I received a phone call from an associate (Thomas) at the Airport Rd in Warwick, RI location,…read moretelling me I could upgrade the 3 phones on my account for free. I went to the store and the associate working at the time gave me 3 other options, none of them matching what I was told on the phone. When I asked when Thomas was working, the associate completely shut down and got an attitude with me. I came back when Thomas was working and he was able to provide me with what he offered on the phone. I received my newest bill online and when I checked the details, I discovered a new line was added to my account. I never asked or approved a new line. The store manager is now telling me it's a digital number that was added and not another line. This is ridiculous. I will never step foot in this store again.

went into Verizon Wireless Sunday to get a new tablet. A fellow named James waited on me and could…read moreabsolutely not have been more helpful or patient with me. Not only did he explain all the features of new device, but actually took the time to download all my favorite apps on it! A rare and wonderful service experience. Rick K

Wonderful service he was very helpful with my phone young man name gus very sweet menread more

Fraud alert!!!! Business engages in identity theft!!! I have had more privacy concerns than ever…read moresince the last time I came into this store. The salesman was the shadiest guy I have ever had business with, I naively trusted him to backup my phone, and I am constantly having to change passwords as I find he is getting into my email, requesting my private social media, and trying to change my apple ID. I went in about a month ago and just had a new security alert. I am changing my provider from Boost first thing tomorrow as they seem to be scam artists as the definitely have one working there.

The screen on my son's iPad was smashed and they were able to replace it the next day…read more Great service!

I typically buy refurbished phones off eBay, but this time I saw an ad online saying support small…read morebusinesses, and I decided why not, let me give it a shot. I walked in and the buying process was as smooth as it could have been. The refurbished phone was a bit scratched up but seemed to work fine. Two hours later the back of the refurbished phone (iPhone) was peeling off. For me it was a bad sign (if the back of the phone was already peeling off, what else will break? It just seemed like shotty work). I went back for a refund as the phone did not seem to be in good condition. I was told that there would be a restocking fee... fine. Then they told me they were doing me a "favor" by accepting my return, and that within the 3 hours that I was gone they sold my trade-in device. Note that there was no signage in the store, or on my receipt stating that there wasn't a refund policy. So because of how "complicated" the transaction was I was only able to be refunded for the actual money that was paid (I completely lost my trade-in; I said that he had no problem assigning a cash value for it earlier in the transaction. I was basically told that there was not enough margin for him to refund me the agreed upon trade-in value? ). I would not recommend doing business here.

Attempted several times to file a claim through Verizon/Asurion before going to the site and while…read moreat the site; the techs even tried to open a claim, to no avail! I'm not confident enough toove my data from old laptop to new which brings me here on the first place! The shop is conveniently located, ample parking and shop is brand new, still a bit under furnished. These guys are awesome! Friendly, understanding, efficient AND affordable! Dropped off my laptops and received back full data transfer within 24 hours! My new tech guys!

Just had my iPhone repaired. Great service, price was right and the lady doing the service was very…read morepolite and accommodating. I will definitely refer anyone to this location. Bald Hill Road Warw Walmart

Charley waited on me. He was incredibly patient and helpful. I couldn't have asked for a better…read moreexperience.

Ariana was so helpful! She solved an issue for me right away, and was so patient with me and my…read moreteen. Awesome service.