then) would run around 300.00. No other repairs or issues were noted. While getting the second opinion I learned that this establishment has a reputation for recommending majorly unnecessary and expensive work to customers. After seeing them in action I recommend they all enroll in a basic ethics class. I am hoping my review will prompt potential customers to take their car elsewhere so as not to get taken to the cleaners. Highly unethical shop!!

I got my grandmother dream car from here for Mother's Day. I live in Atlanta but I was in town…read morevisiting and drove past this establishment and saw her dream car a Camaro. Everywhere I looked was very pricey but they were super affordable so l checked them out. I test drove it and knew it was the one. I can say going here I learned the difference between a car lot and a dealership. I'm used to getting my cars from a dealership. The only real big difference is the lot is buy as is. When I got the car it was a few issues, it needed 2 new tires and new brakes all around which was kind of costly. I would rather have everything fixed and included in the price. But the car was great and my granny loved it and I got everything fixed the same day. I would like to say that this was the fastest process once I got back in town to get the vehicle. The whole process took like a hour or 2 not long at all compared to my other experiences. Their communication was Al and always picked up the phone and answered any questions or concerns I had when I called. They are very honest and straight forward I really love that because I did bring up the issues with vehicle and she let me know like this is a buy as is lot so that explains pricing of vehicles. They make sure the vehicles are priced well for what they are worth. So far no issues my granny rode it to Atlanta one weekend and there were no issues at all. My experience was pretty great. This is a very fine establishment and they even let me borrow this big bow to put on top of the car for when I surprised my grandmother. I appreciate you all a lot for making her day special and will attach photos and videos below. In a month or two l will make updates to review letting you all know tag process and if any issues come up with vehicle but so far so great and I enjoyed doing business with this establishment. Here with an update so the experience was great and very quick process the only thing I can say bad is it being, a car lot so it's buy as is. It was a couple of things wrong with the car costing roughly around $2000 within the first 30-90 days. Battery, alternator, tires, and the rims are scratched up bad and something else is wrong it keep making a noise but I haven't figured it out yet but I'm used to dealerships so I now see the big difference. They're good business but I would rather most things be good on the car and everything be fixed and added to the price or something. Then like every-time something is brought up wrong with the car even before purchase it's kind of like a oh well type of response. Like when I emailed about the alternator I was told," Alternators do go out on cars. It's worked fine when you bought it." Which I get it it's buy as is . But a lot of things being wrong the first 3 months is not so good. But at least they are always willing and quick to respond. But yes this is my update.!

I recently traded in my 2015 Kia Sedona for a 2020 Kia Telluride at 423 Wholesalers on Ringgold…read moreRoad in East Ridge. I secured my loan through Southeastern Financial, and I purchased the Route 66 Extended Warranty that would cover the car for 36,000 miles. I went to pick up the car and found that it had a 6" crack in the windshield with several other severe chips. I went back in and asked when did the crack and chips happen. They acted like they didn't know, but Regina said that she could have it fixed and I would just have to pay her cost. I ended up getting the windshield replaced at Safelite myself. A few of days later after I driven about 200 miles the car started bucking when it got around 25 mph, and it threw an OBDI code: P0741 which states that the torque converter was faulty. I drove back to Southeast Financial and asked how locked in I was in this deal because I was already running into transmission trouble. They told me to call the extended warranty company to let them know what was going on. I did call and was told not to make any trips with the car but to take the car to a transmission shop of my choice as soon as it was convenient. I went to Midas Transmission Repair first because they have a very high consumer rating. Midas said that they did not work with Route 66 Warranties, but pointed out East Ridge Transmission a block from them. I took the car there and told them what was happening. It started with a little glitch, but then got a lot worse. A few days later I was notified that a claim for transmission repairs had been denied. I called Route 66 Warranty and they told me that the car's transmission problem was a pre-existing condition and that they would not cover it. I asked Route 66 what good was their extended warranty if they won't cover the bill. They told me that I didn't wait long enough to call for a claim. I asked them if they really thought that I would buy a car with a bd transmission? They said that the claim has been denied and that they couldn't do anything for me. With the car still at East Ridge Transmission, I went back to 423 Wholesalers and told them what was going on. Regina swore they never had a problem with the car (even though the car sat in the same place on the lot), and since it was past 7 days, she could do anything about it. She said the car was sold As Is. Meanwhile, I'm stuck with a $4,000 transmission bill when East Ridge Transmission fixes it. I would never have purchased the car knowing it had major problems. I should have known better to accept the car with the cracked windshield. it was not cracked a few days earlier when I test drove it. I became very leary about 423 Wholesalers when Regina said she could have it fixed for her cost With no cost out of her pocket. I guess I was ripped off in every way possible With this vehicle purchase.

The place is spotless and everything works every time. My last visit I didn't follow the clearly…read moreposted and very understandable instructions. As a result, the charge was considerably more than I thought it should be. Again, this was MY error. I contacted the owner and we figured out what happened. As a result, he issued a refund. Customer service at its finest.

a perfect place to wash my car... exactly what I was looking for... I'll be there at least every…read moreother week keeping my car nice and clean! great value and nice and clean bays...

I went in for an oil change and they were thorough and even told me about the small damages they…read morecaught onto while under my car. Still waiting for an estimate on further repair but I'm sure it'll be well worth the price and time. Thank you again!

The folks here were very nice to deal with. They were reasonable, honest, and prompt to get the…read moreHonda CRV repaired.