Chicagoland garage door is GREAT!!! I called an got an appointment for the next day! Such a…read moresimple thing, I should have called sooner. Eric the technician was great, personable, knowledgeable and polite. He explained what was wrong, he quoted, me the price, told me what the warranty was. The repair was less expensive than I imagined it would be. I highly recommend this company.

Holy cow. Christmas Eve our garage door springs (two) snapped. We called and Noah the project…read moremanager said he would squeeze us in before end of day. A couple hours later Ryan the technician showed up. Quick work being careful of our cars. Quality work and we are back in service. Highly recommend these guys. Thank you so much.

They came out in just over an hour after my frantic call/message. Had the door fixed very quickly…read more Was more expensive that I expected it to be, but it was an evening call, and same day service...I needed to be sure I could get out of the garage in he morning and it was not opening well manually. The repair man was very nice and explained to me how it had to be repaired. He even took the time to trey to help me with the garage opener app, that refused to work!

Hanzel, the garage tech, was efficient and personable. He explained any parts of the install that…read moreweren't run of the mill and left us with a working garage door!

Spoke to Alex, Jack came out a couple hours later. Very professional, honest and competitive…read morepricing. Highly recommend these guys in the NW suburbs!!

My experience with Firstline Garage Door Repair was deeply disappointing due to consistent lapses…read morein professional communication. My issues began immediately; when calling the business, the owner answers simply with "Hello," offering no acknowledgment of the company name, which left me uncertain if I had reached the correct number. On April 2, 2026, I placed an order for a new garage door with the owner, Alex Caraus, and provided a $500 deposit via Zelle to expedite the order and mitigate potential tariff-related cost increases. Following this, I received no updates regarding the status of the order. I reached out via phone and text on April 13, 23, 28, and May 5 to confirm the order status and expected installation timeline. It took 54 days from my initial deposit for the door to be installed. The installation itself was grueling; a single technician arrived at 12:30 p.m. and did not finish until nearly 10:00 p.m. Upon completion, I immediately paid the remaining $2,300 balance via Zelle as requested. The owner assured me that an invoice would be emailed that evening, yet I received no documentation or receipt. Despite subsequent attempts to contact the owner via phone, text, and email on June 12, 16, and 18, I remained ignored until finally receiving an inaccurate invoice on June 18. The invoice stated Amount due $2700.00, Amount paid $0.00 In the notes on the bottom of the invoice stated, "Paid in Full" "2-year warranty". The original invoice and on their website, it states 3 year parts and labor warranty. The invoice stated $2700.00 due. I paid a $500.00 deposit on April 2nd and $2300.00 on May 26. The total amount I paid as per the technician request $2800.00 uytu I have tried getting a corrected invoice showing I paid in full, and that I have a 3 year parts and labor warranty. Alex has not responded to my calls, texts and emails. Would not recommend this company.

10/10; would highly recommend!…read more I hired the Danny Keys team when I moved into a new house and needed locks changed. Initial contact: They were extremely responsive when I reached out and I loved being able to schedule online (and there was a solid amount of availability. At the appointment: When it came time for the appointment, the technician (who was on time and fully communicative) went above and beyond in the best way. Not only did the technician answer my 100 questions and concerns about smart locks, but he also advised me my options with different locks throughout the property to balance safety and cost. I thought they would only replace the locks but they also were able to replace the doornobs, offering several appealing options in the style I wanted. They had a variety of options for locks too - regular door locks, deadbolts, and smart lock varieties. They even cleaned off the door all around the doornob because it was dirty and looked a little gross! My biggest joy has to be that they were able to use the same locks on multiple doors so we could use one key for all the doors, which is a lifesaver because I was startingbri appear as a janitor with so many keys, lol. After it was all done, they made me a bunch of copies of the key, which was helpful and honestly unexpected because I thought I'd have to go to Lowes after to do that myself given the million and one copies we needed for various family members. Vibes: it was such a seamless experience with an incredibly friendly, helpful, technician who treated my house with respect (eg no outside shoes inside) and was patient with my questions/concerns. Cost: Pricing was all competitive with other companies I considered. Overall: An excellent experience; I'll only be using Danny Keys for my future lock change needs and recommending them to my friends and neighbors!

If you read my previous review, you'll see that I've had this company out twice since moving into…read moremy new home. This time was the third time. During the first visit, I was given the option of either re-keying my existing locks or replacing them entirely. I chose to have the locks re-keyed, thinking that would be sufficient. What I didn't realize was that re-keying can result in issues with how the key fits and operates in the lock. That service cost $900. Unfortunately, the new keys frequently got stuck halfway into the locks, making it difficult to unlock the doors. The company returned and spent about an hour adjusting the locks to improve the fit. I was not charged for that follow-up visit. While the keys worked better afterward, they still weren't operating as smoothly as they should. So, after another month of continuing to struggle with the keys, I decided to replace all of the doorknobs and deadbolts instead. That service cost an additional $1,299. The one positive throughout this experience was that the staff was always friendly and courteous.

Our door is great ! The service was perfect !…read moreThe work was out of this world ! Very polite worker and staff !

I truly appreciated their quick response when I reached out about our broken garage door. They have…read morewonderful customer service and everyone we encountered was a pro! Thank you and we will call if we need additional repairs.

One of the tension cables on my garage door snapped, and Alex came to replace the tension cables…read more While he was there, he also replaced some parts that had become heavily rusted. He was friendly and professional. I live in the Morton Grove area, and would recommend Alex.

Made a great recommendation which save me money and got everything fixed in the same day that he…read morecame to quote it.

Dale was great to work with. Responded quickly, came out on time, and di quality work. He was…read morefocused on getting it done right as opposed to getting it done fast. Definitely found my new garage guy. Would easily recommend him to anyone.

We always like to use local people if we can, so when our garage door went all cattywhompus on us,…read morewe called On a Roll. Dale got back to us right away and made an appt for the next day. He diagnosed our problem right away and gave us a very reasonable quote. He got the job done quickly (yea!) and assured everything worked correctly and safely. Dale was very personable and explained what needed to be fixed. We were very comfortable with his work. Would not hesitate to call him again.

Yuri did a great job for me. Replaced my old opener and replaced the incorrect two different sized…read moresprings the previous company slapped in. Price was a little higher than I anticipated, but I believe I received a good value from a professional installation/ company.

Very knowledgeable and professional young man, arrived promptly and completed the jobread more