he seems to have a problem with me every time i ask a question about my engine being replaced. did…read morenot let me know anything about the work as he was being donr so i know nothing until he say come put it up. my dates were wrong on my paper work just sad they i paid 1700 dollars for my truck engine replacement but cant drive a day after when i put it from the shop had to get fix again dont trust anyone with things like this dont go there...do not have customer service for black people.

A great place to take your Mercedes in Hattiesburg. We moved here from Florida where we had a…read moredealership to care for our Mercedes. We were pleasantly surprised that despite not having a dealership in Hattiesburg, that we were able to find Pro Auto. They did an amazing job at a great price for my wife's GLA. I plan to take my c series to them as well. Highly recommend this business.

So far so EXCELLENT! Great communication!…read moreThey all have been so lovely! Working on an antique car... that is precious to us!

Casey from Jerry's auto repair came out to my house to replace my car battery. He was punctual,…read moreknowledgeable, worked fast and is very nice!!! I highly recommend Jerry's auto repair and Casey!!!!! I will definitely call him again for my car needs.

DO NOT GO TO THIS MECHANIC. I took my vehicle to them, it…read moresat at their establishment for two weeks. When I dropped it off all of my windows were in pristine condition. When I got it back there was a large spiderweb/shatter in my windshield. When I called them out on it they tried to say that I did it. I hadn't even gotten into my truck when I noticed it. They refusing to take responsibility and refusing to pay for the damages. Then had the audacity to charge me extra for gas that they didn't put in it, it was sitting on "E". The proceeded to charge me extra to get my receipt because he was dodging the taxes on it. I will NEVER bring my vehicle to them again, and I'm hard pressed to not trust another mechanic in the state of Mississippi.

Excellent service friendly folks like all the Goodyears I have been to in one belt. That mr Davis…read moreis one fine fella

This place is incredible! They fixed my windshield in just two hours, which is no small feat. I…read moredrive a Mustang Mach E, and all its sensors need to be calibrated because they control everything that makes the car drive autonomously. I can't express how wonderful they are. They've also fixed rock chips on other vehicles I own.

Quality work by quality folks. Each time I've gone they had my windshield and back glass in stock…read morefor a 2017, that's amazing. They tell you 1 price, no surprises. Very fair. Ignore whoever left an ugly review, they are great at what they do. Thanks Paul

Terrible service. The repairs they did on my daughter AC not only cost a pretty penny but it…read morestopped blowing cold air in the way home. Never truly fixed the AC. Had to take it elsewhere.

Caution: I chose Petal Muffler because I needed the…read morecatalytic converter replaced on my Kia Optima. I dealt directly with the owner, Richard. He told me he would install a genuine Kia catalytic converter and explained that my O2 sensors most likely did not need to be replaced. He said they would be cleaned and inspected because, in his experience, they usually were not the cause of the problem. I even verified with the Kia dealership that Petal Muffler purchased parts from them, which gave me confidence in moving forward. I paid half of the cost in cash up front and the remaining balance when the work was completed. Less than 300 miles later, my check engine light came back on with the exact same code that had prompted the repair. When the Kia dealership inspected my vehicle, they found that one of the O2 sensors had been cross-threaded during installation and was not seated properly, preventing it from sealing correctly. They also informed me that the catalytic converter installed on my vehicle was an aftermarket converter rather than a genuine Kia converter, despite my understanding and agreement that a Kia converter would be installed. The Kia service manager contacted Richard to ask what type of catalytic converter had been used. Richard said he would have to research it and call him back, but he never did. When I called Richard myself and explained what Kia had found, he acknowledged that the cross-threading "can happen" and told me to bring the vehicle back so they could fix it. Because I work 12-hour shifts and live in Hattiesburg, scheduling wasn't easy. I was first told they couldn't fit me in because of championship baseball games involving his son. We eventually agreed on a Monday morning appointment at 9:00 a.m. I arrived early and waited. At 9:00 the shop was still closed. I called the business twice with no answer. During one call, the ringing stopped, I said hello several times, and the call disconnected. A few minutes later, Richard called and apologized, saying they had been at baseball championships all weekend and that he would be there in five minutes. He didn't arrive until approximately 9:24 a.m. When he arrived, he walked past me without acknowledging me and went directly to speak with a technician, which arrived at 9:15 and opened up the lobby. The signage beside the front door states business hours 8a-4:30p, M-F. I understand that mistakes can happen in any repair shop. What I cannot overlook is what I experienced as poor communication, lack of follow-through, and not receiving the part I had agreed to pay for. I agreed to pay for a genuine Kia catalytic converter, but according to Kia's inspection and running the serial number on the converter, an aftermarket converter was installed instead. Combined with the improper installation of the O2 sensor, the return of the check engine light within 300 miles, the missed follow-up, and the unprofessional handling of my appointment, this was a very disappointing experience. I hope this review helps others make an informed decision before choosing Petal Muffler.