$138.00 for an oil change after a $20.00 "discount" applied. Next time I'll do it myself or find somewhere that doesn't price gouge. read more

Tire Discounters - Receipt. $138.00 "discount" oil change. - Tires Near Me - Hixson, Tennessee

Great service Very honest and helpful Highly recommended Very fast and reliable Place was very clean read more

Steve has and is always super helpful to work with. We've had to visit them a few times for tires and patches (thanks Chattanooga roads!) and each time their prices are fair and the wait time is quick. We recommend them to all of our friends. read more

I had 2 tires blowout and was a nervous wreck. They were so helpful and got my tires fixed in a little over an hour for a very decent rate. They have a very nice waiting area with free coffee and water. I really felt like they were looking out for me and was honest about what needed to be done. read more

Tire Discounters - Nice waiting room - Tires Near Me - Hixson, Tennessee

I arrived for my scheduled tire rotation, it was done quickly and efficiently, and before I knew it I was on my way. The associate was very cordial. He did not volunteer a lot of additional information, but was pleased to be in and out so quickly. read more

As always, prompt and thorough service at a great price! Have been going to TD for years for tires, brakes and oil changes.

Tires look and ride amazing. Had to keep it overnight and pick up the next day because technicians wanted to get it right, so I was ok with that. read more

This is a very professional shop. They have installed tires on three cars for me, with wheel sizes ranging from 17 to the 20 inch. They've done excellent work at a great value. I will continue to use them. read more

Problems...problems... I had is with new tires service like Alignment & Balancing. Customer service and satisfaction in general. 1st day... Spent total of $900.00. Crew was pleasant enough until problems set in. Tires were put on...They balanced and did alignment. Left the store, got about a mile down the road and car shook like I have never seen!! It was NOT right! After waiting four hours for them to do the work I went home, which is an hour away (one direction) and call them. They said to bring it back and they would fix it. GREAT... All rosy that they were willing to fix such a "f" up they caused. 2nd day (next day)... Another two hour round trip with bad balance and alignment and two hour wait! That is a two hour trip on a car with new tires and bad balance and alignment keep in mind. They balanced tires again (they were 3.5 oz off per tire)! They told me that the reason it was wrong is they put a guy on the alignment machine that didn't know how to run it!!! Surprised they even told us that! Then they did another alignment (2nd one), then they drove it and did another alignment (3rd one). They didn't put cover(s) on the seat(s) or steering wheel, they did the first day. Grease all over the place. On the seats, wheels and outside of car on the paint. I showed the front desk guy the rag I wiped some of it off with. There was damage done to my driver's inside door panel !! A line across my speaker on the door panel also for looks to be a tool. I showed all the damage to the man who drive my car up to me, one who got grease on my seat as well as the man at the front desk, who I had take a photo of the damage. Who ever worked on the car is the ONE WHO DID damage to door panel. Simple. The person who did it knows they did it. I understand accidents happened but then you own up to it and make the person "whole" again by fixing the damage made by your crew workers. Asked them to file a claim...I had enough! They wouldn't allow me to do it! Asked for a number to call and they declined to give it to me. Finally, they came with a number to call David Higgins. Told he was District Manager, I don't even know if he is or not. I did call him and he was so rude I handed the phone to my brother. David Higgins acted as if I did something wrong! I am doing this to THEM! Started talking about that he "loved his country, his kids and God! What does that have to do with my problem of damage to my door panel on a 2017 car?! David Higgins then said, "PROVE that my guys did it!". WTH! Why would I go into this mess has they NOT damaged my door panel. They never said they didn't do all the other things wrong though. He then tells us to bring the car back the THIRD day to have the manager Mike look at it!! ANOTHER two hour trip! I personally would NEVER employ David Higgins to represent my company. Maybe he just had a bad day. Well, I just had two in a row! What should have been a simple transaction for services rendered turned into a big mess! There is so much more to this story but I just wanted to touch on some high points. As well as warn others not go there, this could happen to them. Matter of fact it happened to my brother when he was there a couple months back (I didn't know that until today). They messed up his balance also! What is the chance they could do that to two people in the same family? I guess a great chance. I had to get my insurance company involved to try to settle this matter. She called David Higgins twice and he will not respond as of yet. It's so unjust...all they had to do was fix my door panel. Do the right thing. It's that simple. I will NOT return to this store again nor recommend it. read more

David has been wonderful. I feel terrible, there was a huge misunderstanding with my car and he went above and beyond to help ensure that we were aware of the issues. He has helped ensure that my family and I will have a safe trip out of town and I will definitely be coming back! read more

This is not a good shop to have work done on your car. The blower motor is not working in my car, and I haven't had AC or heat for months. I bought a new blower motor and asked if they could install it. I was told that it could be 20 different problems other than the blower motor being fried. Ok, so I brought my car in so their mechanic could take a look at it. After looking at it, he said the problem was the blower motor and it would be $130 to install it the new one. After waiting a couple hours, he came back and said that it was an electrical problem but he didn't know what kind of electrical problem it was. He then told me they don't do that kind of work there, and I would have to take it to another shop. He said he got the AC and heat partially working in my car. Well that was a lie, because there is still no heat or AC in my car. I called them back about this, and some guy named Jeff wanted to tell me that the blower motor I brought in was defective, and I should be lucky they didn't charge me a diagnostic fee. So I am out $130 and still no heat in my car and it is the dead of winter. They also got grease all over the interior of my car. I highly recommend going someplace else for your automotive needs. read more

Holy cow were these guys ever great! I was visiting my daughter at UTC and hit a huge pipe (road debris) on the interstate. Sam and the other gentlemen who work at the Hixon location were incredibly kind. They got us in & out in a little over an hour and the service was outstanding. I will use Tire Discounters in the future without a doubt. read more

Been coming here (153 location) since it opened. The staffs have always been professional and pleasant. Never had any issues with the work done here. Highly recommended! MC read more

I walked in, one of my tires were flat, they told me it would be 1 1/2 hours till they could get my car in a bay. After a long day at work, I did not want to wait 1 1/2 hours to patch my tire. So I told them, fine, I'll get on a yelp about it, got my car in immediately!!! Thanks yelp!!! read more

I recently moved to Chattanooga from out of state, so when I learned Tire Discounters offers free balancing even though I didn't purchase my tires from them, the decision was a no-brainer . I took my Toyota Sequoia in, they treated me nicely, and after they did the free balance I was on my way. On the way out, I asked the salesman what the torque spec was on my wheels, and he kindly went back inside to look it up and let me know that it was 97 ft/lbs. It was a very pleasant experience, they place was new and clean, and I was treated nicely. Until... Shortly after getting my tires balanced I started to notice a pulsating when braking. I figured my brake rotors were warped, so I purchased some new rotors to install. I jacked my car up, got my impact wrench ready, and went to remove the lug nuts. My 350 ft/lbs impact wrench hooked up to my 150 psi, 6 gallon air compressor was only able to remove 3 of the 10 front lug nuts. I wondered if there was something with my setup, so I lowered my Sequoia, cranked my long handled torque wrench all the way up to 170 ft/lbs and tried to remove the lug nuts. The lug nuts wouldn't budge, and the torque wrench indicated that they were attached at a torque higher than 170 ft/lbs. I didn't want to risk breaking a lug, so I called the manager and he instructed me to take in the vehicle. I brought my truck in today. I was greeted with friendly faces, and I began telling the managers about my issue. They explained to me that their equipment won't over tighten lug nuts, and that they are hand torqued and signed off on. They also said that the torque spec can be upwards of 120 ft/lbs, but I reminded him that he looked up the spec the other day and that it should be 97 ft/lbs. I explained to them that they were definitely overtightened, and I suggested that they try to remove the lug nuts without an impact wrench. I watched as the sales guy tried to remove two lug nuts with one of those x shaped tire irons. He used both arms and I saw him put in a lot of effort and the lug nuts wouldn't budge. Shortly after, the other sales guy (or manager) took an impact wrench to the lug nuts and they came off. He then came and got me to show me him removing the lug nuts. I told him how the other guy attempted to remove the lug nuts and was unable, and he said that the impact wrench was stronger than him. I then again suggested that they use a torque wrench to verify and show how tight the lug nuts are on. He told me that their torque wrenches only work one way. I then jumped up into my truck, grabbed my torque wrench, set it to it's maximum torque of 170 ft/lbs, and showed him how it indicated that the nuts were at a torque higher than that and still wouldn't come off. Even after this overwhelming proof that the nuts were indeed over-torqued, he wouldn't admit it. He offered to have my rotors turned, and I said okay. After thinking everything over in the waiting room, I got up and told the guy I didn't want the rotors turned because doing so is just a band-aid and it will cause the rotors to lose metal, and in doing so they'll be more susceptible to warping again. I told them that they should pay for my new rotors. They walked away, discussed, talked on the phone, and came back and told me that they wouldn't pay for new rotors. They said they would install my new rotors though. I said okay, install my new rotors, turn my old ones, and I'll use those as spares. The guy literally laughed at me and said no, they will either install the new rotors, or they will turn the old rotors. I said fine, turn the old rotors, and then I'll install the new ones myself. They turned the rotors, gave me the keys, and away I went. I understand that I went into overwhelming detail in this review, but the purpose of that is to show that I was lied to. I was told that my wheels were hand torqued, and I proved to them that they were indeed not. They insulted my intelligence by not acknowledging this mistake. I understand that mistakes are made, and that sometimes technicians cut corners, but lying to a customer about mistakes is far worse. I'm sure it's unlikely, but I'm now concerned that they perhaps damaged my aluminum wheels by having them on so tight. It's my understanding that this Tire Discounters location is new, and that perhaps the technicians and/or managers haven't been thoroughly trained, but to make this kind of mistake so early on and to then lie about it is a poor way to start a reputation. When a mistake is made that causes damage to someones property, that piece of property should be replaced. My rotors will never be in the same condition that they were in before, and I'm sure they'll warp very soon now that they took metal off them. read more