Can't say THANK YOU enough. I broke my rear window mowing the grass. Late Friday night, called talked to salesperson. I was able to set up for an appointment on Saturday afternoon 1 pm. I was so thankful they could get me in. Other places were saying 4-5 days out. It's been storming this week, more expected to come. To my surprise I was called at 8:30 this morning a told I could come in at anytime. The girl at the desk Jennifer was great very professional and she was helpful. Because of this transaction i asked about 2 windshield that we need replaced. One was about average price. The one for my son's family car was a 1/3 of price of other places. It's a new car with a dumb windshield that needs computer programming. Love that technology. I'd recommend using their services just off my experience. They were busy also, they still took good care of the customers that were there and ones calling in for questions. The technician was nice and friendly even apologized for not being able to get all the glass out of the cracks. Not to sound bad, I didn't think it was his job to make me whole, but he did and he did a super job cleaning the glass up. Thank you, I apologize for not remembering your name. Thank you again to everyone. I hope this service continues, it's small things that mean the most in life. read more

I came here for a window replacement for my car a 2017 Subaru because the price was very good compared to other shops. The window was installed and upon picking up the car I looked closely at the new windshield to see if I could detect any differences. The only two differences I could find was the name brand was different than the OEM glass. The shade at the top was exactly the same as was the clarity etc. the only other difference I noted was the price they charged me here was far lower than an OEM glass. Also the Eyesight system worked perfectly as well. Very happy with the price and windshield. Bravo!! read more

Auto Glass Now - Windshield Installation & Repair Near Me - Chattanooga, Tennessee

Was supposed to pick my car up by 2. Never showed, never answered, left my car abandoned in a parking lot overnight. Worthless read more

I'm honestly disappointed at the lack of communication between the location and the person who answers the phone. Speaking to an appointment coordinator in Georgia doesn't help when I need to speak to the location directly, especially when one tells me I can show up at 10AM, and the other says it had to be at my appointment time at 8AM (which I never agreed to). They seem to have great prices but I can't even get in the door. read more

This company replaced the windshield in a Toyota Corolla for us. They did a great job. Their prices are very reasonable. We had a miscommunication regarding schedule (totally my fault), but they worked with us and still got us taken care of even though we showed up much later than scheduled... I recommend them and will not hesitate to use them again. read more

This shop does an excellent job! They replaced the windshield on my Mini Cooper and did all the billing with my insurance. Great value, tell your insurance you want Auto Glass Now read more

They put a business card on my car during pouring rain which left a horrible spot on my windshield.

Bait and switch. Do not come here unless you want to get lied to and screwed over. I ordered a back truck window that SLIDES and when I came to get it installed today SURPRISINGLY it was a different window that doesn't slide and I got stuck with my pants down because they already had my truck window off with the window already ordered and they said it would be $500 for the other window. BULLSHIT. that's why everyone lessons learned you can't take this company or Tennessee people at their word. These people are crooks. read more

Fast and efficient. The price was fair and the wait was short. These guys do great work. I only needed the seal on the top of my windshield replaced. And they did it quickly and it looks great. I would go back and refer others to this business. read more

I had a great experience today with our windshield replacement and calibration. It was unbelievable that the couple stickers on our old windshield were placed on the new windshield. Talk about attention to details!! They were extremely timely and also called me to remind me of our appointment. I am just totally impressed with this experience today!! read more

I'm still waiting on corporate to contact me about work they done 2 months ago when they broke my mirror housing and placed my windshield too low read more

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I called in at closing, on a Friday, to get a quote. They told me I could come in the next day, but it was first come first serve. I got there, and was the second person in line. My windshield was replaced within 2 hours, had to wait for the man in front of me, so it was a reasonable amount of time. It has a lifetime warranty on it. The lady and the tech were very nice. I had an overall good experience. NOT TO MENTION, they were the cheapest around!! I will be back if I have to. read more

This was my first time needing a windshield repaired. When I called they informed me that if the chip is smaller than a quarter that you do not have to scheduled an appointment. I walked in a Saturday morning and was taken care of immediately. Although mine was very simple, it seemed he was very knowledgable when talking to other customers about their windshields (e.g. special types). I was in and out in less than hour and my chip has not grown at all in the last 6 months. Pricing is very reasonable! read more

I bought a new car and it was leaking from the seal around the glass, I'm 17 and don't have lots of money so I was kinda sweating going in there, they got me in even when they weren't really accepting anymore cars because it was so close to closing, but sure enough he came and looked at it and said he'd do it, I went inside and started talking to the lady, just making small talk and it felt like I knew her forever she was so nice and we talked for about 20 minutes, the guy calls me to the back and shows me everything he did and what was wrong with it, and as we walked back in to find a price, they told me to not even worry about it and that it was on the house! I will definitely recommend this place to my friends but I would definitely recommend it to anyone else looking for a good place and good service! read more

I've never had to have a windshield repaired before soI didn't know what to expect. Ashley was a dream to work with. They were over $100 cheaper than anyone else we got estimates from. I had an appointment which we were on time for. They were ready for us when we got there. The installation was done quickly and professionally. They installed original equipment so my car looks and feels the same. We followed aftercare instructions to the letter and we've had no problems. As repairs go, this was almost painless. read more

DO NOT GO HERE! The day after I had work done here, I noticed my car had been wrecked on the passenger side while at their shop by whoever employed by them drove it (the small parking lot was jam packed so I had to park next door upon asking them) I didnt notice the damage at pick up because my drivers side was facing their door and I didnt walk around my car. They damaged my brand new rear wheel as well as my rear bumper. I drove 30 mins back to show a manager the damage. They were supposed to call me the following business day and didnt so I gave them an extra day before reaching back out. They don't have cameras but a second manager(I never heard from the top manager again)returned my call saying I could come view the pawn shops footage from next door so I immediately drove 30 mins back for him to show me a blurry picture of a video on his phone he had taken of the pawn shops screen and let me know he could no longer show me the footage he had called me 30 minutes prior telling me to come see. Filter to 1 star reviews and you'll find several stories about their other botch jobs and instances of damaging peoples vehicles and not making it right. My windshield was about $100 cheaper than using safelite's mobile service which will not cover my court filing fees and/or possible repair fees if it comes down to me being responsible for fixing the damage they did. To top if off the winshield replacement job doesn't look great. read more

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Have used them 4 times. Last time they broke my review mirror. Yes they fixed it, however for 48 hrs they had me coming back to shop saying they had the part and they did not. Super nice so yes of course I went back. Good experiences in the past. This time they gave me an appt for Tue at 1pm. Showed up and they said they called me Monday and sent it back to warehouse. They were apologetic and would overnight my windshield and for me to come in anytime after 8am and they would work me in immediately. Rearranged family and work. Had BF take my car today and said it would be a 2hr wait. I called and she said my truck was in the shop being worked on now. I said no way does it take 2hrs to replace windshield. Red flag as she responded YES. Called BF, truck was still in parking lot. Called back and informed her she was just telling lies and she of course denied and said my car was being pulled in as we spoke. Again another lie, still in parking lot with keys next to her. Ultimately got my car keys back and will go somewhere else. Not sure what happened to this business but eventhru Covid no reason to Lie MULTIPLE TIMES!! WILL NEVER REFER AND RETURN AGAIN. read more

Great response to a quote request for windshield replacement. Chattanooga shop did a great job on installation and telling us what to do for the first few days to avoid problems. Technician even transferred my oil change reminder sticker to the new windshield. Will highly recommend! read more

The easiest windshield replacement ever! Got an on line estimate which beat all the others and made an appointment on Saturday for a Monday repair. I was in and out in 30 minutes, no muss, no fuss. I'd highly recommend them for all my friends and family. They were courteous, neat, and left me with a spotless new windshield at a fair price. read more

Speedy service and friendly staff! My windshield was cracked from a rock on the interstate, I called Auto Glass Now and was able to make an appointment for the next morning to get it replaced the next morning. I came in at 9:30 and walked out at 10. They have a great team I definitely recommend them. read more

Order my windshield yesterday. Got there at 830 this morning to have it installed 930 the lady up front told me it would be 1030 before it would be here. 1130 still not working on my windshield so i ask about. They called someone thinking it was not there but it was and had been since 8 am. I guess you pay a cheap price you get cheap service. Please don't use them manager doesnt care. About having customers read more

Chris is very nice and business oriented. If you're looking for a fast same day windshield repair, this is the place. Not only did they take about an hour to fix it, but it was also very inexpensive at a great price. Not to mention my car is an SUV so I thought they would take longer changing the windshield. read more

They were really curtious, fast on ordering our windshield and working us in. But they were the messiest fellas on the planet. They got busted glass everywhere in our vehicle. And I mean every nook and cranny! Also huge greasy hand prints on the hood. Plus they never cleaned up their mess!! So on that note make them put a glass shield over your dashboard. Been getting windshields replaced for 40 years...nothing was as bad a mess as this. Not cool at all! read more

I requested an emailed quote online on Friday for a broken front passenger window replacement. Got a call (not an email) during work on Friday that I couldn't answer. They did not email me at all. I requested an email quote again on Saturday morning and got no response. I called my local number on Saturday afternoon and got a quote by phone. The woman I spoke with scheduled me to show up Monday morning for the next available appointment. I rearranged work schedules for both me and my partner to make this work. When I arrived, I gave my information and was questioned several times about who I had spoken with. The young woman asked a few times if I had spoken with "the call center." I just called the local number so how would I know. She summoned another woman who glared at me and my Black Lives Matter mask (I'm white) with a scowl. (I'm glad they require masks for customers because of the pandemic, but no employees were masked.) After a frustrating back and forth, the young woman said that the part was not there but maybe it could be there tomorrow. I could not rearrange work schedules a second time on the CHANCE that I could get the repair the following day. I left due to the unprofessionalism. This location does not value your time and treats customers like they are a nuisance, instead of the thing that keeps them in business. Now that I've wasted too much time on this rude group of folks, I will be going elsewhere and will encourage others to do the same. read more

Traveling from Orlando back to Indiana when we caught a rock on I-75 north of Atlanta, leaving a good size chip in the windshield. Called on the road and they were able to get us right in. They did a nice job on the repair and got us back on the road in under 30 min. Staff were very pleasant and the business was easy to find. read more

Auto Glass Now on Brainerd Road (by McBrien) just installed a windshield in my 2016 van. I called half an hour before I came in and expected to be there several hours. Not so! They were done 45 minutes after I arrived. Clean, neat work. The people were quick and friendly (Chris in particular) -- and theirs was the lowest quote out of the six places I called. I'll update this review if there are any problems later. tl; dr: Fast, Friendly, Lowest Price. Highly Recommended. read more

Had my windshield replaced because of a crack, which they said they couldn't repair. They did the job very quickly, but left a deep scratch on the plastic piece next to the hood, and another scratch on the speaker cover on the dash next to the windshield. There were also white specks on the dash that I couldn't remove with my wet fingertip. There were pieces of broken glass on the dash and outside on the plastic. They also left bits of rubber on the floor mat. I don't feel good about the experience. Maybe they were cheaper, but it seemed like they were just trying to do a quick job so they could get back to doing nothing. read more

I scheduled an appointment for Saturday on Friday. I arrived on Saturday morning and they did not have the glass. Apparently they wrote down my phone number incorrectly. No apology, no regard for my time. I am taking my business somewhere else that appreciates it. read more