Went for an oil change because they were one of the only places open before I had to go to work…read more Very quick service and friendly people. It is on the expensive side, but cheaper than some of the 15 minute oil change places, so not that crazy price wise.

Here I sit after taking my car at 7am this morning to have an oil/filter change. Of course there…read morewe things that needed to be addressed. I took several things. It's 303pml and they are just coming to pick me up to take me back to pay my bill. I paid up front. I will not be coming back. And to boot they said it was $98.00 but wound up charging me $117.00!

As we all know at times, it's hard to find good help Well, I…read morehave to tell you , I took my vehicle in and things weren't done right. After talking with the owner. An apology was made. The problem was repaired correctly, and any of my out-of-pocket expenses was paid without any type of hassle. What else could you ask for !!! Anyone that stands behind their business and work like he does Is a five star service !! I will definitely be back if I need. Thank you again , I was impressed And appreciate you, sir

BAD COMMUNICATION!!!…read more I always take my vehicle to Northside Auto Service to get my oil change and never have a problem service is always good. I have on occasion had my brother pick me up and we get breakfast, but not every time! Today I took my car for an oil change I was the first customer there and told front desk that I was running to get breakfast and he said we will call you when it is ready and I said thank you! I returned and they had not even touched my vehicle. The front desk worker told me that I had to be here in order to receive service. The worker NEVER explained that to me! That should been explained instead of tell me that they would call me when it was ready! There was no apology for the miscommunication or anything! If that was a new policy all employees need to know the policies so that it could be communicated with the customers! That is bad business! I would not be so upset had I at least would have received an apology! I guess my business means nothing to them!

For as long as I have been a motorist, Lynn's has been the absolute best for all my family's auto…read morerepair/maintenance needs. They are timely, straight shooters, and they have superb, knowledgeable, skilled employees. Would recommend time and time again.

Great place they know their stuff and they are easy on the pocket if u want honest and reliable…read moreservice this is the place to go

I have known about them for years, last year I picked up a…read moreLarger than average vehicle, so I knew they were the go to place in town to trust with my baby. Honesty & Integrity are 2 words I would use on how this business was built.

I am so so so thankful to Old Hickory Car Care Center. I took my car to another store in town when…read moreit started making a high pitched squealing sound, thinking it was my brake pads, and they told me that it was actually my ball joints and control arms on both my front tires. They said it was an urgent fix that needed to be done, and quoted me $1318. CRAZY. I decided to get a second opinion from Old Hickory after it was recommended to me by someone who lives locally. I dropped it off around 9:45 am, and by 10:30 am they had called me to tell me that they had found a slight crack in the ball joint boots, but that there was no slack in them or the control arms. The man told me that if it was his car, he wouldn't have anything done to it and that I could come get my car. NOT ONLY did they save me $1300, but in addition, they charged me $0 FOR THE INSPECTION!! The other car place was SERIOUSLY trying to take advantage of me as a college girl who came in by herself. I am so thankful to the workers at Old Hickory and will definitely be back if I ever have any car troubles at all!

The cost of repair is very high. Ask to see your damaged parts yourself. See if you agree with the…read morerecommendation before paying them. I'll admit I was not allowed to question it and I paid it anyway so I'm just suggesting you do the same thing.

The week started out hectic and needless to say I walk to my car this particular morning and…read morebattery light on. It got me to work but I knew I needed someone to look at it. I called KB's and even with them being booked and scheduled two weeks out they took my car in. They gave me a call the next morning told me the problem and got me back on the road. I appreciate Kevin getting me in and back on the road. Everyone was very nice when I picked my car up and who can't appreciate good service and kind people. Thank you again Kevin!

Asked them 4 times to verify they checked the tire pressure. They assured me they had inflated…read moreeverything to 30psi. Once the TPS reset I find they only inflated one tire. They also gave me lip service about topping off the coolant reservoir, something again they DID NOT DO. What other corners are they cutting here? What a bunch of bums.

these guys are the absolute best! I was traveling through from Nashville to see family and Memphis…read moreand I hit a pothole and air was going out and they filled me up in less than two minutes and said "you have a good day mam" thisss is the kind of southern hospitality of gentlemen I appreciate!!! 10 STARS IF I COULD!

Had brakes and front wheel bearings that needed to be done. Jeff got to me, got started on the…read morejob, and kept working until the job was completed. Brakes and wheel bearings are now as they should be.

I first left a 5 star for Jeff because he seemed to do his job and diagnose the issue with my…read morecar... but since he has sent me messages because now he is homeless and needing money and food. I do not appreciate this at all! We all have hard times... but we do not try to feed off of other people.. I would not recommend him because of this... Im really hoping my car was diagnosed correctly at this point

I have brought multiple, difficult opportunities for the folks to work on! Ever time they greet me…read morewith a smile and a solution or two! I will continue to utize these people! They can be a little bit pricey but they are good.

I've used Gateway Tire for 30 years. Today I went for new tires. There was one man working the…read moremechanic bay. I appreciate the manager Robert (& Jeremy) being kind to costumers but protecting the workload of their one man. To be a great company you need great workers. To have great workers you need management that supports them. I will continue to use Gateway because they have proven to be a trustworthy place. (Across America places are short staffed, it's good to see the staff being taken care of that do show up for work) P.S. I love my new tires

Firestone employees were absolute GEMS to me. I was stranded while traveling to Nashville with a…read moreflat tire, and they helped me so much. The part I needed was not even in store, and they got someone to bring the part and fix it for me, all within a few hours. Even though they were swamped with other customers, they valued service and helped me get on my way as soon as possible. I am forever grateful for this store and thank you so much to the people who helped me about six weeks ago!

DO NOT TAKE YOUR BUSINESS HERE, YOU WILL DEFINITELY BE DISAPPOINTED!!!!!!!!!…read more Until my last experience, I was a loyal Firestone customer and I entrusted my vehicle to your company for repairs, expecting a professional and thorough job. Instead, I am left with unresolved issues and a sense of disappointment in both the service and the final result. On June 11th, my vehicle was towed to Firestone Complete Auto Care for 3 flat tires and 2 damaged rims. Upon receiving my vehicle and doing an initial assessment, the Store Manager (Robert) informed me that his shop could repair my vehicle. I knew it would take a few days before anyone could work on my vehicle but after a week of no communication, I decided to visit Robert to get an update. He informed me that they were working through a backlog of vehicles but my vehicle was on schedule for repairs within the next 2 days. Another week passed by, but I NEVER received a call nor was provided with an update on my vehicle, at all. I had to call Robert or go there to find out the status of my vehicle at least twice a week. In fact, when he provided a status on my vehicle, they were ALL LIES, EVERY TIME. He would assure me that my vehicle would get worked on the next day, but the timeline kept moving to the next day and the next day; one excuse after another. After nearly 6 weeks of waiting, and much frustration, disappointment and inconvenience - on July 21th, I decided enough of this nonsense and decided that it was time to move on from Firestone (FOREVER) and take my business to a professional business. I had my vehicle towed from Firestone to a professional business. I immediately reached out to Firestone Corporate Office to share my total disappointment about my experiences and was informed that someone would reach back to me (still waiting). A previous custormer posted a review in June 2026 speaking to the incompetence and poor leadership at this local store; I strongly agree with his comments. I have recommended to my family and friends to not do business with this Firestone! My honest rating for Firestone Complete Auto Care on Vann Drive is actually a Zero. I have never had a horrible experience like this. I will NEVER recommend Firestone to anyone! I served over 30 years in U.S. Army, as a senior Officer and wonder if I had this exact car problem experience and trusted Firestone during my travels from one duty station to the other duty station, what would I have done?!?! I waited nearly 6 weeks for the completion of repairs on my vehicle . . . only to be totally disappointed and frustrated. The Store Manager (Robert) is totally unqualified and lies with no regret. I would appreciate a reply or call back to discuss this horrible experience.