This was my first time coming to the shop. It was recommended to me by a friend of mine. Based on the customer service, quality of service, and military discount I will definitely be coming back! I appreciate the quick service, professionalism, and caring work. I had to come and get work on my tire, I had a slow leak. I recommend checking them out! Thanks for your service. read more

Best spot in town for an oil change. They're quick but thorough and always so nice! The coupons don't hurt either lol

I've used the Gloster Street location three (3) or four (4) times in the past year, for two (2) vehicles. Each time has been a prompt and overall pleasant experience. At this point, that's what I'm really paying for; the convenience of staying in my vehicle, and being in/out in under 1/2 hour. And, doing so at a business that you can trust, actually performed the maintenance you paid for. That said, it's certainly not inexpensive, comparatively. In my experience it's cheaper, even at the dealership. However, that comes with appointment(s), sitting in the lobby, and dealing with pushy service advisors, who make the bulk of their paycheck, off of upselling the client(s) for services they often don't want or need. In my most recent experience, the tech assisting me at Express, did seem to be a bit confused, that when he asked me to crank my car, and the engine didn't come on (it's a hybrid) ... whereas the previous tech knew he had to have me throttle the engine to override the battery, and make it crank for verification purposes. To be fair, that's not a huge deal, as for all I know, the tech could have been new. The billing has also been slightly inconsistent with military or return customer discounting one (1) time, but not another; although I appreciate the itemized printout, including part numbers for things like the oil filter. All that said, I must again lean on the convenience, location, and general pleasantness of the employees. And, I've never once had a tech try and sell me something I didn't need. As it stands, I'll be a return customer. read more

I come here to service my car. They are always respectful, polite, and smiling. I have never felt uncomfortable here, nor have I ever felt as of they have ever tried to take advantage of me. They are quick and efficient while always providing the best service. I get my oil changes, tire rotations and wipers replaced here. No matter how many vehicles are here, they always seem to work fast. Thank you for great service! read more

My girlfriend has a Mini Cooper that most people would charge a good bit just to look at, but they always get it in and out fast and AFFORDABLE. Everyone is always friendly and welcoming. read more

Very disappointed...will never come back! I pulled up and the person looked like I was interrupting his cell phone call while he was smoking a cigarette. He waved me into the first stall while still on his cell phone! (That should have given me a key to the tone of the rest of the visit!). So it was very confusing who of the three people where taking care of me...then the one gentleman took over and asked me all the questions to get me through the process. I told them I had a Hybrid and they looked at me as to say (no kidding). The whole experience was very uncomfortable. I never felt welcome. Then I was told to start the car and all of a sudden I heard someone yell, stop...stop! Well the tech under the car was not done putting the filter on!!!! Now I am concerned that my car has oil all through the engine bay! Wow, I Just wanted to pay and get out of there...every one was looking at me like it was my fault! To top it off I am a veteran and have a veteran tag and was never offered a discount. This is the all around worst place in tupelo to get an oil change...the $43.96 I paid was a waste. I will have to go to the dealership now to make sure nothing was ruined. store#450 invoice#450-69257 read more

Love these guys! Keg is a ray of sunshine. His customer service skills are excellent! Matt helped me and my husband out as well he kept us very informed. Definitely recommend this spot if your car is having in troubles. read more